The Importance of Listening to Your Customers (+How It Will Benefit Your Business)

Docebo

So, what about what our peers, managers, and customers have to say? In business, listening is one of the most important skills that you can have , especially if you take care of a team or have a customer-facing role. Why you Should Listen to Your Customers.

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LMS: External Customer Service

Your Training Edge

A Learning Management System can be a valuable tool for not only your internal customers, but also your external customers. Do you have clients or customers who purchase your products or services, such as machines, software, or business processes?

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Why Product Managers Should Include Training in Their Launch Plan

Bottom-Line Performance

And then there’s the really bad surprise when you’re a product manager and you find out your company’s sales reps are misrepresenting the product you so carefully developed! So how do you avoid bad surprises when you’re planning your next product launch?

9 Elearning Authoring Tools: Comparison and Review

Elucidat

In this article, Steve Penfold reviews nine leading elearning authoring tools. Which is the best authoring tool for you? The best authoring tool for you will depend on a range of factors, including: How much technical expertise you have. Quality of elearning output.

Agile Microlearning Explained

transformations lead to new solutions, advanced ideas, and increased productivity and profit. 12 THE COGNITIVE SCIENCE BEHIND OTTOLEARN OTTOLEARN COPYRIGHT © 2018 NEOVATION CORPORATION THE INTERLEAVED LEARNING EFFECT Traditional eLearning delivers content in a “blocking” fashion: a.

Improve Customer Success Training with Custom Elearning

Learnkit

In the SaaS industry, Customer Success has gone from being another Silicon Valley buzzword, to a weapon of choice for companies looking to increase their customer satisfaction. Here are 3 ways, Custom Elearning can Improve Customer Success Training: 1.

How to Integrate Product Knowledge Into Your Launch Curriculum

Bottom-Line Performance

Your company’s new product is about to launch and it’s time for the launch event. Reps are flown in from all over the country, or the world, to learn about the new product they will be selling. Our Product launch framework. Turn Product Knowledge Into Pre-work.

Cheers to 2018’s Top 20 Authoring Tools Companies

eLearning Brothers

Training Industry recently released the seventh annual list of the Top 20 Authoring Tools Companies and we were proud to see many of our awesome partners named! Breadth and quality of authoring tool features and capabilities.

Empower your company trainings with Custom LMS by Paradiso Solutions

Paradiso

Most learning management systems can offer custom LMS solutions that could include features like changing the logo or the colors of your LMS. Those options are fine if you are thinking on a Facebook profile or even a video conferencing tool. Why you need a Custom LMS solution?

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Ten Steps to a Successful Product Launch Training Implementation

Bottom-Line Performance

We often support clients with complex products to bring to market. The training that supports these product launches is always a multi-faceted collection of learning solutions that must meet the needs of several different learner groups.

Custom eLearning as a Marketing Tool

eLearning Company

A tool, an idea, an approach that will make their product stand out from the rest and ultimately result in more sales and better business outcomes. … Continue reading "Custom eLearning as a Marketing Tool". eLearning Benefits

Maximize Your Learning Platform’s Potential With These Integrations

Docebo

In addition, you have the potential to sell and manage customer training all within your CRM system. When it comes to customer training and partner training , you don’t want anything to inhibit your learners from accessing information, especially something as simple as payment.

Articulate Implements Subscription Pricing for Their Products

LearnDash

They have made some big changes in their products by introducing the new Articulate 360. First, let me clarify: Storyline still looks to be their flagship product, going under the moniker “Storyline 360” It looks to have been updated with some new features as well.

Customize Your Classroom with Blended Learning

CourseArc

Personalized learning allows both a teacher and a student to customize the learning experience, and innovative education technology can be used to create these individualized learning opportunities. Teachers must also be given the tools to succeed in a blended learning classroom.

Product Review: EasyGenerator Rapid Content Authoring Tool

eLearning 24-7

EasyGenerator is a SaaS based content authoring tool that is like a piece of fine sculpture, with some cracks, but beauty that is hidden within. Extremely feature rich – can compete with Captivate and other authoring tools. Built in question pool, assessment tool and survey tool.

Improving Productivity with Integrations

Coassemble

According to Gallup , teams with higher employee engagement rates are 21% more productive. Shopify enables you to set up an eCommerce store for customers to purchase your online course. Your organization may want to provide training to customers on their product offerings.

Custom eLearning Trends To Increase Learner’s Engagement

Wizcabin

However, they must always shift and focus their learning on custom eLearning trends in order to remain unique and relevant in L&D. With eLearning, organizations can deliver different types of training to employees, depending on their learning requirements. In this article, we’ll be exploring 6 custom eLearning trends that increase employee engagement. One of the custom eLearning trends that increase employee engagement is micro-videos.

Customer Education: How Smart Technology Companies Lock-In Value

Talented Learning

How Well Do You Know Your Customers? In this era of data-driven marketing, successful businesses have learned that the more you know about your customers, the more your company is bound to grow. How Well Do Your Customers Know You ? What about the customer side of this coin?

Customize Your Customizable Courseware In the Cloud With Lectora Online

eLearning Brothers

You can now collaborate online with your team as you customize these training courses to your heart’s content. We never stop working on our products because we want to make the best and most useful resources for you. Managing Customers. Customer Service.

Webinar: Customizing a Customizable Courseware Scenario in Storyline

eLearning Brothers

For one, in most cases, you aren’t able to customize them to your company branding guidelines. Enter Customizable Courseware Professional Soft Skills Library from eLearning Brothers. Many companies turn to pre-made courseware for their professional soft skills training needs.

What Is a Product Launch Curriculum?

Bottom-Line Performance

This is an excerpt from Nancy Harkness’ new white paper, Learning Solutions and Your Product Launch: The Secret to Success. Let’s break this apart: Learning solutions are traditionally instructor-led training or eLearning courses. Correct a poorly designed or executed product.

Top 11 eLearning software tools to make your courses shine

TalentLMS

Luckily, there’s eLearning authoring software for that. Because an eLearning authoring tool can help you create cool online courses fast — and without breaking the bank. In this post, we’re taking a look at 11 content authoring tools to make your courses shine.

Microlearning – Bite-sized Custom Content Delivery to Transform Learning Experience

G-Cube

The effective delivery of short chunks of custom content drives overall levels of learner engagement and knowledge retention. The short bursts of custom e-learning content may include short infographics, mini-games, podcasts, video nuggets, animations, and more.

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3 ways Custom Elearning can Improve Retail Sales Training

Learnkit

Their sales skills are built around a deep knowledge of product and service offerings. It’s this understanding that transforms retail sales roles from simply selling products, to providing transformational customer experiences.

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Things to Consider Before Investing in eLearning Development Tools

Hurix Digital

However, these savings come at an initial cost – the cost of investing in an eLearning development tool , which is used to develop and implement these online courses; and train staff in course creation and administration. What is an eLearning development tool? Overview.

4 Key Benefits of Custom eLearning Solutions

Obsidian Learning

So what does my laundry have to do with custom eLearning? Why get a custom shirt? And these are the big questions when it comes to deciding whether to go the custom vs. off-the-shelf route in Learning and Development. Custom eLearning solutions allow you to: 1.

A guide to HTML5 elearning authoring tools

Elucidat

In its wake, HTML5 authoring has become the industry standard for L&D teams looking to produce modern, interactive and multi-device elearning. With the range of HTML5 authoring tools available on the market, how do you decide which one is right for your team? Elearning Product

Immersing Learners in Engaging eLearning Assessments

eLearning Brothers

For many workplaces, the educational argument for integrating authentic assessments into their eLearning experiences is powerful. They also are known for being valuable tools for learners to evaluate and improve their own performance. Custom Solutions.

5 eLearning Trend Predictions for 2018

eLearning Brothers

Every year it’s fun to take a broad look at the eLearning industry and try to predict some trends that will dominate the coming months. Take a look at each eLearning trend and let us know in the comments which you’re most excited about.

Webinar: Future of eLearning – The Death of the LMS and eLearning s Next Generation of Tools

eLearning Brothers

In last week’s webinar we heard from the team that created these standards in eLearning. The post Webinar: Future of eLearning – The Death of the LMS and eLearning s Next Generation of Tools appeared first on eLearning Brothers.

How happy employees create happy customers

Rustici Software

Last month, I presented to the Nashville Network of Customer Experience Professionals Association (CXPA) and shared how we’ve built a remarkable place to work at Rustici Software and how that leads to providing exceptional service to our customers. Culture Customers Office

LMS: Strategy or Tool?

Upside Learning

LMS is a fairly common and used (or over-used) phrase in eLearning parlance and means, primarily a software system that allows customers to do a few or many things when it comes to adopting eLearning as a part of the overall Learning strategy.

The Best eLearning Tools You Need Now

LearnUpon

An eLearning professional is only as good as their best eLearning tools. While a learning management system is one of the most important eLearning tools you need to have, there are many nifty online apps, programs and systems designed to make your eLearning experience simpler.

Comparing Video Hosting, Transcribing, and Captioning Tools

CourseArc

Video is a powerful instructional tool, but some of your students will need the extra step of captions in order to fully appreciate the message in a video-based lesson. As for captioning videos, many DIY tools and paid services are available to help you make your video content more accessible.

Authoring Tool Trends for 2017

eLearning 24-7

The authoring tool industry continues to evolve. I won’t regurgitate everything that appeared and did not for that matter in the authoring tool space as a whole in 2016, but a few have crossed over in a positive light, which is pushing trend. With other tools via API.