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How to Create a Successful Customer Service Training Program

Infopro Learning

Customer service is an age-old necessity for any business and will continue to be for the foreseeable future. A remarkable customer experience is critical to the sustained growth of any business. Delivering exceptional customer experiences ensures high customer loyalty and customer retention. Final Thoughts.

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Why is Compliance Training a Must for Finance Services?

Paradiso

However, providing dynamic compliance training for financial services can be a complex task. It’s a chance for finance companies to rethink their training strategies, which can lead to cost savings and improved customer service. What is compliance training for financial services?

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Good vs Great Customer Service

Unboxed

Good vs Great Customer Service. Good vs great customer service can make all the difference to your bottom line. Did you know that 84 percent of businesses that focus on customer service see an increase in revenue as a result? If you want to see revenue increase, start with customer service.

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Headset Hero: A Gamified eLearning Example Turned Template for Customer Service & Communication Training

dominKnow

based fast-food chain that was struggling with low customer satisfaction. The restaurant chain was known for its speed, but they were getting customer complaints about courtesy and order accuracy. Now, a template version of Headset Hero is now available for download in the dominKnow Marketplace.

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Customizable Courseware for Creating Compassionate Customer Service Courses

eLearning Brothers

For most businesses, one could argue that their mission is to serve those that patronize their products and services. If that is the case, such businesses ought to make customers and clients their top priority. If you need to teach your team the value of customer service, check out a live demo of this course and download today.

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Finance Training Programs to Improve Sales Proficiency

Infopro Learning

As customers prefer digital platforms to conduct their banking-related activities, sales employees lack the opportunity to access relevant information that surfaces during in-person communications. Sales teams working in the Finance industry must also acquire relevant skills to anticipate the ever-evolving customer and market needs.

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Closed Caption Tools

Experiencing eLearning

Rev has both AI and human transcription services. I also like it for custom learning because you can pay by the minute you need.” They have a paid subtitle service. Trint is an online transcription service that uses artificial intelligence and human transcribers to deliver captions and transcripts.

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