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Listen: Discover Financial Services’ Jon Kaplan on tuition assistance programs and the importance of building trust among your learning team

CLO Magazine

In this episode of the Chief Learning Officer Podcast, Jon talks about that “crucible of leadership,” how he rebuilt himself and his team in the wake of his failure and how they came to establish the Discover College Commitment, an industry-leading tuition assistance program that all Discover employees are eligible for starting on their first day.

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Putting People First

CLO Magazine

Kaplan moved into the corporate world, taking a position writing software-development training materials for PeopleSoft. One of the company’s existing methods to achieve this goal was its college tuition reimbursement program. However, only a few hundred of the company’s employees were taking advantage of the program.

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