Tony Karrer

MARCH 3, 2008

There were about 7 examples mentioned including Intuit using a Wiki-like system for customers to ask questions/get advice around taxes, using a group blog with students prior to a formal learning event, the US Army's use of collaboration tools to share best practices in Iraq, and several others. Still, this is a somewhat uphill battle.

Wiki 105

Wiki Web Social Networks Authoring Tools 105

eLearning Learning Posts

DECEMBER 1, 2010

Mark’s focus is to look at social media tools, their impact on an organisation’s culture. When Tim Orielly coined the term Web 2.0, The catch is that you can use social media and Web 2.0. We are its product. How many impactful customer complaints are resolved in training role-plays or simulations?&#.

eLearning Strategy 85

eLearning Strategy Simulations Corporate eLearning eLearning Consultant 85

Mark Oehlert

JULY 20, 2007

Ross is the founder of Social Text , "the first wiki company and leading provider of Enterprise 2.0 Weve grown to3,000 customers, 50 people, the leading brand in the space, aninnovative product, solid revenue growth and are targetingprofitability. " ( click for more ) Now that, is recruiting 2.0.

SocialText 32

SocialText Wiki Social Bookmarking Job 32

Jay Cross's Informal Learning

DECEMBER 13, 2009

One of the things that Andrew McAfee, principal research scientist at the Center for Digital Business in the MIT Sloan School of Management, says when he talks about Enterprise 2.0 However, the technology, specifically Web 2.0, A lot of the questions focused on culture. is that it’s NOT about the technology.

Web 52

Web Change Metrics CLO 52

Jay Cross

MARCH 2, 2012

After all, learning underpins continuous improvement and helping to create a culture of continuous improvement is what this is all about. Social media has taken hold in customer relations, marketing communications, limited social networking, and niche silos. What it takes. Facebook-itus. Social business is a recent phenomenon.

Social Networks 61

Social Networks Social Business Wiki 61

Jay Cross

MAY 26, 2015

It’s relationships and culture and secret sauce. Training a novice may lead to productivity gains in the future. It goes by many names, from Enterprise 2.0 You can see that the product is only as good as the weakest link in the chain. extending the Workscape to cover partners, customers, and outsourced services.

Metrics 36

Metrics Compliance Training Social Networks IBM 36

Tony Karrer

SEPTEMBER 10, 2009

eLearning Technology Tony Karrers eLearning Blog on e-Learning Trends eLearning 2.0 eLearning Solutions Enterprise 2.0 Tony, One point that is missing from the cost analysis is consideration of the scope of the customer interaction process. Karl - great comment which I fully endorse. Tony, This is a useful exchange.

Blended Learning 123

Blended Learning Cost Technology Corporate eLearning 123

eLearning Learning Posts

JUNE 9, 2010

Performance Learning Productivity , May 28, 2010 Instructional design is not only seen as a core competency for learning and development/training specialists, but it’s a huge industry, too. Can you help a young lieutenant overcome cultural differences and make a good impression on a Pashtun leader? Preparing for the keynote.

eLearning Strategy 89

eLearning Strategy Corporate eLearning Authoring Tools eLearning 89

Jay Cross

JUNE 28, 2011

A workscape is a platform where knowledge workers collaborate, solve problems, converse, share ideas, brainstorm, learn, relate to others, talk, explain, communicate, conceptualize, tell stories, help one another, teach, serve customers, keep up to date, meet one another, forge partnerships, build communities, and distribute information.

Compliance Training 64

Compliance Training Social Media Knowledge Worker Instructional Design 64