Creative Commons Custom Performance Support Skills 
IT Training Department Blog
NOVEMBER 13, 2023
Rather than relying solely on isolated training sessions or lengthy user guides ( user guides are horrible for training ), a digital adoption platform empowers employees to acquire new skills and knowledge in real-time, right when they need them most. This is a Pendo walkthrough that has the user perform the action.
CourseArc
APRIL 12, 2017
This level seeks to evaluate whether your learners acquired the information, skills, and knowledge they were expecting to obtain. Has this training improved their skills, confidence and attitudes? One important factor to consider when measuring behavioral changes is whether learners have the appropriate environmental support (e.g.
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Obsidian Learning
FEBRUARY 23, 2021
But a large component of survival rests upon acquiring the skills you need to make it through life—and how better to develop those skills than to learn them from your mentors, peers, and colleagues: your social group. Image licensed under the Creative Commons Attribution 3.0 Really, not so much has changed.
Performance Learning Productivity
NOVEMBER 24, 2014
There’s plenty of evidence beyond the anecdotal to support the fact that formal learning activity is not a good indicator of behaviour change (‘real learning’). Learning is a ‘Messy’ Process The real challenge for measuring learning and development is that performance improvement often comes about in ‘messy’ ways.
Mindflash
JUNE 20, 2012
Of all the sections in my book on critical skills learning professionals need to know now, “enterprise 2.0 collaboration” seems like the most unlikely “critical” skill. However, as the speed of business keeps increasing, learning pros are having to adjust their goals, and the skills they need to fulfill them.
Mindflash
JUNE 6, 2012
Most trainers can’t just go to the VP of customer service and tell them they need 11 months to create that new-hire training program. Instructional designer skills are needed, just in a different way. Our skill is designing learning, not deciding learning. If you do customer service training, take calls in class.
Tony Karrer
FEBRUARY 22, 2011
The availability of cost-effective resources to facilitate wide collaboration (including open source software that enables wikis, discussion groups, chat and even web conferencing) presents the chance for organizations to reconsider the effectiveness of the performance support being offered to their people. Here's what came up.
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