Integranxt

NOVEMBER 21, 2023

In the rapidly evolving business landscape, the continuous modernization of products stands as a critical factor for sustaining competitiveness. Modernization isn’t just about keeping up with technology; it’s about reimagining products to meet the ever-changing market demands and customer expectations.

Services 52

Services Productivity Product Guide 52

Learning Pool

MAY 31, 2022

As providers of one of the most feature-rich open-source Learning Management Systems on the market, Learning Pool is thrilled to have made the 2022 list for ‘Top LMS for Product Training’ by eLearning Industry for a second year running. . You can view the complete list by eLearning Industry here. . About Learning Pool .

Compliance Training 92

Compliance Training LMS Productivity Product 92

KMI Learning

JUNE 15, 2023

In 2012, a potential new client came to our KMI Learning team looking for an effective custom LMS solution to their problem. To foster growth and provide better service, LL needed to accommodate 10,000 simultaneous users, especially during the prime tax season months of February through April. Let’s call them LL.

Compliance Training 97

Compliance Training LMS Custom Solution 97

Learning Pool

JULY 14, 2022

For its efforts in creating custom e-learning content that has compelling instructional design and gamification, Learning Pool is elated to have secured top 3 on the 2022 list for ‘Top Content Providers for Custom eLearning’ by eLearning Industry. You can view the full list by eLearning Industry here. . About Learning Pool .

Custom eLearning Development 92

Custom eLearning Development Diversity Training Providers Brandon Hall 92

Paradiso

OCTOBER 18, 2023

Nowadays, call center agents must undergo thorough training to handle tasks like sales, customer service , marketing, and support. The quality of service a business offers significantly impacts customers’ choices. It prepares staff, especially those interacting directly with customers, to excel in their roles.

Case Study 91

Case Study LMS Customer Service Training 91

Paradiso

OCTOBER 24, 2023

Agents often serve as customers’ first point of contact, making their training essential to meet customer expectations. It ensures that agents are well-prepared to deliver the service your customers expect. Effective training for call center agents is a vital investment for any call center.

Authoring Tools 91

Authoring Tools Diversity Training Compliance Training Simulations 91

Epilogue Systems

MARCH 23, 2023

Customer success (CS) is a component of the SaaS industry that is taking on more and more significance. Yet, customer success in SaaS is still a relatively young area, and entering something you don’t fully understand might be challenging. Customer success in SaaS definition What is customer success?

Custom 52

Custom Metrics Adoption Adopt 52

Degreed

APRIL 24, 2024

However, the question is problematic because it assumes that learning at work always deters productivity. But if C-suite and managers (and even employees) only think of learning time as separate from work, they miss out on other critical forms of learning. And that makes getting buy-in from everyone easier.

Metrics 52

Metrics Companies Suite Juice 52

Acorn Labs

JUNE 27, 2023

Building customer support and service capability is essential to supporting customers and products to ensure your company's success through continued customer loyalty and retention. What is customer support & service capability? Defining the need. Why does this matter? Organisational strategy.

Performance Support 52

Performance Support Services Support Custom 52

Acorn Labs

JUNE 27, 2023

Building customer support and service capability is essential to supporting customers and products to ensure your company's success through continued customer loyalty and retention. What is customer support & service capability? Defining the need. Why does this matter? Organisational strategy.

Performance Support 52

Performance Support Services Support Custom 52

LearnDash

FEBRUARY 8, 2021

However, there are some constants in the software field, such as the Microsoft Office suite of products, that may merit more in-depth training so that employees can learn about their more advanced functions. Customer service. Each organization will have its own software needs. Communication. Stress management.

Skills 267

Skills Blended Learning Training Train 267

Learning Pool

MARCH 25, 2021

With more than a billion data points under management, Learning Pool customers use Learning Locker to help them manage their learning records. Anna Lloyd, Director of Product at Learning Pool said, “We’re extremely excited to be announcing this collaboration with Sisense today. million learners around the world.

Suite 70

Suite Brandon Hall Gartner Analytics 70

Learning Pool

JULY 23, 2021

As providers of one of the most feature-rich learning suites on the market, Learning Pool, the leading e-learning solutions provider, is elated to have secured a place on the 2021 list for ‘Top Content Providers for Custom eLearning’ by eLearning Industry. . Customer retention. Customer reviews. Employee turnover.

Custom eLearning Development 98

Custom eLearning Development Compliance Training Providers Custom 98

Learning Pool

AUGUST 13, 2020

“The HT2 Labs acquisition was a real statement of ambition for us and the expanded team has worked phenomenally hard to bring together our respective product and client portfolios. Our core focus remains firmly on delivering outstanding value and service to every one of our customers as we continue to scale our business.”.

Performance Support 98

Performance Support Custom Brandon Hall Compliance Training 98

Thinkdom

OCTOBER 16, 2023

As an L&D professional, you know how important it is to keep your employees engaged, motivated, and productive. And more importantly, how does it affect our professional productivity and learning? In this blog, we’ll explore the dangers of doom scrolling and how custom e-learning solutions can help you counter them.

Custom 52

Custom Solution Help Compliance Training 52

SweetRush

NOVEMBER 30, 2023

November 29, 2023 – Bridgestone Americas, a global leader in tire technology and service, and SweetRush, a leading provider of custom learning solutions, announced the launch of an award-winning, mobile-friendly, high-engagement sales training and performance program: Consumer Tire Education (CTE). San Francisco, Calif.,

Sales 82

Sales Innovation Brandon Hall Diversity Training 82

Jigsaw Interactive

JUNE 29, 2022

Did you know that the average person spends about 13 hours a year waiting on hold to resolve a customer issue? This is more than just an annoyance and an inconvenience, it’s a big red flag about the overall state of customer service. But first, let’s consider why mediocre service is so common nowadays.

Quality 40

Quality Custom Customer Service Services 40

learnWorlds

JULY 8, 2022

Are you putting enough focus on customer satisfaction in your business? Besides, you already know this – it’s all about the customer. Customer satisfaction should be a top priority of every business because happy customers are more likely to stick around and recommend your business to others.

Custom 52

Custom Metrics Business Score 52

Talented Learning

MARCH 4, 2020

An acquisition may mean instant access to a massive new customer base or lucrative distribution channels. But here’s the rub: Although an acquisition may be good for companies and investors on both sides of the deal, it’s rarely a treat for customers of the acquired business. My View From the LMS Customer Front Lines.

Saba 98

Saba Cornerstone LMS Custom 98

Hurix Digital

FEBRUARY 1, 2024

Digital marketing is getting a new sheen with each passing day, with innovative tools that further streamline the bond between businesses and prospective customers. This platform offers many cutting-edge digital marketing tools that empower businesses to add more personalization to customer experiences across different online touchpoints.

Adobe 52

Adobe Benefits Business Compliance Training 52

KnowledgeAnywhere

JANUARY 24, 2024

Whether you're aiming to train employees, engage partners, or educate customers, an LMS serves as a comprehensive platform to facilitate learning, track progress, and evaluate the effectiveness of your training initiatives. An LMS not only delivers content but also tracks progress, assesses performance, and generates reports.

LMS 95

LMS Learning Management System VLE System 95

learnWorlds

AUGUST 2, 2023

Recent research by Deloitte indicates that client-centric companies are 60% more profitable compared to companies not focused on the customer. A client-centric philosophy manifests in several ways – starting with a deep understanding of customer needs and desires , combined with a proactive rather than reactive approach to those.

Custom 52

Custom Education Business Metrics 52

Play.ht

APRIL 15, 2024

With self-service options powered by AI, you can start a claim, update your personal details, or change your coverage on your own. This makes everything faster and more convenient, letting you take care of insurance matters whenever it suits you best. What’s more, conversational AI helps customers get answers quickly.

Conversation 40

Conversation Benefits Customer Service Virtual World 40

Kitaboo

JULY 22, 2022

In simple words, custom integration is a process of connecting two or more different software solutions to enable the movement of data from one software to the other. With custom integration businesses can connect two or more software to meet their unique business needs. Why is custom integration important?

Integrate 52

Integrate Authoring Tools Sales Custom 52

Integranxt

MARCH 6, 2024

Leading the charge are AI-as-a-Service (AIaaS) models, offering businesses flexible access to pre-built artificial intelligence solutions without costly investments in infrastructure and expertise. This vast landscape presents immense opportunities for customer service monetization through AI-powered personalization.

Strategy 52

Strategy Authoring Tools Text-to-Speech Streaming 52

Absorb LMS

NOVEMBER 30, 2018

Integrations make it easier than ever to elevate the benefits of a software suite while simultaneously cherry-picking the very best software to meet each business need. If you’re an eLearning service provider, this is a big one. If there’s one thing customers appreciate it’s a streamlined user experience. The best part?

Integrate 151

Integrate LMS Business Blended Learning 151

Learning Pool

FEBRUARY 16, 2022

Learning Pool, providers of one of the most feature-rich learning suites on the market, is thrilled to have been positioned on the 2022 list for ‘Top LMS for Employee Training ’ by eLearning Industry. . Customer support. Customer Experience. Customer reviews. Company’s customer retention. Software features.

Compliance Training 95

Compliance Training LMS Security Brandon Hall 95

BrainCert

JULY 28, 2023

For educators who want to monetize their courses on platforms like Udemy or Skillshare, payment gateways can help streamline the process while also providing detailed analytics about customers' purchasing habits. while also providing support for multiple currencies to access a larger audience.

Association Learning Management System 52

Association Learning Management System LMS Association LMS Course 52

Kapp Notes

AUGUST 16, 2010

Here are 4 software products that allow you to add an avatar to your elearning courses. The company can create the instruction for you or you can build NOAH products yourself. One of their products is Crazy Talk which is used for creating sophisticated, zany or dramatic talking characters for unique digital content.

Software 187

Software Productivity Product eLearning 187

Gyrus

AUGUST 9, 2017

Ultimately companies will purchase their products/services from the company that is to their liking, but in doing so all factors should be considered. To a prospective customer if the company has 5,000+ employees than the customer service must be wonderful? The Big Dogs! Big companies like big orders.

Corporate eLearning 147

Corporate eLearning Companies LMS Customer Service 147

Learning Pool

APRIL 13, 2022

Learning Pool is renowned for making compliance training easy and exists as the only vendor to offer a lower total cost of ownership for its products and services. Customer support. Customer experience. Customer reviews. Company’s customer retention. Software features. Software innovation. Employee turnover.

LMS 95

LMS Enterprise Compliance Training Brandon Hall 95

Learning Pool

MARCH 30, 2022

Learning Pool has been named a Leader in the Learning Experience Platform category based on receiving a high customer satisfaction score and having a large market presence. Learning Pool has also been named a High Performer in the Learning Management Systems category based on having high customer satisfaction scores.

Report 84

Report Social Networks Brandon Hall Case Study 84

Learning Pool

JULY 27, 2022

Those included in the 2022 ‘Top LMS for Microlearning’ were ranked on the following 9 criteria: customer support , customer experience, software features, software innovation, customer reviews, economic growth potential, company customer retention, employee turnover, company’s social responsibility. About Learning Pool.

LMS 92

LMS microlearning Security Compliance Training 92

Edume

FEBRUARY 7, 2022

Our platform is designed for businesses with a remote, deskless workforce that require continuous learning and ongoing skills training of all kinds (Health & Safety, customer service, compliance and onboarding), and immediate access to role-related information. What do existing customers say about eduMe? Daniel L.,

Custom 52

Custom Compliance Training Metrics Lesson 52

Learning Pool

FEBRUARY 17, 2022

Learning Pool, the pioneer behind Stream Learning Suite , the market’s most comprehensive learning suite, has retained its status as a Core Challenger, while maintaining a Lower Total Cost of Ownership than its competitors, on the 2022 Fosway 9-Grid for Learning Systems. .

Learning System 92

Learning System System Compliance Training Brandon Hall 92

Learning Pool

JUNE 30, 2022

As providers of a feature-rich and future-proofed Learning Suite, Learning Pool is thrilled to have been named on the list of ‘Top content providers to help you prove training ROI’. Customer retention. Customer reviews. Company’s economic growth potential. Company’s social responsibility. Employee turnover.

Diversity Training 87

Diversity Training ROI Providers Brandon Hall 87

Hurix Digital

DECEMBER 21, 2023

Customer Service Using natural language, voice, or chat, AI can communicate with customers and provide them with relevant information, solutions, and suggestions. Productivity Workflow automation tools can help businesses increase the output and value of the tasks and processes. Let’s dive right in!

Business 59

Business Cognitive Customer Service Social Media 59