Create Mash-up Services White Paper 
Jay Cross
JANUARY 23, 2012
From a training perspective, we’ve created an environment where an employee’s learning style is accommodated because they learn their own way, at their own pace and in an order that makes sense to them.”. People keep up to speed by attending short two-way sessions with a dozen or fewer colleagues on the job floor.
Jay Cross
APRIL 6, 2013
Pick a few things from the following list and mash them up with your organization’s needs. Instead of maximizing efficiency and avoiding irregularities, managers must create organizations that are more agile and human. His educational white papers, articles and research reports persuade people to take action.
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