Spark Your Interest

JANUARY 26, 2021

And while traditionally it applied to businesses selling widgets or software, customer education now also applies to governments, and non-profits, who have a product or service. This is the second in a series on customer training so you can create a powerful customer education program for your organization. What is Customer Education?

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Custom Education Authoring Tools Miro 188

TechSmith Camtasia

MARCH 9, 2013

I am the Online Community Specialist at TechSmith. I serve as a TechSmith champion to maintain, grow, and work with a variety of communities who are engaged with TechSmith products and services online. Q) If you could trade jobs with anyone at TechSmith, who would it be? Social Media Intern at TechSmith.

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Social Media TechSmith Media Social 103

TechSmith Camtasia

JULY 29, 2013

Alex Olthoff (Tech Support), Marissa Blaski (Customer Service), and Logan Schultz (TechSupport). A recent customer blog post about the way we support our customers prompted this post about our motivation for helping customers at TechSmith. TechSmith has a culture of being customer focused. Alex Cheyne - Customer Service.

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TechSmith Support Tutorial Customer Service 61

TechSmith Camtasia

MARCH 31, 2021

What’s the secret to creating great customer education content, fast? If you create content, you might get swept up striving for perfection. He shares a faster way to create fun and relatable customer education content and explains why you should leave the idea of perfection behind. The first step is creating the content.

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Education Custom Content Create 98

TechSmith Camtasia

MARCH 24, 2014

Many TechSmith cloud services are currently down. Services affected: TechSmith Relay. Results (quizzing) service. Camtasia and Snagit uploads to TechSmith Relay. We are still investigating the extent of the impact, but for many services sign in , uploading content , and/or viewing content may be affected.

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Services TechSmith SnagIt Server 45

TechSmith Camtasia

DECEMBER 20, 2012

The Inside Sales Department at TechSmith has a special team dedicated to the German speaking DACH (Deutschland, Austria & Switzerland) region. When was the DACH Sales team created? Daniela joined the TechSmith Inside Sales team in November 2008 with a focus on German-speaking customers. Did you know? German and English. ?When

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TechSmith Sales Teams Jing 71

TechSmith Camtasia

SEPTEMBER 9, 2019

Employees found free operating system tools cumbersome and lacking required features, so DFCU Financial purchased TechSmith Snagit. However, they found that free system tools hindered productivity and turned to TechSmith for help. In her search, Vanessa came across Snagit by TechSmith. The Solution. Learn More. The Results.

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Quality SnagIt Custom TechSmith 75

TechSmith Camtasia

NOVEMBER 4, 2020

Things you need to create awesome visual instructions…. If you create visual instructions, like a job aid or a step-by-step guide, you’ll know that gathering the information is just the first part of the process. But you don’t have to reinvent the wheel each time you create a new piece of instructional content.

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Instructional Instruction SnagIt Create 64

TechSmith Camtasia

JUNE 30, 2015

One college in Texas sought out a lecture capture solution that not only recorded class lessons, but also gave faculty the ability to create an engaging, blended learning environment. They found what they were looking for in TechSmith Relay. As more faculty use TechSmith Relay and talk about it in their circles, more want to use it.

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TechSmith Blackboard Lecture Blended Learning 40

TechSmith Camtasia

OCTOBER 9, 2018

The best person to sell your product or service is not you. First time creating a video? TechSmith Academy is available to watch free of charge. You might find this series useful if you’re nervous about creating your first videos. . Examples of B-Roll from TechSmith Academy). People trust their friends.

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Custom Video Create TechSmith 72

TechSmith Camtasia

AUGUST 14, 2012

Here at TechSmith we believe in the importance of listening to our customers and doing whatever we can to meet their needs. Mike explores how our products can work with other software and services, and works with our development teams to make things as easy and useful as possible. TechSmith Academic Solutions Team. Mike Curtis.

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TechSmith Teams Solution Twitter 78

The Logical Blog by IconLogic

FEBRUARY 25, 2020

If you have content in Microsoft PowerPoint and need to use it for eLearning, you'll be happy to know that the top eLearning tools (Adobe Captivate, Articulate Storyline, and TechSmith Camtasia) allow you to import PowerPoint content and then output HTML5 or videos. Kevin Siegel is the founder and president of IconLogic, Inc.

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Suite Authoring Tools Adobe Captivate Video 147

TechSmith Camtasia

APRIL 3, 2019

Organization: SoftwareONE Industry: IT Service Management Challenges: Cost, resources, updating training materials, scalability, creation, time to market, multi-language training Solution: Create and share video training content with TechSmith Camtasia and Snagit. Let’s dive in. The Situation. SoftwareONE’s road to success.

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Case Study Study SnagIt Video 73

The Logical Blog by IconLogic

OCTOBER 16, 2014

TechSmith Camtasia Studio. Your corporate media server (or a server you created on your own). A media service. Media service placed second (38%).   We're getting a beefy streaming service setup ( Kaltura )." " If you're using a media service, which one are you using?

Adobe Captivate 133

Adobe Captivate Authoring Tools Corporate eLearning Video 133

TechSmith Camtasia

MARCH 24, 2014

The ability to upload has been re-enabled across all products and services. All content created before 5:30 am ET on March 24 and after 10:45 am ET is (or will soon be) available for viewing. Here’s a breakdown of the impact on your content… TechSmith Relay. TechSmith Fuse (uploads to TechSmith Relay only).

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Services TechSmith SnagIt Server 40

TechSmith Camtasia

APRIL 7, 2021

Jessie O’Donnell, TechSmith’s Social Media Coordinator, explains how visuals can enhance how you connect with your customers on social media. Jessie has been with TechSmith for over 20 years, and, for the last 10 years, she’s primarily focused on social media. The value is getting them an answer, not creating a masterpiece to share.”.

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Social Media Images Media Social 89

TechSmith Camtasia

MAY 3, 2021

Easily create screencasts with Snagit! I work on the TechSmith website. Conveniently, most video call services have built-in recording features, or you can use screen recording software like Camtasia. At TechSmith, we often edit these recordings to share particularly useful and enlightening feedback from our customers.

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Screencast SnagIt TechSmith Video 98

TechSmith Camtasia

FEBRUARY 24, 2020

Customers feel anxiety when they try a new product or service. And that’s why creating high-quality customer education content that addresses your customers’ needs, pain points, and knowledge gaps matters. And you can deliver more value to your customers and business by creating customer education content at scale.

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Custom Education Content TechSmith 92

fewStones

APRIL 9, 2023

Step-by-Step Guide to Create an Interactive E-learning Video E-learning videos are widely used nowadays since they are perfect for training your employees and entertaining them at the same time. Selecting a useful and relevant topic is the first step in creating an interactive e-learning video.

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Authoring Tools Interactive Video Guide 52

TechSmith Camtasia

MARCH 26, 2019

Industry: IT Service Management. Solution: Create and share video training content with TechSmith Camtasia and Snagit. But how did SoftwareONE become so successful at creating corporate training videos? The team began creating videos to share their new-found expertise on the catalog of software they offer.

Case Study 61

Case Study Study SnagIt Video 61

TechSmith Camtasia

MARCH 19, 2019

For many businesses and marketers, this means creating an animated explainer video. Consumers agree – 68 percent say they prefer to learn about a product or service by watching a video. Creating this type of instructional video can seem like a daunting task. What problem does the product or service solve?

Video 75

Video TechSmith Guide Metrics 75

TechSmith Camtasia

MAY 13, 2015

Here at TechSmith, we are honored that Coach’s Eye was chosen for this award. We pride ourselves on creating software that helps make people more successful in whatever they do. TechSmith is proud to say our app helps create a mobile learning atmosphere on the field and off. More great news!

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Services TechSmith Coaching Upgrade 40

TechSmith Camtasia

FEBRUARY 1, 2021

Additionally, your users shouldn’t have to be accessibility experts to create ADA-compliant content. Automatically caption your videos (with 90% accuracy or more) with TechSmith Knowmia. Not being able to create or edit engaging content. Easily Create Great Training Videos. Integrate Zoom with TechSmith Knowmia.

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Compliance Training Online Learning Video Online 75

TechSmith Camtasia

JUNE 27, 2013

The release of Instagram and Vine’s video sharing- services have elevated the convenience of being able to communicate and share life experiences in moving pictures. We here at TechSmith couldn’t be more excited about all of the new and easy ways that are available to create video content. appeared first on TechSmith Blogs.

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Mobile Tips TechSmith Video 98

TechSmith Camtasia

NOVEMBER 21, 2017

This is when we were introduced to TechSmith Snagit. At inWhatLanguage, we use personalized videos to introduce ourselves to everyone that requests a quote for translation services. All of our linguists use our translation management platform called UNIFY, which is a technology our developers created.

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Video SnagIt TechSmith Business 0

The Logical Blog by IconLogic

FEBRUARY 4, 2015

While it is still not so common that they will need to work with video daily, it is beginning to have more impact on their daily lives; ID's and trainers will now need to be ready to create videos for their work.  TechComm Technical Communications Technology TechSmith Camtasia Studio training UA User Assistance'

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Video TechSmith Effectiveness Develop 100

TechSmith Camtasia

FEBRUARY 10, 2021

Creating great educational content is one thing. However, creating videos that contribute to improving an organization’s performance is a different ball game entirely. So, how can educators create better videos and educational content that contribute to business outcomes? How to write great scripts.

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Metrics Business Video Write Blog 98

TechSmith Camtasia

FEBRUARY 17, 2020

Want to start creating B2B videos? Whether you work for a big brand, a small business or yourself, creating a video marketing strategy is a great way to connect customers with your product or service. He has ten years of experience creating videos for blog posts he writes, for use on social media, and more. Prefer video?

Video 98

Video Authoring Tools Guide Social Media 98

TechSmith Camtasia

JULY 31, 2018

When I go to sign up for a product or service I want it to be quick and easy. This is why it’s so important for companies to create simple and quick workflows for people signing up for their service. This makes it easy for me to see how the service is laid out, without being overwhelmed from the beginning.

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Examples SnagIt Beginner TechSmith 75

TechSmith Camtasia

APRIL 2, 2019

If you haven’t started creating videos yet or haven’t made many, you’re in luck. By creating a simple tutorial video , you’ll be able to provide above-and-beyond technical support. You can also use these videos to provide answers to frequently asked questions, creating easy, repeatable answers for customers. The stats don’t lie.

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Video SnagIt TechSmith Screencast 75

TechSmith Camtasia

OCTOBER 13, 2021

Justin David Proctor, audio recording master and two-time Grammy Award winner, joined this episode of The Visual Lounge to share his expertise in creating great audio. Justin has won two Grammy Awards for recording engineering and composes original music, which can be heard on television networks and streaming services in the US and overseas.

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Audio Microphone Tips Productivity 98

TechSmith Camtasia

NOVEMBER 11, 2019

Here is a great little video we created on Snagit’s stamps and how they can be used to enhance screenshots. Create your own stamps. This also works for creating custom watermarks. Create more than screenshots. To create that I used the Image from Template feature in Snagit 2020, which is found in the new Create menu.

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SnagIt TechSmith Templates Images 75

TechSmith Camtasia

SEPTEMBER 30, 2019

Avaya, a global provider of business collaboration and communications software and services, created a video library of resources for customers and employees. Back in 2011, Carl Knerr was the Services Director at Avaya. He was tasked with creating and implementing a library of training videos for Avaya products and services.

YouTube 75

YouTube Authoring Tools Custom Video 75

TechSmith Camtasia

JUNE 13, 2014

DevCorner is where we talk about all things software development-related from inside TechSmith. We took notes during the sessions and then shared our takeaways to the internal TechSmith developer blog. TechSmith sent fourteen people from across the company and we all met each night for dinner to debrief the day’s events.

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Microsoft TechSmith Conference Engineering 101

TechSmith Camtasia

JULY 12, 2010

As part of our 24 hour Camtasia marathon, Bil Moore will share the basics of creating a story and why it will help you to communicate an idea. Tune in to the TechSmith LiveStream Channel at 11:00am ET to hear Bil talk about storytelling. He helps companies create a memorable customer service experience and increase their sales.

Create 100

Create Mac Screencast TechSmith 100

TechSmith Camtasia

NOVEMBER 18, 2020

TechSmith collaborated with Jay Baer to find out more about how the transition from in-person to digital affected industries with a range of expertise. In fact, 75% of those surveyed had already created a video for YouTube, and 83% had presented a live webinar or at an online meeting. Some people do it better than others.

Communication 59

Communication Authoring Tools Digital TechSmith 59

TechSmith Camtasia

AUGUST 17, 2020

If you’d never heard of or used Zoom or a similar video conference service, you almost certainly have now. Here at TechSmith, I used to coordinate the work of several outside consulting agencies. And, with a tool such as TechSmith Video Review , they can even ask questions and see responses as they’re watching. . Send an email.

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Asynchronous Synchronous Communication TechSmith 98