Remove Custom Remove eLearning Strategy Remove Knowledge Base Remove Services
article thumbnail

8 Overlooked Mobile Learning Benefits For Customer Service Online Training

Litmos

Is mobile learning a viable addition for your customer service online training course? 8 Mobile Learning Benefits For Customer Service Online Training You Might Ignore. However, there is a variety of service roles that require remote access to online training materials. Builds Service Skills On The Spot.

article thumbnail

7 Benefits of Building a Customer Education Program [Guide]

learnWorlds

When it comes to attracting and retaining customers, customer education offers the best solution. With a solid customer education program in place and the effective practice of educational marketing , a business can easily stand out from the competition and build a loyal customer base that keeps on growing and growing.

Insiders

Sign Up for our Newsletter

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

article thumbnail

Buy, Build, or Blend? Use Cases for Off-the-Shelf and Custom eLearning

SweetRush

In our article Comparing Off-the-Shelf vs. Custom eLearning Solutions: Which Is Best? , we took an honest look at the benefits and potential pitfalls of buying a ready-made eLearning solution versus building something from scratch with a custom eLearning solution provider. What is custom learning?

article thumbnail

How to Efficiently Reduce Company Help Desk Calls With Training To Streamline Operations and Reduce The Number Of Employees

IT Training Department Blog

Then the seemingly endless stream of phone calls and chat messages can easily overwhelm staff leading to decreased efficiency and customer satisfaction. In an ideal world, self-service options like knowledge bases and searchable help would be enough to address most issues. Reduced workload for the help desk staff.

article thumbnail

Could Simulations Help You Capture the Holy Grail of eLearning?

eLearningMind

The perfect combination of learning, application and performance: It’s what every eLearning professional wants learners to get out of a program. It’s the Holy Grail of eLearning, proving that the delivery and material get results. Instead, utilizing simulation-based eLearning could help get you there.

article thumbnail

Addressing On-Demand Learning and Performance Needs #LCBQ | Social.

Dashe & Thomson

As VP, Instructional Design Services for Dashe & Thomson, Inc. Most recently, Ive been working on training programs for the propane industry. I see myself as a translator, taking complex ideas and systems and making them easy for a learner to understand. Ive been looking for some ammo t. Jim: Glad you found the post helpful, Jeff!

article thumbnail

Building a Stronger Team: Collaborative Learning Activities & Strategies

learnWorlds

This is particularly beneficial for anyone doing a people-oriented job, like customer support, sales, medical professionals , HR, and employees in managerial or supervising positions. So let us give you some more concrete examples of how you can integrate collaborative learning into your corporate training strategy. You get the idea!