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Emergence of the Performance Catalyst

Tom Spiglanin

Eventually everything sort of became e-learning at a time when virtually every sector of the economy added an “e” in front of whatever services they provided. Haven’t we all abandoned proven and effective work styles for ineffective patterns of behavior when under stress?

Emergence of the Performance Catalyst

Tom Spiglanin

Eventually everything sort of became e-learning at a time when virtually every sector of the economy added an “e” in front of whatever services they provided. Haven’t we all abandoned proven and effective work styles for ineffective patterns of behavior when under stress?

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A new framework for supporting learning and performance in the social workplace

Jane Hart

Here is an updated version (V3) of the WSD Framework with more charts and descriptions, and now available as a PDF to download under a Creative Commons Licence. SERVICES & ACTIVITIES. The Workforce Development Services (WSD) Framework comprises 4 key service areas.

Music, learning and pedagogy

Learning with e's

The conversation turned to music, my songwriting and performances with various bands during the 80s and 90s. If you decide to go off on your own, there is likely to be discord, confusion and a general loss of tempo or impetus in a performance. 2) Performance is connection.

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How to Make Sure Your Course Meets Its Learning Objectives

CourseArc

Scientists, economists, accountants, and mathematicians all have one thing in common: they all deal in “absolutes.” Image: “ Bullseye ” by Emilio Kuffer, via Flickr Creative Commons License.

Identity in a digital age

Learning with e's

Goffman saw social interaction as a drama performance, in which the actor's behaviour was framed by front stage and back stage roles, scripts, props and costumes. This has great import in our understanding of how we perform to audiences in social media (of which more later in this post).

Individual Motivational Profile – For all to use and needing your help

Learning Cafe

The dominant, behaviourist model goes like this: phase 1: define the behaviour you want; phase 2: pull levers (a training course; an incentive program; a road show; a performance-management system) to get the behavioural change you want; then. Effective Learning

Perspective Matters

Tom Spiglanin

This means that learning and development (L&D) professionals must understand not one, not two, but three significantly different perspectives when addressing performance needs in the workplace. Training may be needed to address performance gaps.

It’s Happening…

Tom Spiglanin

I interpreted their collective comments as reflecting the need for substantial change, but that the function would likely continue to exist in some form, or devolve and then reemerge with a different purpose, focusing on removing workplace barriers and directly facilitating improved performance.

I Believe in the Value of Sharing

Tom Spiglanin

I’m not talking about the monetary value of a social share (which business people are keen on doing ), but rather the less tangible value that comes from sharing knowledge, making an individual more productive, effective, and efficient.

How Well Does Your Company Know its World?

Mindflash

What products, services, or trends are important to consumers? What is popular, effective, and attention-getting? Customers and service trends — What inspires customer loyalty? Who are the best service providers? Does your service make you stand out?

The Demise of E-learning (the brand)

Tom Spiglanin

Just about any new product became an e-product or e-service, from e-business and e-government to e-banking and e-travel. A plethora of online performance support tools to help get the job done, even by a novice.

It’s Happening…

Tom Spiglanin

I interpreted their collective comments as reflecting the need for substantial change, but that the function would likely continue to exist in some form, or devolve and then reemerge with a different purpose, focusing on removing workplace barriers and directly facilitating improved performance.

Standard deviation

Learning with e's

Distractions in the workplace are common. First there is the social impact: Communication technology may create a psychological distance between people; it can have detrimental effects on our concentration.

Seven Things I Learned This Year

Tony Karrer

iPad (and iPhone) are Much More Useful Than I Expected I didn’t actually think that I would care about the iPad except as a tool for training and performance support in environments like retail and restaurants where it’s always been an issue having access to machines. See Failure of Creative Commons Licenses and Creative Commons Use in For-Profit Company eLearning? Performance Support in 2015 What Makes an LMS Easy to Use?

Learning and the Changing Workplace – Part 3

Tom Spiglanin

When an organization’s data, information, platforms, and services are housed in the cloud and outside the corporate firewall, employees have more facile access to their information and will be more free to work at times and places of their choosing.

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Learning and the Changing Workplace – Part 2

Tom Spiglanin

They’re looking to decommission their behind-the-firewall server farms, applications, services, and platforms by migrating to more cost-effective cloud-based infrastructures that are also “elastic,” able to be expanded and contracted as needed.

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Learning and the Changing Workplace – Part 1

Tom Spiglanin

L&D professionals continue to do the same job, more or less, responding to most knowledge or performance needs with “learning” solutions. Learning and Development, Learning and Performance, Training and Development, etc.

Change 130

The Only Person Who Behaves Sensibly Is My Tailor

Performance Learning Productivity

Effective Metrics for Learning and Development I wonder what Shaw would think if he saw the way learning and development is predominantly measured in organisations today. " The study reported that mandatory training sometimes has a positive effect, but overall has a negative effect.

How to Choose the Right Sales Trainer

Mindflash

As recently as seven years ago, one of the largest groups of companies consuming sales training were in the high technology industries such as telecommunications, software, hardware and related services. Image used under Creative Commons by Flickr user jennace.

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Required Learning for Training Managers: Business 101

Mindflash

If trainers don’t truly understand how a business works, what it expects out of its training department, or what it ultimately wants its employees to be able to do, they simply can’t be effective. Go out to lunch with the customer service managers.

6 interactive whiteboard tips

Learning with e's

Having access to all the latest tools and services means that teachers can provide the best possible experience for their students. Fourthly, in relation to the above point, there should be time for teachers to express their creativity.

Gold mines

Learning with e's

A similar effect is seen in the 100 Word Challenge , and in other similar school related blog projects. Before any of these tools can be used effectively however, two things need to happen. And secondly, schools need to stop blocking these services so teachers can use them effectively.

How Trainers are Holding Themselves Back

Mindflash

In many organizations, the value of effective training and performance support programs is not well understood. They care about having the service they provide exceed the service provided by their competition. Image used under Creative Commons by Flickr user dno1967b.

Let Employees Choose Their Own Training Materials

Mindflash

There is some company-specific education employees must have: training on computer systems, operational or service processes, compliance issues, etc. Image by Casie Yoder used under Creative Commons via Flickr user aflcio. Lots of employees dread company education.

Three Ways to Speed Up Instructional Design

Mindflash

Most trainers can’t just go to the VP of customer service and tell them they need 11 months to create that new-hire training program. Also be sure to check out some of the Thiagi books on performance, or check out some of their free interactive courses.

How to Save ‘Social Learning’ Before We Destroy It

Mindflash

Social Learning is a term that is rapidly spreading throughout the learning and performance field. The phrase and topic “social learning” followed shortly thereafter within the learning and performance industry. Image used under Creative Commons by Flickr user Jeff McNeill.

Freinet and social media

Learning with e's

When I wrote Blogging with Freire , I was speculating on what that great Brazilian educator and theorist might have made of educational blogging - a concept he never knew, because he died before the Internet and social media came in to common use.

Want People to Learn? Get Them to Collaborate

Mindflash

collaboration to help people work together more easily and improve performance through learning. Effective learning designs make use of activities in which learners create their own learning. High Tech or Low Tech: It’s About Performance.

Dust-up at Training Zone

Jay Cross

Not through the kind of elearning of the 1990s but via the explosion of online communities which effectively democratise the way we learn. We spend three days with the user of this service to make sure it is properly supported with community champions and make sure it is kept alive. Learning needs to be focused on what the learner needs to know, and how they prefer to learn, and if it can be timed right too then it’s going to be even more effective.

Could AI really spell disaster?

Learning with e's

Usually, technology performs very well, and we hardly notice it is there, making our lives easier, giving us more time to do other things while it gets on with the mundane stuff that used to be so tedious. He argues that computers could effectively put an end to mankind.

How to Run a Lean & Mean Learning Organization: 4 Strategies for Long-Term Success (and Profit)

Mindflash

Allonhill, a third-party due-diligence and credit-risk services firm in the mortgage industry, is growing fast and hiring for a wide variety of specialized mortgage skills, so I’ll need to increase our investment in developing people to support this rapid growth.

New Hires Not Working Out? Try Psychometric Testing

Mindflash

If under-performing salespeople went through interviews and completed specific job training and yet still lack traits need to achieve results, where is the gap? Hiring managers should expect psychometric testing as a capability of full-service sales training providers.

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Five tools for global educators

Learning with e's

In effect, through the use of social media and telecommunication technologies, these teachers are becoming global educators. It is now possible to create your own personal channel on the service, simply by clicking a few buttons.

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The Top 10 Most Used Online Employee Training Tools: Part 2

TalentLMS

In smaller organizations, where fewer people are responsible for all aspects of the training program, including budgeting, Excel can help you track down training-related expenses, course effectiveness (e.g. Stock service.