Choosing an E-learning Vendor? Review this Checklist First

CommLab India

If you have decided to buy your e-learning course or outsource it to a customized e-learning solutions provider, the next step is to choose a reliable e-learning vendor. You have to choose carefully because there are many companies out there claiming to provide quality e-learning. The best way to do this is to focus on some key areas of e-learning development and ask the right questions from a potential e-learning vendor.

Customer Excellence Pledge

eLearning 24-7

Everyone knows that support in the learning system space as a whole is below average. Sure there are vendors who do an exceptional job, but the fact still remains that the number one reason, people leave one learning system vendor for another is support/service.

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Maximize the Expertise of Your Custom E-Learning Vendor – 4 Elements You Mustn’t Miss

CommLab India

Learn how to work with your e-learning development vendor and make the most of their expertise. eLearning Design Custom eLearning Vendor

How to Write a Winning RFP to Hire the Best E-learning Vendor

CommLab India

Have you, as a training manager or L&D professional, shortlisted e-learning vendors to develop customized learning solutions for your organization? A training manager followed certain e-learning vendor selection criteria and received the following proposals from two different e-learning vendors. The second vendor proposed simulations, videos, and a gamified assessment at a staggering cost of $250,000.

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Does Your Custom E-learning Vendor Cater to Your Product Sales Training Needs?

CommLab India

Finding an eLearning vendor who can take care of your product training needs is a task in itself, because when you begin to explore the eLearning market, you will find dozens who will claim to know just what you need, but just a handful really know what you need and how to deliver it. In this scenario, how can you identify genuine, experienced learning partners? If you already have an eLearning vendor for product sales training, does his training provide all of the above?

Working with E-Learning Vendors: The RFP

E-learning Uncovered

The RFI and RFP are the two primary tools you can use to select which vendor from a group is the best one to meet your needs. RFPs are formal documents written to vendors that specifically list what you want and help the vendor provide a specific, binding proposal. They can help you make apples-to-apples comparisons of possible vendors. Since an RFP asks for a specific, binding proposal you will want to give enough detail so the vendor can respond accurately.

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Working With E-Learning Vendors: Evaluating Responses to Your RFP

E-learning Uncovered

Now, let’s look at some tips on how to sift through all of the information you will get back from the vendors. The best time to think about how you want to evaluate vendors is when you are creating the RFP, so you don’t forget to ask the vendors for something you need. It can seem overwhelming to decide which vendor best meets your needs. This tells you which criteria is most important and can help you find the vendor that best meets needs. Vendor A.

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How Do E-learning Vendors Price Their Services

CommLab India

You have heard about e-learning and are looking to contact vendors for a quote. But before doing that, it is a good idea to understand the typical services e-learning vendors provide and how they price those services. Services provided by e-learning vendors and how they are priced. Established e-learning companies typically provide the following services: 1. E-learning design and development.

6 Questions to Ask Before Choosing an E-learning Vendor [Infographic]

CommLab India

If you have decided to outsource your e-learning courses to a custom e-learning solutions provider, the next step is to choose a reliable vendor. But the problem is choosing the right vendor as there are many companies who claim to do justice to your investment in e-learning projects. In this context, you will be greatly confused about selecting the right e-learning outsourcing vendor.

Working with E-Learning Vendors: Creating a Request for Information (RFI)

E-learning Uncovered

The selection of an e-learning vendor can seem challenging. Maybe you don’t know what vendors can provide the exact product or service you need, or it might be that you aren’t even sure WHAT you need. My next few blog posts will give some tips I have found for selecting and working with vendors. First, let’s focus on how to get the information you need from a vendor using a Request for Information (RFI).

Y R Some Vendors confused about e-learning?

eLearning 24-7

Are there vendors in the e-learning space who lack basic understanding around e-learning? Lastly, if the vendors, organizations and firms whose whole background, expertise and existence is tied to e-learning and they themselves are not fully understanding it, does this bode well for the industry as a whole? (I’ll E-Learning is E-Learning and not some magical dust. Hello, it fits under e-learning.

"Don't Touch/Wet Paint!" - "E"-Learning Vendors Try to Go "M"

mLearning Trends

A linked feature story in the update that immediately caught my eye was titled " Best Practices for Creating Mobile Learning Content " and clicking that link shuttled me over to SumTotal's corporate web site where I registered to download their latest mobile-related white paper. And I'm willing to "put up or shut up" too -- click here to see what a real white paper on mobile learning looks like!

LMS Vendors: U Can Survive – Innovate, Invigorate and Invent

eLearning 24-7

It was within these comments, that afterwords, I decided to expand a bit plus identify other areas that I see, LMS vendors must explore – which they have not yet done so, to re-energize themselves. Thus, the LMS vendors are creating a Bogeyman – their own bogeyman, and it does not have to be that way. Majority of employees access a LMS or Learning Portal out of the workplace. Far too many LMS vendors are stuck in a rut. Social Learning.

Questions to Ask Ur Prospective LMS Vendor

eLearning 24-7

If you are like the thousands of other people exploring the purchase of a learning management system, the key to success is asking the right questions. . For people who are working on certification, does your system provide e-mail reminders to end users whose certification is near expiration and thus they need to go into the system and complete it? What about e-mail reminders for the following (time frame) to renew? Go directly to the 3rd party vendor whose courses they are.

LMS vendors: R u hearing us?

eLearning 24-7

LMS Vendors. 30% vendors offer at least one type of social media – from my latest LMS directory. Dozens of LMS vendors, had typos on their web pages, zero screens of the system, links that went nowhere and two kicked up my Firewall warning of possible privacy collection and one had a Trojan Horse (I use a hardcore firewall and A/V). Over 90% of LMS vendors had their sites available only in English; so the potential customer could not view it in any other language.

The Latest LMS Insight

eLearning 24-7

Every E-Learning vendor should want your business and treat you as they would want to be treated. Every LMS vendor should have a standard regarding response times, when they receive an inquiry via the internet. I know of one vendor who responds within 30 minutes of receiving an inquiry. Oh, and for added value – ask if the person (respondee) wants to receive information initially via e-mail or via the phone. . E-Learning 24/7.

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SAAS LMSs and Vendor Client Lists Questions

eLearning 24-7

The bottom line without getting technical or overly detailed, the solution is hosted on your vendor’s servers and not hosted on your internal servers. So in the case of a LMS/LCMS, it is hosted on your vendor’s servers and can be accessed anywhere there is an internet connection and a browser (that they support), anywhere in the world. With a hosted solution, the vendor’s servers are able to tested to withstand scenarios like this. E-Learning 24/7.

Here’s How You Can Find the Right Custom E-learning Partner

CommLab India

Find out what it takes to zero-in on the right e-learning vendor, to develop your bespoke online course. eLearning Design Custom E-learning

LMS Ghost stories – The truth will scare you

eLearning 24-7

But what you rarely hear, is something I have often been hearing, which isn’t going from any spirit, rather it is coming from some LMS vendors. It is a sound so unbearable, a phrase or two so strange and misleading, you would think you were hearing it from… the salesperson’s mouth (or via e-mail). If you want to instill fear, the first thing you need to do is assess your prey, err potential customer. Some vendors will give a range, others won’t.

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LMS Nightmares

eLearning 24-7

In this scary version, the LMS vendor is holding off implementing the Tin Can API until they see how it plays out. This is the same fear mind you, of two years ago, when you asked vendors if they were going to focus on mobile learning with tablets. ” Here are some reasons I think why vendors are holding off: Time. Whether you see that as good, bad or indifferent, the reality is that you (vendor) has to listen and pay attention to what is happening in the space.

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LMS Customization

eLearning 24-7

Ask and see what can be done by the vendorCustomize it! Customization can be a big deal when it comes to your LMS/LCMS for a simple fact, many of times what you are purchasing is “off the shelf&# and comes with standard features, capabilities. Plus many vendors will include special “customized&# options for you – and then tell you what they are – during your discussions or upon your final negotiations. Hello, customization!

Video Learning Platforms

eLearning 24-7

People who bought HD-DVD players – learn that they make great flying objects out of five story buildings. 2013 - LMSs are not the only learning system in town. The new kids of the block (please no jokes here) are Video Learning Platforms. Video in e-learning means something quite different than video in its usual term. Other options – depends on the vendor. M-Learning support – all devices including iPad and other tablets.

Customer Complaints, How to Avoid the Traps

eLearning 24-7

When it comes to the e-learning market, specifically the LMS space (and you can toss in LCMS, CMS, Learning Portals as well), there are a lot of traps that customers fall into and can’t get out. Sometimes it is a result of the vendor, other times it is a failure of due diligence on the part of the soon to be customer. The vendor’s salesperson tells you want you want to hear. E-mail within 24 hours or less.

6 Things To Consider When Outsourcing Custom e-Learning

Wizcabin

One of the benefits of outsourcing your custom e-learning to online training vendors is because it’s cost-effective and can guarantee you of higher ROI. Apart from that, e-learning vendors can also offer you top-notch content at a fast turnaround time.

SAAS (Hosted) LMS and Vendor Questions

eLearning 24-7

The bottom line without getting technical or overly detailed, the solution is hosted on your vendor’s servers and not hosted on your internal servers. So in the case of a LMS/LCMS, it is hosted on your vendor’s servers and can be accessed anywhere there is an internet connection and a browser (that they support), anywhere in the world. With a hosted solution, the vendor’s servers are able to tested to withstand scenarios like this. E-Learning 24/7.

Latest Trends in E-Learning

eLearning 24-7

Twice a year I will be providing some trends that I am seeing in the e-learning market. This one trend really is an irritation to me, because the term “training” is showing up rather than “learning”, which is the standard term as it relates to online learning (see it already?). We call online learning, e-learning, not e-training, but some vendors will have you believe that “training” is the appropriate term, rather than learning.

A Look Back at E-Learning in 2012

eLearning 24-7

The year kicked off with lots of potential, lots of excitement in the air and lots of customers gearing up to purchase new systems, despite global economic woes. Mobile Learning. LMSs – Finally vendors took notice. Sadly though many still are in the dark on true mobile learning – i.e. not accessing their platform via a mobile web browser. Authoring Tools – With only a small sample of vendors that are SaaS based, pickings are slim.

What I am hearing and seeing in E-Learning

eLearning 24-7

It comes from fellow readers who send me e-mails or talk to me via social media. It comes from me talking to vendors, buyers, monitoring the industry all the while taking notes and seeing the trends/patterns appear right before my eyes. What has always amazed me are number of e-learning vendor web sites whose design looks like it came from 1995 when Netscape ruled the land. How many potential customers left without ever telling you? Upside Learning.

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LMS Vendors: U Can Survive – Innovate, Invigorate and Invent

eLearning 24-7

It was within these comments, that afterwords, I decided to expand a bit plus identify other areas that I see, LMS vendors must explore – which they have not yet done so, to re-energize themselves. Thus, the LMS vendors are creating a Bogeyman – their own bogeyman, and it does not have to be that way. Majority of employees access a LMS or Learning Portal out of the workplace. Far too many LMS vendors are stuck in a rut. Social Learning.

Latest LMS Directory Plus August rankings for LMSs in EE space

eLearning 24-7

422 vendors. Identification of mobile learning, if yes – details on devices (when applicable). Re-sellers of systems, this is becoming quite popular and often times the potential customer has no idea. Consulting firms that build custom LMSs – not a fan of these guys, mainly because you never know what you end up with, especially on end of the day costs vs. estimates. Why has total vendors dropped? E-Learning 24/7.

New E-Learning Rankings: Authoring Tools

eLearning 24-7

best products that work under water (summer time) and from the e-learning prospective – the best authoring tools. Vendors can move up, down or out of the rankings – after all it is on-going. I’m not a lead gen for the vendors listed – rather the goal is to provide you with vendors that meet numerous criteria including UI, features, support/service, mobile, feedback from current and past clients and future game plans. E-Learning 24/7.

Top 10 LMSs for 2013

eLearning 24-7

Back again to bring this first in a series of rankings for the top ten learning management systems for 2013. Vendors can move up, down or out of the rankings – after all it is on-going. I’m not a lead gen for the vendors listed – rather the goal is to provide you with vendors that meet numerous criteria including UI, features, support/service, mobile, feedback from current and past clients and future game plans. Support of the iPad, thus mobile learning.

Gamification in E-Learning – Are you really learning?

eLearning 24-7

You also have probably read (not sure if you received any points) that gamification is the next big thing in e-learning. . Some people define gamification in the e-learning space as games themselves – sim games for tests, or games for learning. Because what they are not saying is that gamification in e-learning will be billions of dollars by 2020. Incentive Points = Learning. E-Learning 24/7. I’m an addict.

E-Learning: Did you know.

eLearning 24-7

I love going to LMS sites and seeing a list of clients that the vendor lists. Especially the LMS vendors who also create custom content/development. That some vendors who provide a list of clients may not be clients of their LMS, rather they are current or past clients of custom course development. Yep, you read that right, and best or worst of all, they (vendor) never tells you, unless you inquiry. For the vendor to achieve success in the demo.

How to Buy a LMS

eLearning 24-7

LMS – Learning Management System – most commonly sought out by folks. LCMS – Learning Content Management System – going the way of the dodo bird. M-Learning- Mobile Learning. E-Learning – Online Learning. Many people confuse the term thinking it means electronic learning and thus will boost that they were doing e-learning 20 years ago or even longer. LRS – Learning Record Stores.

Best of the Best – Extended Enterprise or multi-tenant LMSs

eLearning 24-7

Just because a system lists itself as an extended enterprise does not mean it comes with multiple domains (which with some vendors includes customized) nor with multiple portals or my preferable term – “multi-tenant” You may see an “extended enterprise” which not only refers to the company’s employees, but also their customers and channel partners. B2C – Business to Customer. E-commerce included. E-Learning 24/7.

When your LMS BFF is no longer

eLearning 24-7

Capterra’s LMS study, found 26% of folks were unhappy with their LMS (based on a survey of over 100 LMS customers). The big elephant in the room that we hear so many times and vendors love to pitch (to get you to their system), but rarely the vendors themselves will admit to – many have only themselves to blame. Sometimes, it is the client’s fault and sometimes it is the vendor’s fault. Did the vendor ask? Vendor.

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