Cammy Beans Learning Visions: Kineo Product Knowledge E-Learning Webinar

Learning Visions

Monday, July 13, 2009 Kineo Product Knowledge E-Learning Webinar Kineo will be holding a free webinar on creating effective product knowledge e-learning on July 16th, 2009. Product knowledge training creates major challenge for organizations, including: Keeping content up to date: products change rapidly. Keeping it short and focused: sales people who need product knowledge information work in challenging, fast paced and often noisy retail environments.

Product Review: Microsoft Office Mix add-in for PowerPoint 2013

eLearning 24-7

Some products including Articulate Studio and Storyline use the Microsoft SDK PowerPoint ribbon as their main ribbon. Use products such as Adobe Presenter or iSpring Presenter and in just a few short seconds you will be in PowerPoint and you can start building courses. The product?

“Good Enough” in Learning and Development

Tom Spiglanin

3 In the case of learning and development, it might be seen as 80% of learning results from 20% of the total time spent on an activity, or that 80% of a product is completed with just 20% of the work. “Minimum Viable Products – Defined by The Experts.”

Restore default slide master layouts in PowerPoint with VBA

BrightCarbon

This is very common in organisations that have issued revisions to templates either to make minor corrections and design tweaks or as a result of a more significant rebranding program. You might see eleven depending on your version of PowerPoint or more if you have a custom template.

Checking In

Tom Spiglanin

Two weeks ago I volunteered to write a few scripts for videos on using SharePoint for a common workplace collaborative task. The next day we delivered videos instead of scripts to our customer. So much for 4-6 week video productions.

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Sound Effects in E-learning: Top 8 Sample Music Sites

CommLab India

Freesound.org : They aim to create a huge collaborative database of audio snippets, samples, recordings, and so on, and all sounds fall under a Creative Commons license. eLearning Design Custom eLearningOne of the important aspects of e-learning development is music.

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Restore default slide master layouts in PowerPoint with VBA

BrightCarbon

This is very common in organisations that have issued revisions to templates either to make minor corrections and design tweaks or as a result of a more significant rebranding program. You might see eleven depending on your version of PowerPoint or more if you have a custom template.

Cammy Beans Learning Visions: Rapid e-Learning, Templates, & SMEs

Learning Visions

One of our main products is creating customized templates for our clients; "empowering non-programmers to build e-learning." I understand that not all rapid e-learning tools or template tools allow for customization or extension beyond the shrink-wrapped package.

Travel, tracking and Twitter

Learning with e's

The last thing they want is for someone to complain about their service or product and for this to quickly escalate beyond control, without them replying or even being aware that they are being discussed publicly. In higher education, our customers are our students.

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I Believe that Learning is Inherently Social

Tom Spiglanin

Elearning products have the potential to be far worse when they virtually eliminate social interaction entirely. As a loyal Starbucks customer, I see their barista training as one such example.

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3 Steps for Creating Online Courses Your Students Will Love and Remember

CourseArc

Renowned marketer, author, online influencer, and thought leader Seth Godin famously wrote: “You don’t find customers for your products. You find products for your customers”. Images by Betsy Warner and Matt Cornock via Flickr Creative Commons license.

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Cammy Beans Learning Visions: Are You an Order Taker?

Learning Visions

When you design learning interventions, are you trying to create better learning or are you just taking the customers order and delivering what they asked for? At times our customers are pleased, and often surprised, with the results.

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How to Measure Online Course Effectiveness

CourseArc

For example: Did the course increase productivity? Are fewer customers complaining? Is customer, employee, or student retention improving? Image: “ Improvement ” by thinkpublic, via Flickr Creative Commons License.

Perspective Matters

Tom Spiglanin

Our design process are centered on effectiveness and we are always looking for ways to make our products more engaging. This work by [link] is licensed under a Creative Commons Attribution-NonCommercial-ShareAlike 4.0 When you look in the mirror, what do you see?

Benefits of Using Images and Other Visuals in Your E-Learning Courses

Capytech

The main types of images and visuals you can include in your e-learning courses are: Photos – both custom photos and stock photos. Product photos to make the content more relevant. Timelines using both text and graphics to show the history of a company, event, concept, product, etc.

Seven Things I Learned This Year

Tony Karrer

Here’s the series: Text-to-Speech Overview and NLP Quality , Digital Signal Processor and Text-to-Speech , Using Text-to-Speech in an eLearning Course , Text-to-Speech eLearning Tools - Integrated Products , Text-to-Speech vs Human Narration for eLearning , and Using Punctuation and Mark-Up Language to Increase Text-to-Speech Quality. I was also struggling for clients who needed very simple learning tracking but with some customizations.

How to Measure the Impact of Training on Your Bottom Line

CourseArc

How much more productive will your organization be post-training? What are those quality improvements worth in terms of increased customer satisfaction, reduced return rates, etc.? Money image courtesy of a Creative Commons license by TaxCredits.net.

How Well Does Your Company Know its World?

Mindflash

How have your customers’ spending attitudes changed? Social trends — What is popular and important to your customers? What products, services, or trends are important to consumers? Customers and service trends — What inspires customer loyalty?

13 Tips for Recording Your iPhone, iPad, or iPod

TechSmith Camtasia

To turn on screen recording go to Settings > Control Center > Customize Controls. But if you are planning on recording your narration in post production you’ll want to find a solid external microphone. Incompetech (Creative Commons – attribution).

What’s On Your Employees’ Wish List This Christmas?

Mindflash

What new products or services would inspire customer loyalty? They communicate with customers about service, the quality of products and the ease of shopping. They know what customers think about the business — both positive and negative.

In Retail, a Compelling Case for More Employee Training

Mindflash

“If you don’t have enough people on the floor, or if they aren’t well trained, customers can easily lose patience.” Perhaps it’s time to consider whether cost-cutting is in fact counter-productive. Image used under Creative Commons by Flickr user Ed Yourdon.

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100+ Learning, Design & Technology Resources to Help You Get Sh*t Done

Mike Taylor

The Doodle Library – hundreds of unique hand-drawn SVG doodles – free to download, share and adapt under Creative Commons Attribution 4.0 link] — a Set of Common UI Elements With a Hand-Drawn, Sketchy Look. Customize Your Noun Project Icons – With advanced editing features, you can now customize the color, size, rotation, orientation, background color and background shape.

The Only Person Who Behaves Sensibly Is My Tailor

Performance Learning Productivity

It is worthwhile measuring individual, team and organisational learning and development to understand how we are adapting to change, innovating, improving our customer service, reducing our errors and so on. Public Domain Tape Measure: Creative Commons Attribution-Share Alike 3.0

and then our tools shape us

Learning with e's

Point your hand-held computer at a restaurant, and find out what the last dozen customers said about the food. Not only will products and locations have websites, but many will have message boards and chat-rooms'' (p 95). Photo by Biser Todorov (Wikimedia Commons).

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Three Ways to Speed Up Instructional Design

Mindflash

Many training designers probably think they can’t move any faster than they already to; they don’t have the resources, or the quality of their work will suffer if they try to crank up their production any higher. If you do customer service training, take calls in class.

Over 75 Free Rapid E-Learning Resources

Rapid eLearning

Creative Commons audio : good sites to get free audio for your courses. Videomaker Magazine : great resource to learn video production tips. Kuler : site to create custom color schemes. for custom fonts.

Disruption!

Learning with e's

He warns that sometimes companies innovate too quickly, and end up trying to ship products that nobody is interested in. Retailing high cost products to meet the demands of the most affluent customers may not be enough to sustain a business. There are two kinds of disruption.

Three Simple Ways to Get Started with Social Learning

Mindflash

And secondly, social learning is hard to define — and even harder to foster, facilitate, and encourage in a productive and planned way. For instance, most customer-service training classes start out with a discussion of best- and worst-case stories.

eLearning 101: How to Make an eLearning Course (Updated!)

OpenSesame

If you’re an educator, trainer or subject matter expert, you have an opportunity to develop new customers and audiences by developing online content that is accessible to anyone, anytime. Simple cameras are affordable—and sometimes as common as the phone in your pocket.

Want People to Learn? Get Them to Collaborate

Mindflash

In other words, learning is the primary goal of social learning, whereas it’s a by-product of enterprise 2.0 Learning departments should reject their secluded offices for desks where the sales, customer service, or operations teams sit.

How to Run a Lean & Mean Learning Organization: 4 Strategies for Long-Term Success (and Profit)

Mindflash

Virtually every other group in an organization is asking how it can grow without adding to payroll costs, how it can launch more and better products faster and cheaper. Image used under Creative Commons by Flickr user kenteegardin.

How to Create Your Own Khan Academy for Training

Mindflash

You might wonder what relevance this has to teaching leadership classes, or product training, or answering CRM questions. Who are our customers? Image used under Creative Commons by Flickr user nojhan.

Upstairs downstairs

Learning with e's

It was just as busy, with plenty of potential customers wandering around. I didn't waste time telling the vendors what I really thought about their 'products'. Upstairs downstairs by Steve Wheeler is licensed under a Creative Commons Attribution-NonCommercial-ShareAlike 3.0

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Cammy Beans Learning Visions: Designing for Articulate: A Newbie’s View

Learning Visions

My canvas for the past four years has been custom Flash. We also do a lot of custom Flash, Mohive, etc.) Cammy at Learning Solutions #ls2010 Audio Interview with Will Thalheimer on Common Des. IPhone Test Last Week's Kineo Product Knowledge E-Learning Web.

Gamification: A Good Idea … Sometimes

Mindflash

Adding badges, achievement points, and rewarding small accomplishments as in video games has been widely celebrated as a great way to improve work ( and customer loyalty ). Player motivation is a key component of the success of a productivity game.”

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