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Custom eLearning Solutions for a Post Covid19 Workforce

Infopro Learning

Digital fluency, security, and soft skills are high in demand. Forward-thinking organizations are now developing new custom eLearning solutions that build business resilience in preparation for the post Covid19 workforce. Organizations need new eLearning strategies that support their company’s business goals.

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Team Performance Consulting for Increased Productivity

Infopro Learning

Today organizations are rapidly transforming their everyday business practices to improve efficiency and better meet changing customer needs. However, these rapid transformations can disrupt employee performance. There is often resistance to change, and many employees need new skill sets to be successful in their changing roles.

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How to support and empower your customer support team

TalentLMS

Customer support teams are the unsung heroes of every business. They ensure customer satisfaction, loyalty, and retention. While job-related training is important, it’s equally vital to provide continuous support and empower these teams to thrive. But you can’t rely only on that.

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Changing the Selling Behavior of Your Customer Success Team?

Infopro Learning

If you’ve ever interacted with a customer success team , you know just how crucial they are in ensuring your satisfaction and loyalty. Yes, you heard that right – we’re about to dive into the exciting realm of transforming the selling behavior of your customer success team.

Behavior 221
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The Key Components of an Effective Sales Training Program

Infopro Learning

The challenges they face are significant, and providing support is essential for their triumph. An effective sales training program is not just a checkbox in the L&D leaders manual; it is the lifeblood that nurtures a high-performing sales team. That’s where an effective sales training program becomes indispensable.

Sales 221
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Insights in a Nutshell: Developing Highly Effective Customer Service Training Programs

Infopro Learning

Today on 90% of consumers consider customer service to be a factor they consider before deciding whether to do business with a company (1). This is one of the many reasons industry leaders are doing all that they can to strengthen the skills of their customer service teams. Phase 1 Identifying Customer Service Challenges.

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The Power of Customized Training: Managed Learning Services Solutions for Addressing Specific Business Challenges in a Shifting Economy

Infopro Learning

One of the most critical aspects of this adaptation is ensuring that employees have the skills and knowledge needed to succeed in the changing landscape. However, the one-size-fits-all approach to training is no longer effective, businesses require customized training solutions that address their specific challenges.

Services 221