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2009 Top Posts and Topics

Tony Karrer

To create this list, I’m using eLearning Learning as described in Using Special Parameters to Create Year End Post for details on how I’ve come up with this list. I’ll also do a post similar to my post last year 2008 2009 that will look at my 12 eLearning Predictions for 2009. But for now, let me just focus on my Best of 2009.

Long Tail 155
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What is the Important Work?

Clark Quinn

create new processes. create new products/services/offerings/markets/businesses. In essence, to do the important work faster. Call it knowledge work, call it concept work, the point is that execution will only be the cost of entry, innovation will be the necessary differentiator. experiment.

Brain 176
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Formal Learning All the Way.Baby

Kapp Notes

The processes have been formalized, in knowledge work, many of the processes are formalized. We like to think knowledge workers spend all day "problem-solving" but in reality they spend all day finding out what procedure should be followed in what situation.

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Social Learning doesn’t mean what you think it does: PART TWO

Jane Hart

But with the new Encourage & Engage approach it is going to be now about the quality of the service they provide; it’s going to be about how well they help individuals achieve their performance objectives. Their services shouldn’t be forced upon them. Every workplace creates its own unique version of a learning environment”.

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Concept Worker

Tony Karrer

But then he describes how we've really moved on past that to a new age where the dominant value for most organizations are created by high-end knowledge workers working on concepts. But, I actually think we should be focused on the emphasis on the type of knowledge work and the type of workers. In other words.

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The Rise of the Servant Leader

CLO Magazine

In the 20th century, information became as important as materials, leading to what my friend and mentor Peter Drucker called knowledge work. People were no longer viewed as mere “hired hands,” and managers had to learn to encourage and inspire those who worked with them. It’s a lofty concept.

Server 73
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Performance Support in 2015

Tony Karrer

We are already seeing this in terms of lots of startups aimed at particular elements of knowledge work. I also think there’s a really interesting opportunity to create an online Performance Support builder that could make it easy to build out simple performance support tools. But these will be getting better.