Infopro Learning

FEBRUARY 7, 2024

Ongoing efforts to continually upgrade the skills of your workforce and implement effective learning and development strategies remain paramount for the success of any organization in 2024. Enhancing Scalability with External Resources – Internal training departments require a diverse skill set, but training needs vary.

Services 221

Services Diversity Training Compliance Training Roles 221

Infopro Learning

OCTOBER 18, 2023

If you’ve ever interacted with a customer success team , you know just how crucial they are in ensuring your satisfaction and loyalty. Yes, you heard that right – we’re about to dive into the exciting realm of transforming the selling behavior of your customer success team.

Behavior 221

Behavior Metrics Teams Custom 221

Infopro Learning

AUGUST 23, 2021

As organizations face this disruption, online learning has become the most effective approach to empower the remote workforce. Training can successfully help remote teams in mastering new skills and boosting workforce productivity. Today, soft skills are equally important as hard skills. Adaptive Learning.

Custom eLearning Development 419

Custom eLearning Development Trends Custom eLearning Strategy 419

Infopro Learning

JULY 12, 2021

These programs are no longer effective as a large portion of the current workforce is working from home. L&D leaders are now working on developing digital learning solutions that will help employees learn the new skills they need for success. These can be difficult skills to learn without working in teams or groups.

Custom eLearning Development 419

Custom eLearning Development Blended Learning Compliance Training Custom 419

Infopro Learning

DECEMBER 23, 2020

Today on 90% of consumers consider customer service to be a factor they consider before deciding whether to do business with a company (1). This is one of the many reasons industry leaders are doing all that they can to strengthen the skills of their customer service teams. Phase 1 Identifying Customer Service Challenges.

Customer Service 251

Customer Service Services Blended Learning Custom 251

Infopro Learning

DECEMBER 4, 2023

The most significant challenges faced are the limited availability of skilled talent and the rising expense of hiring and retaining employees. As a result, companies in the L&D sector are moving away from traditional outsourcing models and towards more effective strategies, such as agile team augmentation or staff augmentation.

Agile 221

Agile Teams Services Productivity 221

Infopro Learning

JULY 26, 2023

According to a study by Salesforce, 90% of sales reps on high-performing teams have leaders who encourage them to prioritize building long-term customer relationships rather than focusing solely on short-term wins. Each stage may require specific skills and techniques that align with your sales methodology.

Sales 221

Sales Productivity Product Simulations 221

Infopro Learning

JANUARY 21, 2021

Today businesses that provide quality customer experiences can set themselves apart from competitors and gain a more extensive base of loyal customers. This has led many organizations to look for ways to improve customer experiences. The 3rd step is the careful implementation of the product training program.

Knowledge 380

Knowledge Productivity Product Blended Learning 380

Infopro Learning

JANUARY 11, 2022

A product’s quality combined with its usability significantly impacts customer satisfaction. Product knowledge training facilitates the ease-of-use aspect. This article will unpack what product knowledge training is, why it is important, and how to implement it. What is product knowledge training? Let’s begin.

Knowledge 221

Knowledge Productivity Product Training 221

Infopro Learning

DECEMBER 28, 2023

An effective sales training program is not just a checkbox in the L&D leaders manual; it is the lifeblood that nurtures a high-performing sales team. In this blog, we will dissect the core elements that compose an effective sales training program. That’s where an effective sales training program becomes indispensable.

Sales 221

Sales Program Effectiveness Diversity Training 221

Infopro Learning

FEBRUARY 5, 2020

Product knowledge training is one of the most valuable learning opportunities you can give your sales representatives. An effective product knowledge training program can equip your sales team with essential skills, improve your organization’s reputation, boost customer satisfaction and increase sales.

Knowledge 305

Knowledge Productivity Product Games 305

Dynamic Pixel

APRIL 5, 2024

Soft skills training modules are often overlooked in the workplace, but its impact on employee morale and productivity cannot be understated. What are Soft Skills? One of the key aspects of soft skills is their ability to facilitate positive interactions and relationships between individuals in the workplace.

Skills 52

Skills Productivity Product Training 52

Lambda Solutions

JUNE 8, 2023

In today's competitive business landscape, customer training has emerged as a strategic tool to drive growth and elevate customer satisfaction. By equipping your customers with the knowledge and skills to effectively use your products or services, you not only empower them but also lay the foundation for long-term success.

Custom 130

Custom Training Train Emergent 130

Paradiso

MARCH 7, 2024

With the ever-changing business world and the challenge of losing customers, companies understand the importance of teaching customers effectively. Providing training and support to customers is crucial for long-term success. Explore the latest trends in customer training LMS to enhance your skill and knowledge.

LMS 91

LMS Trends Custom Metrics 91

Tesseract Learning

MARCH 11, 2022

Summary: Custom eLearning courses are designed to address the specific needs of your learners and the business needs of your organization. This article showcases 3 effective examples of custom eLearning training. Effective Custom eLearning Examples. Custom eLearning solutions help boost learner performance.

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Custom eLearning Development Compliance Training Examples Custom 98

BrainCert

SEPTEMBER 9, 2022

Product adoption is the process where the customer finds out about your product and goes through a process to become aware of your product and become a regular user after finding the value in your product. To achieve those benefits, they need to learn how to engage with the product to get the benefits.

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Adoption Adopt Productivity Product 98

Paradiso Solutions

JULY 11, 2021

What is Product Knowledge Training? Product training is a learning program where all your employees fully understand and improve their skills to communicate with customers about the organization’s products or services. Why Is Product Knowledge Important?

Productivity 98

Productivity Product Custom Virtual Classroom 98

Paradiso

JANUARY 24, 2024

Customer training is a critical aspect of ensuring the success of your products or services. This guide is designed to provide you with a comprehensive understanding of customer training , its importance, and how to implement effective strategies. What is Customer Training?

Compliance Training 91

Compliance Training Custom Guide Authoring Tools 91

Think Orion

JANUARY 2, 2024

Modern-day education isn’t possible without Edtech products. EdTech products facilitate personalized learning, accessibility, and remote education. Now the question is, how to sell edtech products to parents? Here are 8 effective strategies to sell Edtech products to parents: 1.

Productivity 52

Productivity Product Strategy Case Study 52

CommLab India

MARCH 8, 2024

E ffective product training is essential for the success of both the marketing and sales teams. Without a thorough understanding of the product or service they're promoting, these teams are unable to effectively communicate their value proposition to the target market.

Productivity 57

Productivity Product Trends Training 57

TOPYX LMS

FEBRUARY 13, 2020

Employee productivity is important across all industries, especially retail. Retail companies rely on the performance of their staff to generate sales and attract and retain customers. Without a productive workforce, a retail organization can’t survive. For example, most retail workers need targeted sales training.

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Platform Productivity Product Customer Service 207

IT Training Department Blog

MARCH 12, 2024

That leads us to this question that every employee in every organization should ask themselves: How can organizations effectively develop their workforce’s technology competencies to drive innovation and competitiveness in the market? These tips are a good framework for developing employee’s technical skills correctly.

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Social Networks Simulations Skills Technology 97

LearnDash

FEBRUARY 8, 2021

What skills should you include? And to meet this growing need, online educators should think about what skills might need the most support as businesses make remote work a key part of their office culture moving forward. It takes organization, thoroughness, and strong people skills to guide a team from start to finish.

Skills 267

Skills Blended Learning Training Train 267

eLearningMind

JANUARY 13, 2024

In today’s ever-evolving corporate landscape, the spotlight is on effective leadership as organizations prepare to pass the torch to the next generation of leaders. With baby boomers retiring at a staggering rate, the responsibility of effective leadership falls on Gen Xers and millennials.

Leadership 100

Leadership Organization Effectiveness Blended Learning 100

Appsembler

FEBRUARY 9, 2024

The ability to effectively convey the intricacies of your products or services is not just an advantage but a necessity. Many businesses recognize the need for a robust product knowledge training program but often find themselves at a crossroads, trying to figure out how to develop and implement such a strategy effectively.

Knowledge 52

Knowledge Productivity Product Program 52

Hurix Digital

APRIL 22, 2024

In today’s rapidly changing global economy, the persistent gap between the skills demanded by companies and the ones possessed by the current workforce has emerged as a critical challenge. To boost economic growth, enhance productivity, and ensure social equity, addressing the skills gap is paramount.

Skills 45

Skills Program Diversity Training Develop 45

Paradiso

SEPTEMBER 13, 2023

This growth can be attributed to the rising demand for instant access to knowledge and the effectiveness of employee training, which is prompting both small and large businesses to embrace learning management systems. How Does Custom LMS Development Enhance Business Performance?

Association Learning Management System 91

Association Learning Management System LMS Diversity Training Compliance Training 91

TalentLMS

MAY 11, 2023

For instance, some of your team members may have just completed their onboarding training and are now getting familiar with the company’s product, tools, and processes. Meanwhile, others are already experienced in reaching out to customers and feel more confident with their quotas.

Skills 98

Skills Authoring Tools Metrics Tips 98

TalentLMS

APRIL 12, 2023

Product knowledge training has the power to boost your team’s performance and your company’s revenue. Many companies offer sales product training during onboarding. But it can be difficult for people to absorb all the information in such a short time—especially when they’re still new to the product.

Productivity 92

Productivity Product Knowledge Sales 92

Kitaboo

MARCH 25, 2024

This is where custom eLearning training solutions come in. Let us explore these employee training tools in-depth to understand their key features, the challenges they address, and the benefits they offer for effective and efficient corporate learning. What Are Custom eLearning Training Solutions? Table of Contents: I.

Diversity Training 52

Diversity Training Custom eLearning Development Blended Learning Solution 52

Appsembler

OCTOBER 30, 2023

With this guide on increasing product adoption, you will learn what strategies, best practices, and tools you’re currently missing out on that could make a big difference. As a result, many organizations ultimately drop the ball and lose out on potential new customers and increase sales with existing customers.

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Adoption Adopt Productivity Product 105

IT Training Department Blog

MAY 11, 2023

A variety of skills are needed for every job, there’s no doubt about that. Some skills translate well from company to company whereas others, not so much. But you also can’t deny the importance of interpersonal skills, emotional intelligence, and other soft skills.

Skills 83

Skills Blended Learning Custom eLearning Development Training 83

eLearning Brothers

JANUARY 5, 2018

Chris Willis, Product Manager for Customizable Courseware, wrote a great article for D2L on developing soft skills for customer service. ” In the article, Chris talks about how customer service reps can use these 5 important soft skills to provide better customer service: Communicating effectively. .”

Customer Service 107

Customer Service Services Skills Custom 107

Avilar

FEBRUARY 6, 2024

Can employee skills assessments really help avoid a mis-hire? That means identifying someone who has the skills to do the work, the aptitude to continue to learn and grow, and values that align with your company’s mission and culture. What is a Skills Assessment? Who Is a Bad Employee? There are costs, too, for the individual.

Assessment 81

Assessment Skills Help Diversity Training 81

IT Training Department Blog

NOVEMBER 9, 2023

But the assumption should never be that employees come with all the technical skills they need no matter if they’re 18 or 45. The demand for individuals with strong digital skills will continue to grow and there is a digital skills shortage. What Is the Digital Skills Gap?

Digital 107

Digital Skills Blended Learning Custom eLearning Development 107

Disprz

JUNE 22, 2021

The rise of online shopping has increased the importance of providing the customer with a holistic shopping experience. 86% of Buyers Will Pay More for Great Customer Experience ( source ). They also need to possess certain qualities like leadership capabilities and organizational skills, among other things.

Skills 75

Skills Multitasking Management Effectiveness 75

MobileTrain

MARCH 31, 2024

From streamlining operations to maximising productivity, organizations constantly seek ways to optimise their processes. However, one often overlooked aspect of efficiency is its impact on customer satisfaction. The Intersection of Informed Teams and Customer Satisfaction Efficiency and customer satisfaction are intrinsically linked.

Case Study 52

Case Study Custom Internationalization Compliance Training 52