How to Get Your Training Presentation From Good to Great With Images, Audio, and Video
SEPTEMBER 23, 2011
Trainees at a call center must provide consistent answers to common questions — sound clips demonstrate the proper language. PowerPoint varies more than most software programs across versions and platforms, so the instructions below are deliberately generalized so as to be applicable to everyone. By smart about not getting sued for misusing licensed content: Get permission, pay for rights, or look for content published under a Creative Commons license.