Remove Custom Remove e-learning vendor Remove Learning System Remove Productivity
article thumbnail

Customer Excellence Pledge

eLearning 24-7

Everyone knows that support in the learning system space as a whole is below average. Sure there are vendors who do an exceptional job, but the fact still remains that the number one reason, people leave one learning system vendor for another is support/service. What is the Customer Excellence Pledge?

Custom 89
article thumbnail

The Latest LMS Insight

eLearning 24-7

Every E-Learning vendor should want your business and treat you as they would want to be treated. Every LMS vendor should have a standard regarding response times, when they receive an inquiry via the internet. I know of one vendor who responds within 30 minutes of receiving an inquiry. E-Learning 24/7.

LMS 74
Insiders

Sign Up for our Newsletter

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

article thumbnail

Turn Training into a Profit Center – Here’s How

eLearning 24-7

We push the productivity increases, sales increases, safety issue decreases, happy employees and retention as proof that Training or L&D is successful and thus here is the proof with ROI. Heck, you could be an e-learning company who provides online learning to your customers. .

article thumbnail

History of the LMS

eLearning 24-7

CBT Prior to online learning known then as WBT, and then the latter term of e-learning (vendors today, use it to refer to content that is online), there was CBT. CBT was the “new” and exciting way to learn. I used it in 1999, to teach a 100% online journalism course in the University of Nebraska system.

article thumbnail

Product Review: Saba Social

eLearning 24-7

So, when I went and checked out Saba Social, Saba’s new social learning platform, I had very low expectations. Saba Social is a very solid product, that despite a few hiccups and “huh&# moments, achieves what it sets out to do, provide a user friendly social experience. Would you want to provide any of that to customers?

Saba 69
article thumbnail

Product Review: Mzinga OmniSocial

eLearning 24-7

I’m on my way to get a car that enables me to launch a robust social learning system. Because it offers the capability to start out using it either as the robust social learning product and ignore the LMS part (inc. But the real WOWSA is in the social learning component. I like that. Under the Hood.

Mzinga 53
article thumbnail

Reader Mail (Support, Rankings, etc.)

eLearning 24-7

1%, the pr you see, seems to indicate a massive upheaval in the M&A angle, especially in the learning system space. . Yet one of the items that is never mentioned are the customers and employees of the vendor who has been acquired. To safeguard yourself, in case the vendor is acquired, here is what you should do.

Support 49