Ed App

MARCH 17, 2021

Here are 10 customer service remote training activities. Customer Service Remote Training Activity #1 – Internal courses and knowledge testing. There are numerous LMS systems out there for managers and course creators to create courses for employees to learn and improve their existing customer service skills.

Customer Service 52

Customer Service Activities Services Custom 52

Ed App

JULY 29, 2022

Working in customer service is no walk in the park. It requires constant training, which can be difficult to sustain without proper customer service coaching tools. These can all help your team master the knowledge and skills needed to handle customers effectively. Customer Service Coaching Tool #1 – EdApp.

Customer Service 40

Customer Service Coaching Services Authoring Tools 40

TOPYX LMS

FEBRUARY 13, 2020

Employee productivity is important across all industries, especially retail. Retail companies rely on the performance of their staff to generate sales and attract and retain customers. Without a productive workforce, a retail organization can’t survive. For example, most retail workers need targeted sales training.

Platform 207

Platform Productivity Product Customer Service 207

Paradiso Solutions

JULY 11, 2021

What is Product Knowledge Training? Product training is a learning program where all your employees fully understand and improve their skills to communicate with customers about the organization’s products or services. Why Is Product Knowledge Important?

Productivity 98

Productivity Product Custom Virtual Classroom 98

Brilliant Teams

SEPTEMBER 29, 2023

Interactive and Immersive Gamification in Custom eLearning Solutions: Transforming Education and Engagement - Introduction In the digital age, education and training have evolved significantly, with eLearning becoming an indispensable tool for imparting knowledge and skills. Understanding Gamification in eLearning 1.1

Custom eLearning Development 59

Custom eLearning Development Gamification Compliance Training Interactive 59

Paradiso

DECEMBER 9, 2022

Customer training is vital for onboarding new customers and helping existing ones get the most out of your products. This shows them you’re invested in their long-term success, so they trust you and remain loyal customers. In short, lousy customer training increases churn. What is a customer training LMS?

LMS 91

LMS Custom Guide White Label 91

Infopro Learning

MARCH 30, 2023

Upskilling and reskilling have become increasingly important in the BFSI industry as new technologies and changing customer preferences have disrupted traditional business models. As a result, the industry requires skilled professionals who can keep up with these changes and provide innovative solutions to meet customers’ evolving needs.

Industry 221

Industry Compliance Training eLearning Consultant eLearning Strategy 221

Gyrus

OCTOBER 29, 2018

Gyrus Systems , a leading Learning Management Systems (LMS) vendor, announced today it has been selected as a 2018 Gamification Watch List company by Training Industry.com. These companies are positioned to serve a broad range of industries with innovative, high-quality gamification content and capabilities.”. About Gyrus.

Gamification 147

Gamification Industry System Companies 147

Roundtable Learning

SEPTEMBER 23, 2021

Did you know gamification increases employee engagement by 60% , leading to higher levels of employee confidence and productivity? . Gamification is by no means a new technique, as organizations have widely used rewards, leaderboards, badges, and more gamified elements for decades. Complete mini-games or quizzes.

Gamification 90

Gamification Corporate eLearning Examples Diversity Training 90

Paradiso Solutions

JULY 11, 2021

What is Product Knowledge Training? Product training is a learning program where all your employees fully understand and improve their skills to communicate with customers about the organization’s products or services. Why Is Product Knowledge Important?

Productivity 52

Productivity Product Custom Virtual Classroom 52

Infopro Learning

MARCH 27, 2023

Important BFSI employee metrics for L&D initiatives Customer satisfaction In BFSI, customer satisfaction is the most critical metric for success. Therefore, the employees’ ability to deliver outstanding customer experience is vital. Today, employees want more relevant, engaging, and personalized training.

Metrics 170

Metrics Performance Compliance Training Augmented Reality 170

TOPYX LMS

JULY 24, 2017

Corporate Online Learning Trends Can Boost Employee Productivity . They want to know which trends are noteworthy, and which can facilitate a productive workplace. Read on to discover a few online learning trends that can bolster company culture and increase employee productivity in 2017. 3) Gamification of training.

Trends 182

Trends Online Learning Productivity Product 182

SkyPrep

MAY 18, 2021

Providing your employees with product knowledge training for sales and customer support is detrimental in today’s consumer revolving world. When your employees have access to online training based on all your business’s products and services, they are able to provide a best-in-class customer experience.

Sales 40

Sales Knowledge Productivity Product 40

TalentLMS

JANUARY 13, 2020

There’s something called gamification in learning. The following sections will help you learn everything that matters about employee training gamification. Defining gamification in training. Examples of gamification in corporate training (and how to do it yourself). Defining gamification in training.

Gamification 94

Gamification Examples Training Train 94

Instancy

FEBRUARY 26, 2024

Introduction: For decades, Learning Management Systems (LMS) have served as the backbone of corporate training and customer education. Let’s explore how LLMs are transforming both corporate training and customer education. Adaptive Content Generation: Need training on a new product or process?

Blended Learning 52

Blended Learning Custom Education LMS 52

Cognigix

MAY 11, 2022

It is also observed that companies with high engaged workforces are said to be 21% more profitable and 17% more productive. Having engaged employees leads to higher productivity, efficiency, and innovation. An example of an organization named Autodesk, a software company that introduced gamification to attract new customers.

Gamification 64

Gamification Cognitive Corporate eLearning Scanning 64

Gyrus

NOVEMBER 16, 2017

Gyrus Systems , a leading Learning Management Systems (LMS) vendor, announced today it has been selected as a 2017 Gamification Watch List company by Training Industry.com. The post Gyrus Systems Selected for TrainingIndustry.com’s 2017 Gamification Watch List appeared first on Gyrus. Richmond, VA · November 16, 2017.

Gamification 113

Gamification System LMS Simulations 113

TOPYX LMS

JULY 24, 2017

Corporate Online Learning Trends Can Boost Employee Productivity . They want to know which trends are noteworthy, and which can facilitate a productive workplace. Read on to discover a few online learning trends that can bolster company culture and increase employee productivity in 2017. 3) Gamification of training.

Trends 140

Trends Online Learning Productivity Product 140

Learning Pool

JULY 14, 2022

For its efforts in creating custom e-learning content that has compelling instructional design and gamification, Learning Pool is elated to have secured top 3 on the 2022 list for ‘Top Content Providers for Custom eLearning’ by eLearning Industry. You can view the full list by eLearning Industry here. . About Learning Pool .

Custom eLearning Development 92

Custom eLearning Development Diversity Training Providers Brandon Hall 92

Hurix Digital

JANUARY 31, 2020

As enterprises and small and medium businesses (SMBs) need to train their employees on their unique products and services, they have to increasingly rely on eLearning solutions that align with their business goals. This eLearning development company enjoys a high customer satisfaction rate and has several awards to its credit.

Custom eLearning Development 45

Custom eLearning Development Blended Learning eLearning Developer Enterprise 45

Kitaboo

APRIL 23, 2024

Demonstration Videos Demo videos are instrumental in driving product sales by helping employees visualize the end-product/service experience. While applying practical know-how and product-related expertise at work, training on soft skills can help employees enhance teamwork and encourage a more productive work environment.

Video 52

Video Diversity Training Compliance Training Guide 52

Ed App

FEBRUARY 9, 2020

They have been able to provide the same wholesome customer buying and servicing experience as the big industry players. Customer engagement has thus become a differentiating factor for the players in this highly competitive FMCG market. To keep a customer happy also requires the people servicing them to feel happy.

Gamification 52

Gamification Industry Player Score 52

Paradiso

NOVEMBER 17, 2023

The insurance industry constantly changes, with new products, rules, and best practices emerging. With an LMS, insurance companies can: Create and deliver customized courses and content aligned with their business objectives and learners’ needs. Keeping up with the fast changes in the market and what customers expect.

LMS 91

LMS Compliance Training Industry HIPAA Training 91

Thinkdom

OCTOBER 16, 2023

As an L&D professional, you know how important it is to keep your employees engaged, motivated, and productive. And more importantly, how does it affect our professional productivity and learning? In this blog, we’ll explore the dangers of doom scrolling and how custom e-learning solutions can help you counter them.

Custom 52

Custom Solution Help Compliance Training 52

Appsembler

SEPTEMBER 30, 2021

One of the pain points we hear over and over again from our customers (predominantly software companies) is that their training program isn’t scalable and it provides a plain, non-interactive learning environment that doesn’t work for customers. Involve Your Customers in the Process. Choose a Customer Training Platform.

Custom 52

Custom Program Metrics Develop 52

Learning Pool

JULY 23, 2021

As providers of one of the most feature-rich learning suites on the market, Learning Pool, the leading e-learning solutions provider, is elated to have secured a place on the 2021 list for ‘Top Content Providers for Custom eLearning’ by eLearning Industry. . Customer retention. Customer reviews. Employee turnover.

Custom eLearning Development 98

Custom eLearning Development Compliance Training Providers Custom 98

Hurix Digital

FEBRUARY 24, 2020

Effective engagement strategies can not only help mitigate the turnover risk but also improve efficiency and productivity, which ultimately translates to bigger profit margins. Let’s look at some of the key challenges posing as roadblocks in this journey and why gamification is a bankable solution. Gamification and Employee Engagement.

Gamification 69

Gamification Performance Support Games Sales 69

Kapp Notes

MARCH 14, 2012

Eariler this morning, the gamification company, Bunchball made an interesting announcement about the personalization of gamification, which ties nicely into my posting the other day– What Happened to the Promise of One-to-One Online Learning? (of Initially, customers saw the same displayed items, the deals, and recommendations.

Gamification 170

Gamification Companies Press Sales 170

SweetRush

NOVEMBER 30, 2023

November 29, 2023 – Bridgestone Americas, a global leader in tire technology and service, and SweetRush, a leading provider of custom learning solutions, announced the launch of an award-winning, mobile-friendly, high-engagement sales training and performance program: Consumer Tire Education (CTE). San Francisco, Calif.,

Sales 82

Sales Innovation Brandon Hall Diversity Training 82

Learning Pool

MAY 12, 2021

As providers of one of the most feature-rich open-source Learning Management Systems on the market, Learning Pool, the leading e-learning solutions provider, is thrilled to have made the 2021 list for ‘Top LMS for Product Training’ by eLearning Industry. . customer experience. customer reviews. company’s customer retention.

Compliance Training 59

Compliance Training LMS Productivity Product 59

Gameffective

MARCH 6, 2019

Over the past several years, gamification has found itself assuming an ever-increasing role within organizations. Looking for a new way to engage, teach, reward, and retain employees, Companies now turn to gamification when dealing with HR-related issues. Gamification 101. Gamification does not equate to games.

Gamification 84

Gamification Business Simulations Games 84

Instancy

AUGUST 9, 2023

In the current digital age, chatbots have become an integral part of customer service and interaction strategies. They are commonly found on websites and social media platforms, assisting users and providing customer support around the clock.

Productivity 52

Productivity Product eLearning Strategy Authoring Tools 52

Instancy

AUGUST 4, 2023

In the current digital age, chatbots have become an integral part of customer service and interaction strategies. They are commonly found on websites and social media platforms, assisting users and providing customer support around the clock.

Productivity 52

Productivity Product eLearning Strategy Authoring Tools 52

MobileTrain

APRIL 11, 2024

In addition, the integration of gamification and AI into the learning process is expected to generate greater employee engagement , motivation, and improved learning outcomes. Through personalised training modules and quizzes, Mobie helps frontline staff enhance their product knowledge, customer service skills, and sales techniques.

Integrate 52

Integrate Technology Predictions Performance Support 52

Tesseract Learning

FEBRUARY 12, 2021

eLearning courses can be made more interactive and engaging by adding gamification, high-impact graphics, and life-like animations. Use Gamification Elements in Design. Gamification in eLearning stimulates active participation and high learner engagement. Interactive scenarios allow learners to understand the content better.

Interactive 139

Interactive Custom eLearning Development Course eLearning 139

LearnDash

JUNE 25, 2020

We all know that gamification is an effective, enjoyable, engaging learning tool. Looking back, it’s a perfect example of effective gamification in e-learning. If you’re trying to teach customers service skills, for instance, it may not be the right time to include tips on how to upsell products.

Games 205

Games Effectiveness Tips Design 205

Designing Digitally

APRIL 18, 2017

All types of game-based learning, simulation , and gamification are commonly put under the umbrella of “gamification.” The concept of gameful design is relevant because it acknowledges that there are differences between gamification, serious games, and simulations. . The motivational components of gamification are: Autonomy.

Simulations 66

Simulations Gamification Games Learning Objects 66