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Employee Buy-In for New Technology Adoption

CourseArc

Employee Buy-In for New Technology Adoption. It doesn’t matter how large or small your organization is, digital transformation projects – whether updating old technologies or adopting new ones – have a 70% chance of failure. How can organizations ensure that their digital transformation and new technology has buy-in from their teams?

Adoption 246
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How does a Digital Adoption Platform Help Customer Support?

Ontuitive

Customer service is the direct link between your business and your customers. Outstanding customer service is important because it greatly impacts a company’s reputation and customer loyalty. The past couple of years have not been easy for customer service teams.

Adoption 170
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Product Adoption vs User Adoption: Hint—they’re not the same

Ontuitive

Product Adoption vs User Adoption: Hint—they’re not the same. The terms product adoption and user adoption are often used interchangeably when discussing B2B software and SaaS solutions. Product adoption refers to customers adopting third-party software or SaaS products. Product Adoption Strategy.

Adoption 197
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Customer Retention is the New Growth: How a digital adoption platform can help

Ontuitive

Whatever the predictions indicate, however, many businesses are doubling down on their customer retention strategies to drive progress. Zeal makes increasing customer retention easier; learn how. In fact, Bain & Company reports that increasing customer retention by 5% can increase profits between 25% and 95%.

Adoption 195
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Leveraging Product Knowledge and Best Practices with AI and LLMs

Instancy

Sales teams equipped with extensive product knowledge and a repertoire of best practices stand at the forefront of this transformation, poised to harness AI and LLMs to redefine the way they engage with customers, manage data, and drive sales. Prioritize solutions that offer customization and scalability to meet your specific needs.

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Trends in Customer Training LMS: What to Expect in the Future

Paradiso

With the ever-changing business world and the challenge of losing customers, companies understand the importance of teaching customers effectively. Providing training and support to customers is crucial for long-term success. Explore the latest trends in customer training LMS to enhance your skill and knowledge.

LMS 91
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5 Types of Product Launch Videos

fewStones

If you have new products on your shelves and are unsure about the best way to promote them, you’ve come to the right solution! In this article, I’ll present some options for promoting your products through videos. Here are 5 types of product launch videos you can choose from: 1. A teaser video is the perfect choice!