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A new framework for supporting learning and performance in the social workplace

Jane Hart

Here is an updated version (V3) of the WSD Framework with more charts and descriptions, and now available as a PDF to download under a Creative Commons Licence. 2 – Performance Support Services. 4 – Performance Consulting Services.

How to Measure Online Course Effectiveness

CourseArc

Instructional designers aim to provide the necessary content to accomplish these goals, but sometimes the delivery of a course or training isn’t very effective. organizational culture, structured performance reviews, etc.) How to Implement Effectiveness Measurement Plans.

The State of Instructional Design

Tom Spiglanin

Perhaps it’s tempting to blame the design process for failing to produce effective solutions, but I would disagree. This in no way suggests we give up responsibility for developing effective formal workplace training.

MOOCs In Workplace Learning – Part 2: Designing a MOOC

Learnnovators

Dialogue is an important aspect of learning and the MOOCs support conversation. Coping with content and lots of information is a part of seamless learning because the capacity to do so affects effective learning.”.

The hidden audience effect

Learning with e's

It must have been a very long day for the kids, but they performed very well, and were very entertaining and raised a few laughs too. In effect, S'cool Radio is taking a similar approach to Dave Mitchell's Quadblogging concept but developing it in another direction.

The ripple effect

Learning with e's

Anyone who is interested in the social media phenomenon would be very interested to read this from Abday Adhikari, writing in the Guardian : Every time we publish information on the internet, we are effectively starting a conversation, because people can respond or react to it.

70:20:10 Primer

Performance Learning Productivity

It is published here under the Creative Commons: Attribution – Non-Commercial – Share Alike Licence (CC BY-NC-SA 2.0 For instance coaching, mentoring and courses work best when they support on-the-job development [2].

Cammy Beans Learning Visions: Jane Bozarth: Better than Bullet Points

Learning Visions

Effective design using PPT as a tool. It’s very easy to load content on slides – but it takes more creativity to move learner to actual understanding! Organize: outlines headings graphics structure text (compare/contrast, cause/effect, classification order/sequence) Integrate: illustrations with captions animation with narration worked-out examples elaborative questions Take all of the info and make better sense of it for the learner.

PPT 161

I Believe in the Many Emerging Roles for Learning and Development Professionals

Tom Spiglanin

There were organizational accountabilities and performance expectations. It may not have been effective, but it was accessible to a large, geographically dispersed audience. This work by Tom Spiglanin is licensed under a Creative Commons Attribution-NonCommercial-ShareAlike 4.0

Perspective Matters

Tom Spiglanin

This means that learning and development (L&D) professionals must understand not one, not two, but three significantly different perspectives when addressing performance needs in the workplace. Training may be needed to address performance gaps.

How to Measure the Impact of Training on Your Bottom Line

CourseArc

In conversation, we use terms like “great”, “exceptional,” or “very useful” to express opinions, such as what we think of a Christmas or gift or the performance of our favorite team. How does that increase in output track against the cost of implementing and supporting the program?

Individual Motivational Profile – For all to use and needing your help

Learning Cafe

The dominant, behaviourist model goes like this: phase 1: define the behaviour you want; phase 2: pull levers (a training course; an incentive program; a road show; a performance-management system) to get the behavioural change you want; then. We look forward to supporting many such projects.

I Believe in the Erosion of Hierarchies

Tom Spiglanin

In the last several articles , we focused on aspects of the changing workplace and also discussed behaviors that those of us in the learning and development (L&D) role can adopt to help improve our effectiveness.

I Believe that Learning is Inherently Social

Tom Spiglanin

We may follow a manual to effect a repair we’ve never attempted before. Learning by experience can be quite effective. ” But while effective, it isn’t terribly efficient on its own. Learning alone may be effective, but very inefficient.

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I Believe in the Inverse Relationship Between Experience and the Value of Formal Learning

Tom Spiglanin

As a Learning and Development (L&D) professional and strategist, I think about choices for addressing performance needs in the workplace. At others, it’s performance support, coaching and mentoring, or possibly connecting one employee with others.

E-Learning 101: Straightforward Answers to Fundamental Questions

ATD Learning Technologies

Some LMSs offer advanced features that support performance management and social learning opportunities. Common MOOC platforms include: Coursera. Augmented reality takes a view of a real environment and augments it with additional information or effects.

I Believe in the Importance of a Personal Learning Network

Tom Spiglanin

1 “ This encompasses several key aspects of a PLN from my perspective: The real purpose of my PLN is not learning; it’s to improve work and performance. Recognizing this learning and making good use of it requires effective personal knowledge management practices.

Cammy Beans Learning Visions: Kineo Webinar on Webinars!

Learning Visions

Join Kineos Mark Harrison for a free webinar on webinars: Building effective content for your online sessions. Bob Mosher: Performance Support and Learning at th. Cammy at Learning Solutions #ls2010 Audio Interview with Will Thalheimer on Common Des. Wendy Wickham This work by Cammy Bean is licensed under a Creative Commons Attribution-Noncommercial 3.0 Cammy Beans Learning Visions Musings on eLearning, instructional design and other training stuff.

Moodle 100

Cammy Beans Learning Visions: Kineo Product Knowledge E-Learning Webinar

Learning Visions

Monday, July 13, 2009 Kineo Product Knowledge E-Learning Webinar Kineo will be holding a free webinar on creating effective product knowledge e-learning on July 16th, 2009. Keeping costs down: Given the pace of change, product knowledge e-learning has got to be cost effective, otherwise the maintenance costs will be prohibitive. Bob Mosher: Performance Support and Learning at th. Cammy at Learning Solutions #ls2010 Audio Interview with Will Thalheimer on Common Des.

Cammy Beans Learning Visions: Kineo Webinar: Compliance Training Case Study

Learning Visions

Sunday, August 23, 2009 Kineo Webinar: Compliance Training Case Study Kineo will be holding a free webinar on developing cost-effective compliance training on Thursday, August 27, 2009. Rapid E-learning provides an alternative to develop compliance training cost-effectively and quickly. Bob Mosher: Performance Support and Learning at th. Cammy at Learning Solutions #ls2010 Audio Interview with Will Thalheimer on Common Des.

The Demise of E-learning (the brand)

Tom Spiglanin

Then, when they do, they use every ploy imaginable to minimize their discomfort, which often includes performing a variety of other tasks at the same time, paying only minimal attention to the required program.

Connected pedagogy: Social networks

Learning with e's

Connected students can become the nodes of their own production, and are creating more content than ever before as they perform their learning for global audiences."

Standard deviation

Learning with e's

Distractions in the workplace are common. It provide important support and offers numerous benefits to help us work better and smarter. Such deviation from tasks can seriously effect productivity, and may compromise the health and safety of self and others.

What is authentic assessment?

Learning with e's

These have their uses, but there is much more available in the assessment repertoire of effective teachers. by Steve Wheeler was written in Plymouth, England and is licensed under a Creative Commons Attribution-NonCommercial-ShareAlike 3.0

Cammy Beans Learning Visions: Learning Mate Demo

Learning Visions

Thursday, March 15, 2007 Learning Mate Demo Im in search of good examples of cheap but effective e-Learning in the vein of the 21st century designer (web 2.0, Bob Mosher: Performance Support and Learning at th. Cammy at Learning Solutions #ls2010 Audio Interview with Will Thalheimer on Common Des. Wendy Wickham This work by Cammy Bean is licensed under a Creative Commons Attribution-Noncommercial 3.0

Moodle 100

Our digital future 11: AI enhanced course design

Learning with e's

However, replacing some aspects of what teachers do is both effective and inevitable. "AI Where it is implemented, AI will rapidly transform the design of courses, providing educators with vast amounts of new insight into what students do, how they study and what is most effective.

12 tips for great speaking

Learning with e's

You'll also need to be convincing if you want to put your arguments across effectively. Better still, use images and other evocative visuals to support your presentation. Pause for dramatic effect if required.

Tips 89

Learning and the Changing Workplace – Part 3

Tom Spiglanin

In this final installment of this Learning and the Changing Workplace series, I address what I see as the most compelling reason for L&D needs to change the way we work, augmenting or even replacing traditional methods with more responsive and effective approaches in the evolved work environment.

Change 130

Cammy Beans Learning Visions: Visual and Auditory Multi-Tasking

Learning Visions

Monday, June 18, 2007 Visual and Auditory Multi-Tasking From the Eide Neurolearning Blog: Voluntary Control of Attention - Visual and Auditory Multi-Tasking There is a yin and yang effect between visual and auditory attention. Mixed visual-auditory stimuli have an underadditive effect, so that if you have to do both at the same time, total brain activation goes down. Maybe the "underadditive effect" occurs when a multimedia presentation does all the thinking for you.

IM 100

Tested to distraction

Learning with e's

For the current UK government, testing is not there to support better learning. The side effects of over-testing are that children become victims of the scramble to be best in the league tables. Everyone is forced to perform at a level that aligns to what those in power expect.

Seven Things I Learned This Year

Tony Karrer

iPad (and iPhone) are Much More Useful Than I Expected I didn’t actually think that I would care about the iPad except as a tool for training and performance support in environments like retail and restaurants where it’s always been an issue having access to machines. See Failure of Creative Commons Licenses and Creative Commons Use in For-Profit Company eLearning? Performance Support in 2015 What Makes an LMS Easy to Use?

Cammy Beans Learning Visions: eLearning Technology: What is eLearning 2.0?

Learning Visions

this clearly effects how we should all be designing and building courses now. Bob Mosher: Performance Support and Learning at th. Cammy at Learning Solutions #ls2010 Audio Interview with Will Thalheimer on Common Des. Wendy Wickham This work by Cammy Bean is licensed under a Creative Commons Attribution-Noncommercial 3.0 Cammy Beans Learning Visions Musings on eLearning, instructional design and other training stuff.

The Only Person Who Behaves Sensibly Is My Tailor

Performance Learning Productivity

Effective Metrics for Learning and Development I wonder what Shaw would think if he saw the way learning and development is predominantly measured in organisations today. " The study reported that mandatory training sometimes has a positive effect, but overall has a negative effect.

Is the Training You’re Providing the Training Your Employees Want?

Your Training Edge

Instead, find ways to more effectively engage your audience by delivering the right training to the right employees at the right time. For example, provide performance support resources online so that people can access the resources they need at the moment they need them.

Fade away

Learning with e's

They want to know how their teacher can support them as they learn, and whether their teacher is approachable and cares about their learning. Technology, just like any other set of tools, is there to help us all to do the job better, smarter, more effectively.

Learning and the Changing Workplace – Part 1

Tom Spiglanin

Change and innovation are expected, but so is supporting the status quo. L&D professionals continue to do the same job, more or less, responding to most knowledge or performance needs with “learning” solutions.

Change 130

Why Blended Learning Is Really Just Blended Training

Mindflash

But that has nothing to do with learning and performance effectiveness, only money. It’s learning by actually performing. And doing it — performing it — is how people really learn. Image used under Creative Commons by Flickr user Sarah M Stewart.