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10 Customer Service Coaching Tools

Ed App

Working in customer service is no walk in the park. It requires constant training, which can be difficult to sustain without proper customer service coaching tools. These can all help your team master the knowledge and skills needed to handle customers effectively. Customer Service Coaching Tool #1 – EdApp.

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10 Best WordPress CRM Tools to Supercharge Your Online Business

The Be-all and End-all Guide to Creating a Supreme LearnDash LMS

“If you don’t take care of your customer, your competitor will.” – this famous saying by Bob Hooey hits right where it should. After all, customers are the most crucial part of your business. Hence, managing your customer relationships efficiently is essential for the success of your online business. Aren’t they?

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10 Knowledge Management Software

Ed App

One of its strongest features is its cloud-based SCORM LMS and authoring tool, which allows users to create, customize, and distribute high-quality courses from scratch. Knowledge Management Software #3 – Zoho Showtime. Highlights: Knowledge hub, customer help center, project chat, feed and messenger, kanban boards.

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How do you compare training management software?

Arlo Training & Events Software

When choosing the right software for your business, it’s important to compare training management software to see how the solutions stack-up in terms of price, functionality, customer ratings, reviews, and more. But in an online world that favours advertising and sponsorship, it’s often deep pockets that win out over product performance.

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13 Call Center Conferences That Will Captivate You in 2019–2020

Continu

Omnichannel support, AI, end-to-end customer experience, and other trends are changing the customer support and outbound sales landscape every day. Customer contact events let industry professionals share their knowledge, learn about new trends, and get a better handle on customer contact technology.

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The 15+7 Best Webinar Platforms: Comparison Guide for 2020

learnWorlds

Webinar Platform #8: Zoho Meeting. Despite the fact that it is one of the oldest webinar platforms around, it comes with a pack of useful features that are suitable for every business including custom-made landing pages, email notifications, and reporting capabilities. Enterprise : there is a custom price for this plan.

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Top 5 Free HR Tools for Employee Assessment

InsiderHub

Zoho People (zoho.com/people). Zoho is a big name in business operation software, selling CRM, finance, help desk solutions, and more. Overall, the company services over 12 million customers. The big advantage Zoho People has is that it integrates seamlessly with its other products. Who’s It For?

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