Improve Customer Success Training with Custom Elearning

Learnkit

In the SaaS industry, Customer Success has gone from being another Silicon Valley buzzword, to a weapon of choice for companies looking to increase their customer satisfaction. Here are 3 ways, Custom Elearning can Improve Customer Success Training: 1.

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The Importance of Listening to Your Customers (+How It Will Benefit Your Business)

Docebo

So, what about what our peers, managers, and customers have to say? In business, listening is one of the most important skills that you can have , especially if you take care of a team or have a customer-facing role. Why you Should Listen to Your Customers.

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Starting a Customer Education Program: What You Should Know

Talented Learning

Today we feature a post by Adam Avramescu , Head of Customer Education & Training at Checkr and Co-Founder of the CELab blog/podcast. He also authored the new book, Customer Education: Why Smart Companies Profit by Making Customers Smarter. Product adoption rates?

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3 ways Custom Elearning can Improve Retail Sales Training

Learnkit

Their sales skills are built around a deep knowledge of product and service offerings. It’s this understanding that transforms retail sales roles from simply selling products, to providing transformational customer experiences.

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Agile Microlearning Explained

transformations lead to new solutions, advanced ideas, and increased productivity and profit. 12 THE COGNITIVE SCIENCE BEHIND OTTOLEARN OTTOLEARN COPYRIGHT © 2018 NEOVATION CORPORATION THE INTERLEAVED LEARNING EFFECT Traditional eLearning delivers content in a “blocking” fashion: a.

3 Digital Product Training Strategies to Improve Sales

KnowledgeAnywhere

The modern consumer can find most or all of the information they need to buy a product online. When someone engages a salesperson, it is not usually to discuss high-level product information. 3 Digital Product Training Strategies to Improve Sales.

Webinar: “Yes, And:” An Improviser’s View on Custom eLearning

eLearning Brothers

We had a hilarious and informative webinar this week with Ivan Bigney from our Custom Solutions team. In addition to being a top-notch Custom Solutions Consultant, Ivan is a regular in the local improvisational comedy scene. eLearning Brothers Custom Solutions team does just that.

3 Strategies for Infusing Cultural Authenticity in Your eLearning Experience

eLearning Brothers

As more companies expand their eLearning programs on a multinational scale, instructional designers are more frequently finding themselves in positions of having to design for learners with backgrounds and cultures very different from their own. Custom Solutions.

Articulate Implements Subscription Pricing for Their Products

LearnDash

They have made some big changes in their products by introducing the new Articulate 360. Their company’s entire branding strategy is now built behind this one umbrella offering. But they have added a new solution to the product-line, called Rise.

7 Warning Signs It’s Time To Change Your Corporate Learning Strategy

Your Training Edge

Today, only a proactive and diligent worker can maintain the highest level of productivity in the long run. The strategy is not only a basic precondition of success in business but also one of the rare surefire ways to retain reliable workers.

8 Tips To Collect Customer Feedback And Improve Your LMS Marketing Strategy

eLearning Industry

Are customers satisfied with your LMS product? In this article, I’ll share 8 tips to gather customer feedback and improve your LMS marketing strategy. This post was first published on eLearning Industry. eLearning Market eLearning Marketing LMS Customer Experience LMS VendorsDo they remain loyal to your brand and increase your word-of-mouth referrals?

Customer Education: How Smart Technology Companies Lock-In Value

Talented Learning

How Well Do You Know Your Customers? In this era of data-driven marketing, successful businesses have learned that the more you know about your customers, the more your company is bound to grow. How Well Do Your Customers Know You ? What about the customer side of this coin?

LMS: Strategy or Tool?

Upside Learning

LMS is a fairly common and used (or over-used) phrase in eLearning parlance and means, primarily a software system that allows customers to do a few or many things when it comes to adopting eLearning as a part of the overall Learning strategy.

Training Video Production, Humanized

Unboxed

Today, as the Director of Content Strategy at Unboxed, I’ve had the honor of being part of a team that’s produced hundreds of microlearning videos for our clients. However, over the years I’ve observed how corporate training video production intimidates most people in the market for it.

5 Online Engagement Strategies

Your Training Edge

This is important, since businesses having engaged workforce reach their corporate objectives very fast, face lower customer attrition rates, experience higher stock prices and elevated performance to achieve higher productivity per employee.

11 Custom Learning Trends in 2018

Enyota Learning

eLearning has gradually evolved to a large-scale industry over the last few years. are expected to continue evolving eLearning experiences for learners in 2018. In this blog, we will talk about the top custom learning trends to look out for in 2018.

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4 Key Benefits of Custom eLearning Solutions

Obsidian Learning

So what does my laundry have to do with custom eLearning? Why get a custom shirt? And these are the big questions when it comes to deciding whether to go the custom vs. off-the-shelf route in Learning and Development. Custom eLearning solutions allow you to: 1.

10 Reasons to Invest in Custom Scenario-based eLearning

Hurix Digital

Critical thinking, problem-solving, and decision making are the most sought-after skills, which will help the employees become more competitive and productive at their workplace.Now, the question is how to adapt and develop these competencies in today’s workforce?

How To Create Engaging e-Learning: 10 Highly Effective Strategies For e-Learning Professionals

Docebo

Whether we’re focusing on partners , customers , or employees , engaging our learners is the ultimate goal, simply because the learning process becomes so much more difficult if the audience isn’t engaged in it. Spurring engagement is the age-old battle in learning and development.

Big Brained: Smart Ways to Look at eLearning Development

eLearning Brothers

Stuck in an eLearning development rut? We’re excited to bring you two guest presenters who use their unique backgrounds and skills to help people get better eLearning content—Carmen Simon and Ivan Bigney. Yes, And:” An Improviser’s View on Custom eLearning.

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The Link Between BYOD and Increased Productivity

TOPYX LMS

Accessing mission critical information, including eLearning and other online learning resources, with an employee’s own device whenever and wherever they may be reduces a barrier that limits adoption and engagement. Dell Study Shows Link Between BYOD and Increased Productivity.

Leveraging the Capabilities of AGILE Instructional Design Strategies

eLearning Brothers

Although AGILE strategies traditionally have their roots in these areas, they are also increasingly being used and adapted by many other learning and development fields as well. Custom Solutions. eLearning Featured Instructional Design Resources Resources agile

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Customize Your Classroom with Blended Learning

CourseArc

Personalized learning allows both a teacher and a student to customize the learning experience, and innovative education technology can be used to create these individualized learning opportunities. This strategy encourages more individualized learning opportunities at different levels.

Creating Great Custom eLearning Courses Using Varied Interactivities

Adobe Captivate

In previous blogs, we have discussed how storytelling, scenarios, gamification , evidence-based methods, Q&A are effective strategies to engage the learners. The standard eLearning courses are no longer appealing to the learners as they don’t engage them enough. Banking Products.

Does Your Custom E-learning Vendor Cater to Your Product Sales Training Needs?

CommLab India

Finding an eLearning vendor who can take care of your product training needs is a task in itself, because when you begin to explore the eLearning market, you will find dozens who will claim to know just what you need, but just a handful really know what you need and how to deliver it.

Is Building eLearning Internally the Right Strategy?

ThinkingKap Solutions

As you’re probably aware, all the cool kids are using eLearning for their training needs these days. While ILT is still viable for certain situations (and will be for the foreseeable future), eLearning has too many benefits to be ignored. How much eLearning will be needed?

Podcast 15: Tying Training to Customer Success – With Barry Kelly of Thought Industries

Talented Learning

EPISODE 15 – TOPIC SUMMARY AND GUEST: I’m excited for today’s discussion because it focuses on one of my favorite topics – customer learning strategies and technologies. Customer training directly influences product adoption and ultimately, customer success.

7 Best Practices for Effective Custom eLearning Content Development

Obsidian Learning

In this post we’ll let you in on what we’ve discovered to be some best practices in navigating your way through custom eLearning content development. Create a Design Document for your Custom eLearning. Click here to see a sample custom eLearning design document.

Experimentation as Strategy

CommPartners

By Mary Byers, CAE, CSP According to Forbes contributor Mike Maddock, “In order to make a product or service everything it can be, it needs to be repeatedly soft launched with both internal stakeholders and external customers. This means literally sending the idea—be it a product or a service—into a limited part of the marketplace […]. Blog association e-learning elearning momentum productivity strategy

The Client’s Critical Role in Custom Elearning Development

The Learning Dispatch

Recently I was asked about common issues for our clients to be aware of when contracting for custom elearning. Three Stages All Custom Elearning Projects Go Through. At its most basic level, creating custom elearning involves three stages: 1. Production.

CRM-LMS Integration: A Smarter Choice for Customer Education

Talented Learning

Over the past decade, businesses large and small have widely embraced customer relationship management systems (CRM) , thanks largely to the remarkable rise of the world’s most popular cloud-based CRM, Salesforce.com. Customer Education: Where’s the Value?

Uniquely Yours: eFrontPro Customization Options

eFront

Whether it’s a new home, a new laptop, or a new Talent Development portal, it’s only human to want to make it yours with your own customizations. to customers that need to go beyond what’s already available in the platform for everybody. Basic customization options in eFrontPro.

eLearning Brothers Provides Customizable eLearning Courses for Bridge

eLearning Brothers

We’ve often been asked in our custom development adventures if there were some sort of off-the-shelf product that we offered for common training topics. Try a new strategy or two, and bam! Company Custom Solutions eLearning News Products/Services

The Four Pillars of An Effective Product Training Program

KnowledgeAnywhere

Product training is an important part of an organization’s success. Without value-adding product training, a marketing team cannot reach the right market, and a sales teams will fail to answer the critical questions customers are looking for.

People, Process and Product. P3 in eLearning

TalentLMS

Are you looking into enterprise level eLearning solutions? Are you trying to find an eLearning consultant who would help develop learning and knowledge management solutions for your organization? Remember, eLearning is all about people, process and product management.

Readymade Course or Custom eLearning Development – When to Choose What?

Enyota Learning

eLearning content comes in different sizes and formats with endless combinations to suit the different needs of different organizations across diverse industries. When you are looking to implement an eLearning strategy in your organization, you will inevitably face the decision of either choosing a bunch of readymade courses or developing a custom eLearning program. The post Readymade Course or Custom eLearning Development – When to Choose What?

5 Things to Consider Before Implementing Customer Training

TalentLMS

Whether your company sells software applications or water pumps, a formal customer training program helps you reach all customers with the specific learning they need to successfully use your products. Who is your customer training intended for?