Why Corporate Training is Broken And How to Fix It
Jay Cross
JULY 17, 2012
Service industries challenge workers to acquire tacit knowledge — the kind of know-how one learns on the job, not in the classroom. Remember Digital Think, SmartForce, Pensare, NETg, KnowledgeNet, UNext, Docent, One Touch, Centra, InterWise, and their brethren? Corporate Training Is Broken.
71 
Let's personalize your content