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Delivering Excellent Customer Service through Training

dVinci Interactive

Delivering Excellent Customer Service through Training The key to customer retention at international franchise chain Duck Donuts is more than simply providing a delicious product. It’s about baking in extraordinary customer service with every transaction.

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Not Everyone is a Social Customer | Social Learning Blog

Dashe & Thomson

Social Learning Blog Training and Performance Improvement in the Real World Home About Bios Subscribe to RSS Not Everyone is a Social Customer by Paul on February 11, 2011 in Development Tools , customer service , social learning A couple weeks ago I wrote a blog about the need to train your clients on the various methods of…training.

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The Power of Your Network | Social Learning Blog

Dashe & Thomson

Bookmark on Delicious Digg this post Recommend on Facebook Buzz it up Share on Linkedin share via Reddit Share with Stumblers Tweet about it Subscribe to the comments on this post Print for later Bookmark in Browser Tell a friend No comments yet. What are your favorite tips and tools? Download the whitepaper » Blog this! Properly d.

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The Sound of Silence | Social Learning Blog

Dashe & Thomson

If you had to choose an eLearning provider solely on the basis of samples, and one gave you a module with just text, and the other gave you a module with text and a voice-over provided by professional talent, you’d be likely to think the latter represented the better product. And you’d be wrong. Download the whitepaper » Blog this!

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The Return of the (Digital) Native | Social Learning Blog

Dashe & Thomson

→ Download Free Whitepaper The Top 10 Pitfalls of End User Training – and How to Avoid Them Given the current state of the economy, businesses large and small are looking for ways to improve productivity while maintaining quality. Already, the first classes of DNs have entered the workforce. Download the whitepaper » Blog this!

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How Social Networks Can Harness the Power of Weak Ties | Social.

Dashe & Thomson

Bookmark on Delicious Digg this post Recommend on Facebook Buzz it up Share on Linkedin share via Reddit Share with Stumblers Tweet about it Subscribe to the comments on this post Print for later Bookmark in Browser Tell a friend No comments yet. It’s not enough for people within functional areas (clusters) to connect. Properly d.

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Learning from The King's Speech | Social Learning Blog

Dashe & Thomson

Supercomputer’s Win on Jeopardy: Little Comfort to Those Implementing Enterprise Computer Software → Download Free Whitepaper The Top 10 Pitfalls of End User Training – and How to Avoid Them Given the current state of the economy, businesses large and small are looking for ways to improve productivity while maintaining quality.