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Personalization for Knowledge Workers

Xyleme

In this post I address use cases that apply to a high-skilled knowledge workforce. Personalization for the high-skill knowledge worker. To start, let’s look at the profile of a high skilled worker and view personalization through this lens. The Collaborative, High-Skill Worker.

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Maximizing employee performance in telecommunications

Learning Pool

The greater use of AI and Machine Learning allows telecoms companies to do business faster and more effectively and deliver better services for customers. Telecoms companies are automating processes and services enabling them to introduce efficiencies into the business and remove repetitive and low-value tasks and jobs from the industry.

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Figure it out

E-Learning Provocateur

Having said that, I also suppose I’ve created some of my own luck by keeping a few steps ahead of the business. Initially I considered it an alarming exposé into the fake-it-til-you-make-it culture of professional services. As a knowledge worker, you never clock off.

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Future-proofing skills in the technology industry

Learning Pool

While automation and AI will produce many efficiencies – which include making some roles and people redundant – they will also, by transforming business activities, create the need for new roles and new categories of knowledge workers. A climate of learning positions people for the tasks and roles of the future.

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Legacy Systems Don’t Have to Halt Digital Adoption or Slow Down Employees

Ontuitive

Legacy tech is often the lifeblood of crucial day-to-day processes that work in tandem with that system, especially for those working in the pharma and biotech, or financial services space. Legacy systems require dedicated resources for adequate training, which is often limited to seasoned employees with years of knowledge.

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CEO’s Journey with Watch and Learn

Webanywhere

With Watch and Learn, managers and knowledge workers could easily record and share video updates, eliminating the need for time-consuming meetings. “Watch and Learn has been a game-changer for our sales approach,” said Steve Ding, VP of Client Services.

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4 Things that will redefine work by 2025

Matrix

According to the World Economic Forum, less than five percent of knowledge workers did their jobs remotely at the beginning of 2020. New technologies will create new jobs and smooth the transition to a green economy and, we might add, a green mentality. Studies confirm this perception. Now, more than half of them work remotely.