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How to support and empower your customer support team

TalentLMS

Customer support teams are the unsung heroes of every business. They ensure customer satisfaction, loyalty, and retention. While job-related training is important, it’s equally vital to provide continuous support and empower these teams to thrive. But you can’t rely only on that.

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How to Develop an eLearning Program for Human Resources (HR)

learnWorlds

Human resource development is the ongoing process of training, upskilling, and reskilling employees’ skills and knowledge. Employees are not acting to their full potential if their skills are outdated or do not follow company procedures correctly. Professional development does not stop while learning and development.

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5 Ways Performance Support Can Help You Amplify Productivity

Docebo

This free report, published in partnership with The 70:20:10 Institute, uncovers how performance support brings learning and working closer together. The demand for access and support for learning in the daily flow of work has led to increased focus on mobile learning solutions and ‘microlearning’.

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Evaluating soft skills

Clark Quinn

As has become a pattern, someone recently asked me how to evaluate soft skills. And without being an expert on soft skill or evaluation, I tried to answer on principle. So here’s an extended riff on evaluating soft skills. I started with wondering what performance outcomes would you expect for soft skills.

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HOW TO USE LMS FOR PERFORMANCE SUPPORT

Origin Learning

Backing up the repertoire of skills and knowledge of your employees is just as important as creating it. Because we want them to perform better at work. He follows the steps to find what personal promotions a particular loyalty program customer is entitled to. So what do we do about it? An employee encounters a problem.

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How to Develop a Custom LMS to Improve Corporate Learning

Paradiso

In this blog post, we will delve into the issues that a customized LMS addresses, explore the latest trends in LMS development, and provide guidance on selecting the ideal software provider for your specific needs. How Does Custom LMS Development Enhance Business Performance?

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Navigating the Complexities of Compliance Training with Managed Learning Services

Infopro Learning

Expert Guidance:  Providing ongoing support and advice on best practices for compliance training. Understanding the Compliance Challenge Compliance training involves imparting knowledge and skills to employees to ensure adherence to legal regulations, industry standards, and internal policies. Cost:  What are the provider’s fees?