Cultural Barriers to Organizational Learning

The Performance Improvement Blog

All organizations have a culture. Some cultures support learning more than others. Some cultures stifle learning by marginalizing the training and development function, by discouraging risk-taking, by not rewarding learning, by not allowing opportunities for informal and social learning, and by undermining performance improvement efforts. In a learning culture, the pursuit of learning is woven into the fabric of organizational life.

Assessing Your Organizational Learning Culture

The Performance Improvement Blog

To what extent does your organization have a learning culture? What is your current culture? Using Edgar Schein ’s definition of organizational culture, you’ll want to know to what extent: Underlying beliefs and assumptions support learning in your organization. Values and principles drive learning in your organization. Do employees, their teams, and the organization as-a-whole know what they need to learn to be successful?

Insiders

Sign Up for our Newsletter

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

Democratization of Organizational Learning

The Performance Improvement Blog

Organizational learning has, for too long, been owned by consultants and chief training and learning officers. Any effort to learn how to improve leadership, management, team building, communication, planning, or other organizational skills, has started with these external and internal gatekeepers. This has made learning generally inaccessible to the people with the greatest need. . This is why Jim Stilwell and I have created Learning to be Great tm.

Organizational Learning Tools

The Performance Improvement Blog

What are the tools of organizational learning? As I’ve stated in a previous blog post , a high performing organization needs a comprehensive approach to learning and a set of tools to facilitate learning. A training program, or an educational event, or even a CEO’s speech about the importance of learning is not enough. These categories of learners and tools translate into a four by three matrix of learners and learning tools.

Organizational Learning & Improvement Challenges

The Performance Improvement Blog

If you need tools and experts to help you, go to Learning to be Great. Communication Employee Engagement Evaluation Leadership Management Organization Culture Organizational Learning challenges improvement learning performance survey What challenges do you face in your organization? Take this survey to identify the most serious ones, the ones you want to work on now.

Organizational Learning in the Age of Ideas

The Performance Improvement Blog

That “Steam Engine” mindset, as described by Jonathan Gifford and Mark Powell in their new book, My Steam Engine Is Broken: Taking the organization from the industrial era to the Age of Ideas , creates a command-and-control culture that has become a barrier to success in companies today. A culture of command-and-control is a barrier to organizational learning. Without these qualities, an organization can’t learn.

Organizational Learning in Colleges and Universities

The Performance Improvement Blog

In order to change, colleges and universities must first learn; that is, acquire new organizational knowledge and new organizational skills. They must create an organizational routine of feedback, reflection, and active social learning. They need to learn how to examine what they do, compare that to what needs to be done, reflect on what they have learned from their actions, and make the needed changes in the organization.

Force Field Analysis of Organizational Learning

The Performance Improvement Blog

learning) and the factors that block people from achieving that change. The table below lists forces that commonly drive learning in organizations and the factors that block learning in organizations. Work vs. Learning. The usefulness of this force-field analysis of organizational learning is in stimulating action to add and enhance the factors that drive learning and stimulating action to eliminate and reduce the factors that block learning.

LearnTrends: Reinventing Organizational Learning

Experiencing eLearning

These are my live blogged notes from Jay Cross & Clark Quinn’s LearnTrends session on Reinventing Organizational Learning. Article they wrote for CLO mag: “Become a Chief Meta-Learning Officer&#. If you don’t know the solution & need to network/collaborate to find it, that’s learning. Internet Learning Alliance: They were all working independently, decided to work together and practice what they preach. improve learning process.

Uberizing Organizational Learning – Thinking Beyond Courses

ID Reflections

We have to think agile, instant, accessible, contextual, micro-sized, real time… We need to uberize organizational learning. Uberization ” has taken off as the new term that according to me has come to stand for – disruption, innovation, lean operating model, harnessing of the affordances of the sharing economy, and a hyper-connected world driven by imagination and creativity where everything is a mobile-click away – including learning. Learning is no exception.

Performance Ecosystem Maturity Model

Clark Quinn

Someone on LinkedIn asked about a way to evaluate orgs on their learning infrastructure. And I had developed a Performance Ecosystem Maturity Model as part of Revolutionize Learning & Development, but…I hadn’t presented it. The first area is culture.

Key Elements of a Learning Culture

The Performance Improvement Blog

A “learning culture” is a community of workers continuously and collectively seeking performance improvement through new knowledge, new skills, and new applications of knowledge and skills to achieve the goals of the organization. A learning culture is a culture of inquiry; an environment in which employees feel safe asking tough questions about the purpose and quality of what they are doing for customers, themselves, and other stakeholders.

Essentials of Developing an Organizational Learning Culture

The Performance Improvement Blog

Are employees constantly looking for more opportunities to learn and grow both in your company and in other organizations? Are you not getting the impact on organizational performance that you would like from current training programs? Is the multi-generational and multi-cultural nature of your workforce a challenge to increasing the engagement and productivity of employees?

16 Signs of a Learning Culture

The Performance Improvement Blog

How do you know your organization has a learning culture ? How will people be learning? While a learning culture is an environment that’s always being developed, certain signs indicate that you are making progress. In a learning culture…. Managers are coaching ; they are partnering with direct reports to develop their capacity to achieve organizational goals. What will you see people doing?

Organization Culture Change

The Performance Improvement Blog

In the online course that I teach for ASTD on Developing an Organizational Learning Culture , one of the questions I hear most often is, “How can I change the culture in my company when there is little support from management and our unions resist any change that might affect the work rules?” It took decades to create the culture that currently exists in many of these organizations and any significant change is going to take time, effort and perseverance. .

Imagine a Learning Culture

The Performance Improvement Blog

Imagine a company that, in the face of unprecedented change, is continually learning how to learn fast: managing tremendous amounts of information; creating new products and processes in response to global competition; using new apps to be more efficient and effective; and being responsive to learning preferences of a multi-generational and diverse workforce. Imagine a company in which employees are hired because they are excited about learning and improving themselves.

A Productive Learning Culture

The Performance Improvement Blog

In a blog post titled, "Building a Productive Learning Culture", Thomas Handcock and Jean Martin say that businesses, because of need and demand, are increasing employee participation in training but failing to increase productivity. Even with all of these additional opportunities for learning, most workers are not acquiring the knowledge and skills they need to be successful. The authors believe that a culture change is required.

Meaningful, Engaging, Workplace Culture

The Performance Improvement Blog

The culture-change bandwagon keeps rolling. In a New York Times column titled “Rethinking Work”, Barry Schwartz writes: We want work that is challenging and engaging, that enables us to exercise some discretion and control over what we do, and that provides us opportunities to learn and grow. If leaders are not intentional about both performance and values, their work environments will fall into these norms.

Creating a Culture for Learning

The Performance Improvement Blog

The culture that underpins a managing minds approach must support and encourage an ongoing and collective discovery, sharing, and appli­cation of knowledge and skills at the individual, team, and organization levels. A culture that supports managing minds is a culture of inquiry; an environment in which people feel safe challenging the status quo, taking risks, and enhancing the quality of what they do for customers, themselves, shareholders, and other stakeholders.

6 Barriers to Organizational Learning

WalkMe Training Station

The first article was titled “How ‘Learning Organizations’ Beat Natural Selection” After detailing the importance of a learning culture within a learning organization, I would like to briefly look at several barriers to organizational learning. Yet a setback, or we can even refer to it as failure, are really the major driver of adaptation, or organizational learning itself. Lack of Value for Learning Itself.

PwC Canada Strives for a Learning Culture

The Performance Improvement Blog

If you’re looking for examples of companies that are striving to create and sustain a learning culture, PwC ( PricewaterhouseCoopers LLP) of Canada should be on your list. I recently had the pleasure of speaking about the importance of a learning culture to the Edmonton meeting of The Conference Board of Canada’s Council for Learning and Leadership Development. Incorporating structured learning routines into our working practices (e.g.

Why Your Organization Needs a Learning Culture

The Performance Improvement Blog

A learning culture is a community of workers continuously and collectively seeking performance improvement through new knowledge, new skills, and new applications of knowledge and skills to achieve the goals of the organization. A learning culture is a culture of inquiry; an environment in which employees feel safe challenging the status quo and taking risks to enhance the quality of what they do for customers, themselves, and other stakeholders.

Why Continued Organizational Learning is Critical to your Performance and Culture

WalkMe Training Station

The first article was “ How ‘Learning Organizations’ Beat Natural Selection” . Organizational learning allows for teams to learn exactly what is relevant to their specific tasks and specialties while other information they do not need is given to the individuals and teams that need it, with some Venn overlap between for cooperation. In other words, how can organizations create a business culture that encourages learning and development?

Eight Leader Habits of a Learning Culture

The Performance Improvement Blog

Eight leader habits are essential to a learning culture. These are behaviors ingrained in the routines and rituals of organizations that are continually learning and learning how to learn. Leaders in these organizations do the following: Send the message - Leaders communicate the importance of learning to the organization. Build trust - Employees will invest time and effort in learning if they trust their managers.

Becoming a Social Business – Beyond Culture Change

Learnnovators

The usual culprits are the hapless organizational culture closely followed by hierarchy and leadership lethargy. We have become accustomed to blaming the culture of an organization for the failure of any initiative, and more so when the change calls for redefining and re-imagining how people work and interact. No matter how hard we try to change the culture – and I do believe that leaders and managers are trying – the discourse we use lets us down.

Organizational Learning Infrastructure

Clark Quinn

However, then the easy, and uninteresting answer, is to fall into talking about elearning, performance support, mobile, portals, knowledge management, all that stuff that makes people’s eyes glaze over if they haven’t seen the light. What I realized today was that what I’m really about is improving organizational learning infrastructure. It’s about culture, policies, processes, procedures, tools, templates, incentives, and more.

Creating a Culture for Learning

The Performance Improvement Blog

The culture that underpins a managing minds approach must support and encourage an ongoing and collective discovery, sharing, and appli­cation of knowledge and skills at the individual, team, and organization levels. A culture that supports managing minds is a culture of inquiry; an environment in which people feel safe challenging the status quo, taking risks, and enhancing the quality of what they do for customers, themselves, shareholders, and other stakeholders.

Situated Learning: Essential for a Learning Culture

The Performance Improvement Blog

Recently, I had an experience that, for me, exemplifies the meaning of “situated learning”. With my iPad next to the water heater, I learned how to reset the little computer that regulates the pilot light and gas. Learning in this case required all of the elements of the actual situation: the particular water heater; the basement environment; the pressure I (and my wife) felt to have hot water; and my limited knowledge about modern heating and cooling.

Do You Have a Learning Culture? (Part One)

The Performance Improvement Blog

The answer to this question is important because of the impact culture has on an organization. I like this quote attributed to Peter Drucker , “culture eats strategy for breakfast”. Culture used to be considered a byproduct of organizational life. Today, many companies are being quite intentional about culture. So, how do you know what kind of culture you have and, if you want to create a learning culture, how do you know when you have one?

Becoming a Learning Culture: Competing in an Age of Disruption

The Performance Improvement Blog

Any company, faced with these kinds of disruptive forces must keep learning. Employees must learn how to use new computers and new apps, how to operate new, high tech machinery, how to be responsive to customer demands, how to create innovative products and services, how to manage a multi-cultural, multi-generational workforce, how to work effectively in cross-functional teams, and how to plan for a future that is constantly in flux. Learning is just-in-time, on-demand.

Manager's Role in Learning and Performance Improvement

The Performance Improvement Blog

What should be a manager’s role in employee learning? In answering this question, the first thing managers have to understand is that continuous learning is the modus operandi for all high performance organizations. Individual, team, and enterprise performance can’t improve without learning. Learning isn’t in addition to a manager’s job; it IS a manager’s job. An engineer in a prototype department of a manufacturer learns how to operate a 3D printer.

Roles 171

The Performance Management Myth

The Performance Improvement Blog

In an article for T+D titled, A Closer Look: Myths vs. Reality in Training , Pat Galagan presents a number of provocative challenges to popular assumptions about training and learning. One of these “myths” that grabbed my attention is, “Performance management can be improved by installing the right software to manage performance data or changing the way people are rated.” I’ve written previously about the importance of creating a learning culture in organizations.

KnowledgeStar: The App for a Learning Culture

The Performance Improvement Blog

As a proponent of a learning culture in organizations, I’m always on the lookout for methods and products that contribute to creating and sustaining that kind of culture. KnowledgeStar™ promises to deliver just-in-time, just-enough learning to make machines smart and employees smarter, increasing safety and productivity. Proximity beacons, smart devices and information in the cloud have made performance support automatic, two-way and timely.

How to Create a Learning Culture in Organizations

The Performance Improvement Blog

Several excellent blog posts have recently come to my attention that, when combined, provide a how-to for creating a learning culture in organizations. One of these posts appears in Jane Hart’s blog, Learning in the Social Workplace. In this post , she writes that workplace learning is: Structured learning experiences (e.g., training) and informal learning experiences (e.g., Helping workers learn continuously on the job.

Top 10 Questions to Evaluate a Learning Culture

The Performance Improvement Blog

In a discussion started by Camilla Keen on LinkedIn, she asks, “In order to find out and evaluate if a company has an effective learning culture, what would be your top ten questions?” I commented: Are leaders communicating the importance of learning (acquiring new knowledge, skills, and capabilities) and holding managers accountable for learning and applying that learning to making a difference for the organization?

Learning Organization is Culture, Processes, and Leadership

The Performance Improvement Blog

Organizational learning” and “learning organization” are terms that continue to be misused. It seems like these days any business, nonprofit, or government agency that provides training and education to its employees calls itself a learning organization. With the proliferation of elearning and mlearning, I’m afraid that more accessible training and education is being confused with learning. I interpret “environment” to mean organizational culture.

Reprise: How to Create a Learning Culture in Organizations

The Performance Improvement Blog

Several excellent blog posts have recently come to my attention that, when combined, provide a how-to for creating a learning culture in organizations. One of these posts appears in Jane Hart ’s blog, Learning in the Social Workplace. In this post , she writes that workplace learning is: Structured learning experiences (e.g., training) and informal learning experiences (e.g., Helping workers learn continuously on the job.

Performance Reviews Are Bad for Learning

The Performance Improvement Blog

A survey of SHRM members conducted in August indicates that although most organizations say that a performance management system is important to them, few think that their companies are doing a good job managing performance. Given that having annual and semi-annual formal performance reviews is a key aspect of performance management in nearly all of these organizations, it’s no wonder that HR leaders don’t rate their organizations highly in this regard.

Learning Culture: A Workplace Environment for Success (Part One)

The Performance Improvement Blog

In a two-part article I wrote for BusinessThinker.com titled, Learning Culture: A Workplace Environment for Success , I start by posing some questions that I think people need to ask themselves about their organizations to determine if they need a stronger learning culture: Do you want employees to care about their work and their customers and go the extra mile? Do you want employees who openly discuss ways to improve performance?

Survey of Organization Performance Challenges

The Performance Improvement Blog

Leaders today face many challenges in facilitating organization performance improvement. Fifteen of these problems are listed in a survey of organizational performance challenges. Survey of Organization Performance Challenges. If you wish to find resources that can help you with any of the challenges listed in the survey, go to Learning to be Great. . Organizational Learning Tools. Tools of a Learning Organization.

Survey 152