2009 Top Posts and Topics

Tony Karrer

To create this list, I’m using eLearning Learning as described in Using Special Parameters to Create Year End Post for details on how I’ve come up with this list. Discussion Forums for Knowledge Sharing at Capital City Bank eLearning Portal Integration Data Driven Notable Topics for 2009 Work Skills and Knowledge Work Work Skills Keeping Up? It’s interesting at the end of the year to go back through blog posts to see what my Best of 2009 is.

The Best of Times, The Worst of Times: opportunities and challenges for the L&D profession

Performance Learning Productivity

Rethink what’s gone before and adapt to change, or keep on doing what’s always been done in the hope beyond hope that it will work. This is all very positive, and an apparent validation of the existing work L&D departments are carrying out.

Concept Worker

Tony Karrer

But then he describes how we've really moved on past that to a new age where the dominant value for most organizations are created by high-end knowledge workers working on concepts. But, I actually think we should be focused on the emphasis on the type of knowledge work and the type of workers. The person in the call center does quite a bit of routine knowledge work.

LearnTrends: Microlearning

Experiencing eLearning

Specifically focusing on OTJ skills & knowledge. From a 2008 microlearning conference “There is a need and pressure to learn continually due to rapid change in society and the economy…Knowledge gaps are widening.&#. In chat: Moderator (Tony Karrer): In some ways – we are spending more time learning – if we aren’t learning, we should examine if it’s a good use of our Knowledge Work time. not created by the user.

The Rise of the Servant Leader

CLO Magazine

In the 20th century, information became as important as materials, leading to what my friend and mentor Peter Drucker called knowledge work. People were no longer viewed as mere “hired hands,” and managers had to learn to encourage and inspire those who worked with them.

What is the Important Work?

Clark Quinn

Not surprisingly for regular readers, I think that the nature of work is changing. create new processes. create new products/services/offerings/markets/businesses. In essence, to do the important work faster. Call it knowledge work, call it concept work, the point is that execution will only be the cost of entry, innovation will be the necessary differentiator. Training people to do rote work is a dying enterprise.

Formal Learning All the Way.Baby

Kapp Notes

The processes have been formalized, in knowledge work, many of the processes are formalized. We like to think knowledge workers spend all day "problem-solving" but in reality they spend all day finding out what procedure should be followed in what situation. This is because the difference between a radioactive disaster and successfully creating electricity is formal learning events and authentic practice. Tags: simulations Learning at Work Education

Performance Support in 2015

Tony Karrer

Examples in matching were: People to Projects People to Jobs Students to Tutors In each of these, it has the classic characteristics that point to Performance Support: Infrequent Complex Important to get right I would claim that as knowledge work becomes more complex and we move towards being concept workers , we are being asked to act like experts even though we aren’t experts. We are already seeing this in terms of lots of startups aimed at particular elements of knowledge work.

Future of the training department

Clark Quinn

Instead, we need to make sure everyone understands what the overall goal is, and have them work together to achieve it. That means a number of things: we need to be explicit about goals, transparent about processes, supportive about collaborative skills, and proactive in creating a culture that fosters and nurtures the necessary approaches. Who is responsible for ensuring this works?

Informal Learning 2.0

Jay Cross

Replacing bureaucracy through self-service. In a networked corporation, there is scant difference between knowledge work and learning. Business success depends on them working together rather than as individuals. They work and learn in what I call a “learnscape.”.

50 suggestions for implementing 70-20-10

Jay Cross

Replacing today’s haphazard approaches with systematic, enlightened management accelerates the development of future workers and gets the entire organization working smarter. Convergence of work and learning. Work and learning have merged.

Forum 98

Not Your Father’s ROI

Jay Cross

Today’s networked era requires a new way to make investment decisions that incorporates intangible assets and more accurately depicts how value is created. The impacts of collaboration-based knowledge work are accelerating.

ROI 73

Executive Freelancers: An Interview With Antoinette Forth

Everwise

Everyone knows work is changing, but it’s the breadth and magnitude of that change that we’ve yet to fully understand. This isn’t news to Antoinette Forth, who co-founded Walkabout Collaborative , an organization that provides knowledge, support, and technology to help executives and other experienced professionals leave traditional, full-time roles behind and launch entirely new kinds of careers for themselves. And the work is usually project and outcome based.

Learning for the 21st Century

Jay Cross's Informal Learning

Unprecedented changes in the role of the worker, the nature of business, the pace of innovation, the importance of intangibles, the explosion of information, and the shift from a manufacturing to a service economy have rendered traditional corporate learning obsolete. Learning is the process of figuring out how the world works. It’s a dog’s breakfast of acquiring skills, information, knowledge, savoir faire, and more. THE CHANGING NATURE OF WORK.

The 70:20:10 Model – Today, Tomorrow & Beyond

Learnnovators

He also knows ‘what works’ in the world of strategic talent. Charles: I see these shifts in learning as being driven not only by re-thinking the process of learning and development and by emerging technologies, but also by fundamental changes in the world of work. Factors such as changing organisational structures and evolving work practices are important drivers. Charles: We now know that people learn more about their work informally than they do formally.

Workplace Learning Professionals Next Job - Management Consultant

Tony Karrer

But there was another significant trend in the answers… Learning and Work Converge In a world where Knowledge Work and Learning is Inseparable , finding ways to support and improve work is the same as finding ways to support and improve learning. Jay Cross in Ten Years After puts it: In a knowledge society, learning is the work. Who in an organization is responsible for supporting and improving work?

Thriving in the Net-Work Era

Jay Cross

Before industrialization, work was local or industry meant cottage-industry. About three hundred years ago, work became an organizational matter. Factories require groups of people working together. Clocks measure working hours instead of the sun.

2008 in retrospect

Jay Cross

Next year, I intend to start making the world a better place, and that’s going to take more oomph, focus, and work with others. We are in the midst of a great transition to an era of networks and service. Peter Drucker said the purpose of business is to create and maintain a customer. Knowledge workers have replaced factory workers. Learnscapes : where informal learning and knowledge work converge.

CLO 36