Ed App

MARCH 21, 2021

Why improve customer service training? Great customer service is not a skill that all people are born with. But like any other skill, practice in the presence of a competent educator will help take average customer service employees to a whole new level. Customer service training idea #2 – Icebreakers.

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Customer Service Services Ideas Custom 52

Ed App

MAY 3, 2022

Using tools to improve retail customer service is essential to help onboard, train, and manage your employees. With the ability to automate certain tasks and provide training and learning resources, they’re handy companions that will contribute to the success of your store. Key features: Learning repository.

Customer Service 40

Customer Service Services Authoring Tools Custom 40

Thinkdom

JANUARY 29, 2024

Mobile learning solution is an important medium that companies can use to provide employees with seamless access to learning resources from any location. This blog offers insights into the benefits of mobile learning for companies with remote working employees by enabling swift and rapid learning anytime, anywhere.

Diversity Training 103

Diversity Training Mobile Learning Mobile Corporate eLearning 103

Dashe & Thomson

FEBRUARY 10, 2011

Social Learning Blog Training and Performance Improvement in the Real World Home About Bios Subscribe to RSS Not Everyone is a Social Customer by Paul on February 11, 2011 in Development Tools , customer service , social learning A couple weeks ago I wrote a blog about the need to train your clients on the various methods of…training.

Social Networks 124

Social Networks Social Social Learning Blended Learning 124

Ed App

JANUARY 28, 2019

Not only does training arm your customer service reps with much-needed technical and professional skills but it also shows that you are keen on bringing them with you into the organization’s future. Below are some innovative tips for customer service training, which can help supervisors, managers and HR professionals get started.

Customer Service 40

Customer Service Services Custom Tips 40

TalentLMS

SEPTEMBER 10, 2020

So how do you make sure your customer experience gives you an edge over your competitors — when just creating superior products won’t cut it anymore? Three words: stellar customer service. Customer service is no longer your last line of defense against angry customers. Ready to get started?

Customer Service 52

Customer Service Services Diversity Training Custom 52

Ed App

JANUARY 28, 2019

As the demand for customer service training grows, so do the delivery methods for employers. However, do organizations really know how to deliver customer service training effectively, in a manner that leaves the participants feeling revitalized? The mobile learning trick is to make their phone use, work-related.

Customer Service 40

Customer Service Services Custom Training 40

Ed App

SEPTEMBER 15, 2019

Learning and development take the backseat due to the attention being on drawing-in customers, as well as developing your service or product. It consists of the usage of audio/visual content, custom-made for each employee to work at his/her own pace, which is quite different from the old-fashioned employee training programs.

Customer Service 40

Customer Service Services Custom Blended Learning 40

Ed App

JANUARY 24, 2019

Are you one of the many organizations ready to make customer service training a top priority? Here are 5 ways to deliver customer service training effectively, regardless of the nature and size of your organization. This is handy in customer service training and evaluating how meaningful the information is to them.

Customer Service 40

Customer Service Services Custom Training 40

Learning Pool

AUGUST 9, 2022

Learning Pool, providers of one of the most feature-rich learning suites on the market, and the leading eLearning solutions provider are thrilled to have made the 2022 list for ‘Top Content Providers for Mobile Learning ’ for a second year running by eLearning Industry. Customer retention. Customer reviews.

Mobile Learning 87

Mobile Learning Diversity Training Custom eLearning Development Providers 87

Brilliant Teams

AUGUST 17, 2023

Mobile Learning: Empowering the Modern Workforce - Introduction Discover how mobile learning is revolutionizing the modern workforce, improving productivity, and empowering employees. Enter mobile learning, a game-changer in the realm of employee training and development.

Mobile Learning 52

Mobile Learning Mobile Diversity Training Compliance Training 52

Learning Pool

AUGUST 12, 2021

Learning Pool, providers of one of the most feature-rich learning suites on the market, and the leading eLearning solutions provider are thrilled to have made the 2021 list for ‘Top Content Providers for Mobile Learning ’ by eLearning Industry. . Customer retention. Customer reviews. About Learning Pool .

Mobile Learning 98

Mobile Learning Providers Mobile Brandon Hall 98

Learning Pool

NOVEMBER 19, 2021

As providers of one of the most feature-rich learning suites on the market, Learning Pool, the leading e-learning solutions provider, is delighted to have been placed on the 2022 list for ‘Top LMS for Mobile Learning’ by eLearning Industry. . Customer support. Customer experience. Customer reviews.

LMS 85

LMS Compliance Training Mobile Learning Security 85

Acorn Labs

JUNE 27, 2023

Building customer support and service capability is essential to supporting customers and products to ensure your company's success through continued customer loyalty and retention. What is customer support & service capability? What role does customer support and service capability play in that mission?

Performance Support 52

Performance Support Services Support Custom 52

Acorn Labs

JUNE 27, 2023

Building customer support and service capability is essential to supporting customers and products to ensure your company's success through continued customer loyalty and retention. What is customer support & service capability? What role does customer support and service capability play in that mission?

Performance Support 52

Performance Support Services Support Custom 52

Ed App

JUNE 17, 2021

But, it’s not easy to shift traditional training programs into this learning style, especially for organizations with a remote workforce and agile work nature. In this technological age, mobile learning serves as the best solution in keeping up with the learning trends and adapting to the hectic schedules of your employees.

Mobile Learning 52

Mobile Learning Examples Mobile Compliance Training 52

Infopro Learning

JULY 8, 2022

It deals with customizing content according to the learner’s job, responsibility and role. On the other hand, microlearning allows you to build content that explicitly meets a need, whether the topic relates to customer service, negotiation, building sales, or introducing new industry standards. Mobile Learning.

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microlearning Information Overload Micro-Learning Attention 221

Hurix Digital

JANUARY 31, 2020

As enterprises and small and medium businesses (SMBs) need to train their employees on their unique products and services, they have to increasingly rely on eLearning solutions that align with their business goals. Besides, the courses are also designed to offer the best of mobile learning and blended learning.

Custom eLearning Development 45

Custom eLearning Development Blended Learning eLearning Developer Enterprise 45

Origin Learning

FEBRUARY 24, 2015

Mobile Learning Technology has opened up a whole gamut of options to extend the learning blend. No longer do employees have to rely solely on the usual means of training – be it ILT or e-learning. Here is a list of 5 ways in which m-learning is currently being used at the workplace: Image Credit – wikimedia.org.

Blended Learning 100

Blended Learning Mobile Learning Trends Mobile 100

Dashe & Thomson

FEBRUARY 9, 2011

Some of my photography can be seen in local art galleries and online through National Geographic image stock. Enjoy people; embrace life! Properly d.

Social Networks 145

Social Networks Network Social Learning Blended Learning 145

Dashe & Thomson

MARCH 25, 2011

Social Learning Blog Training and Performance Improvement in the Real World Home About Bios Subscribe to RSS The Return of the (Digital) Native by Jim on March 25, 2011 in mobile learning In recent years, we’ve all heard a lot about digital natives. The result is a lost message, and a lost opportunity.

Social Networks 154

Social Networks Blended Learning Social Learning Blogging 154

Ed App

JULY 23, 2019

There are many ways to deliver corporate mobile learning (mLearning) but, as with anything, there are more effective ways than others to achieve optimal success. mLearning has been in the learning spotlight for a considerable amount of time now and there is no question why. Compliance Training.

Mobile Learning 49

Mobile Learning Mobile Compliance Training Compliance 49

Paradiso Solutions

NOVEMBER 7, 2023

LMS not only centralizes the training content but also simplifies the process of onboarding and continuous training, thereby ensuring that the workforce is always aligned with the company’s objectives and customer expectations. This, in turn, becomes a driver for both enhanced customer relationships and improved business performance.

LMS 52

LMS Industry Benefits Compliance Training 52

Learning Pool

JUNE 26, 2020

Learning Pool, the Derry-based leading elearning solutions provider is thrilled to announce its placement on the 2020 Training Industry list for the Top 20 Training Companies for Custom Content Development. View the full 2020 list of ‘Top 20 Custom Content Development Companies’ here.

Custom eLearning Development 82

Custom eLearning Development Content Developer Industry Custom 82

Infopro Learning

APRIL 3, 2023

Social learning can increase engagement and promote knowledge sharing by enabling learners to share their experiences and knowledge. For example, a training program on customer service could use a forum where learners can share best practices and tips.

Roles 221

Roles Blended Learning Training Train 221

Hurix Digital

SEPTEMBER 30, 2019

One such avenue is learning. Mobile learning, today, is growing in the e-learning domain. Mobile learning can be defined as the use of a personal electronic device for learning across multiple contexts. m-learning, by virtue, allows for a more intimate learning experience than others.

Mobile Learning 49

Mobile Learning Code of Conduct Mobile Enterprise 49

Thinkdom

OCTOBER 16, 2023

In this blog, we’ll explore the dangers of doom scrolling and how custom e-learning solutions can help you counter them. We’ll also share some tips for designing engaging and effective e-learning experiences that can boost your employees’ morale, creativity, and resilience thereby, replacing the act of Doom Scrolling.

Custom 52

Custom Solution Help Compliance Training 52

PlayerLync

MAY 14, 2019

The wide use of mobile devices is revolutionizing businesses in many ways, from employee training to customer service. In fact, the proliferation of smart devices has triggered a learning transformation.

Mobile Learning 40

Mobile Learning Mobile Software Customer Service 40

Tesseract Learning

MAY 23, 2022

You can use microlearning as an important aspect of providing digital learning as part of blended learning. A learning platform like KREDO has the flexibility to enhance any existing course to make a user-friendly mobile learning course. This blended learning approach worked out well. Conclusion.

Blended Learning 105

Blended Learning Blended Examples Effectiveness 105

Edume

FEBRUARY 7, 2022

It’s therefore crucial that businesses adapt to these changes and adopt a mobile-learning strategy. eduMe is a mobile-based training platform for the deskless workforce, used by modern companies in more than 60 countries worldwide. What do existing customers say about eduMe? What is eduMe? Daniel L.,

Custom 52

Custom Compliance Training Metrics Lesson 52

Hurix Digital

JULY 27, 2020

With digital footprint fast-growing in every walk of life, eLearning is taking center stage in enterprise training as well as academic learning. It is no longer looked at as an alternative or a supplementary tool to support learning objectives but a go-to choice to deliver customized and pointed content modules. Content Writer.

Custom eLearning Development 52

Custom eLearning Development Content Developer Blended Learning Services 52

learnWorlds

AUGUST 2, 2023

Recent research by Deloitte indicates that client-centric companies are 60% more profitable compared to companies not focused on the customer. A client-centric philosophy manifests in several ways – starting with a deep understanding of customer needs and desires , combined with a proactive rather than reactive approach to those.

Custom 52

Custom Education Business Metrics 52

SweetRush

NOVEMBER 30, 2023

November 29, 2023 – Bridgestone Americas, a global leader in tire technology and service, and SweetRush, a leading provider of custom learning solutions, announced the launch of an award-winning, mobile-friendly, high-engagement sales training and performance program: Consumer Tire Education (CTE). San Francisco, Calif.,

Sales 82

Sales Innovation Brandon Hall Diversity Training 82

Learning Pool

JUNE 26, 2020

Learning Pool, the Derry-based leading elearning solutions provider is thrilled to announce it’s been selected as a company to watch for Custom Content Development by Training Industry. These companies assist clients all over the world with a wide range of learning needs.

Custom eLearning Development 52

Custom eLearning Development Content Developer Industry Companies 52

Learning Pool

JUNE 26, 2020

Learning Pool, the Derry-based leading elearning solutions provider is thrilled to announce its placement on the 2020 Training Industry watch list for the top training companies for custom content development. These companies assist clients all over the world with a wide range of learning needs.

Custom eLearning Development 52

Custom eLearning Development Content Developer Industry Companies 52

E-Learning Provocateur

SEPTEMBER 16, 2012

As in the first volume, my intent is to provoke deeper thinking across a range of e-learning related themes in the workplace, including: • social business. • informal learning. • mobile learning. • customer service. • microblogging. • data analysis. • smartfailing.

Augmented Reality 185

Augmented Reality Customer Service Theory Analysis 185

SHIFT eLearning

MARCH 11, 2014

There is no question about it: now is the time to embrace mobile learning. Mobile learning, or mLearning , is a rapidly growing area for training and development departments in organizations of all industries. 1) Mobile devices allow businesses to distribute learning quickly. 3) Mobile learning saves time.

Mobile Learning 110

Mobile Learning Mobile Adoption Adopt 110