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‘Meet the Learnovate Patron’ Q&A with Sharon Claffey Kaliouby

Learning Pool

How would you define your work style and how has this changed over your career? . Some amazing people have lead, managed, and guided me, so I try to replicate their styles. Over time, I realized my background in sports played a big role in my work style in the office.

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Remote Collaboration

Tony Karrer

I cannot claim to be an expert, and I feel like this topic demands a lot of soft skills such as communication skills, team skills, handling cultural and work style issues, etc. I mentioned that I either do that through working documents or through a blog. Those exact mechanisms should be extended out to the work team.

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10+ Best Practices for Employee Onboarding You Should Follow

ProProfs

To ensure that they get to know your organization better, you need to share information on your company history, structure, key members, vision, mission, values, and corporate culture. Avoid overwhelming employees with streams of information. There are many other similar steps you can take to communicate your company culture.

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How to Conduct a Customer Service Assessment

ProProfs

They must also be able to read between the lines and interpret customers’ intentions from casually-worded, stream-of-consciousness messages. . Important: Conducting personality assessments can be an incredibly effective way to ensure role and culture fit when hiring customer service employees. Helps decide role and culture-fit.