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Listen: Discover Financial Services’ Jon Kaplan on tuition assistance programs and the importance of building trust among your learning team

CLO Magazine

Like many bosses, Jon Kaplan thought he was a good leader. April 2019 Profile: Discover Financial’s Jon Kaplan. Jon Kaplan was, until May of this year, vice president of training and development for Discover Financial Services. The results seemed to prove it. The only problem? His team didn’t agree with his assessment.

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Putting People First

CLO Magazine

When it comes to learning, Jon Kaplan truly understands the importance of emotional engagement. Kaplan finally confessed his secret to a classmate and got the remedial help he needed, but by then he had become “incredibly ashamed” and his academic performance suffered through grade school. You’re more engaged; it’s more interesting.”.

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How HR Can Improve Psychological Safety in the Workplace

KnowledgeCity

The Center for Creative Leadership defines psychological safety at work as “the belief that you won’t be punished or humiliated for speaking up with ideas, questions, concerns, or mistakes.”. Implementing a program to improve psychological safety at work is the first step. As Kaplan states, “Ideas themselves are a dime a dozen.

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The Future of Executive Education Is Here

CLO Magazine

Today’s leadership imperative is clear: Uncover new market opportunities, define new business models and drive top-line revenue growth on a sustainable basis — or risk obsolescence. Constant invention and reinvention is the everlasting leadership imperative. It makes sense. The talent lab isn’t the typical corporate university.

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Can You Teach Diversity and Inclusion?

CLO Magazine

For diversity and inclusion training to stick, it needs support, reinforcement and a firm foundation in a broader talent management strategy that includes culture, leadership and learning and development. Ask these questions: Does our culture embrace diversity and inclusion? Now, let’s back up a step.

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Top Chief Learning Officer Conferences of 2019

Continu

Plus, you will learn new ways to retool, reinvent, and improve your current learning and development program. John, Human Capital Media; Jon Kaplan, Discover Financial Services, Mike Prokopeak, Chief Learning Officer Magazine; Nicole Hajdrowski, US Foods, and Skip Marshall, DXC Technologies. Notable conference speakers.

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A Conversation with Bryan Austin of mLevel

Kapp Notes

Bryan has had a distinguished career in corporate Learning & Development, including leadership roles with Skillsoft, Kaplan, AchieveGlobal and NETg. Austin: Corporate learning functions are often stretched too thin by the business’ increasing demand for learning programs coupled with the increasing pace of change.