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Want People to Learn? Get Them to Collaborate

Mindflash

Of all the sections in my book on critical skills learning professionals need to know now, “enterprise 2.0 That’s where enterprise 2.0 While there’s a lot of overlap between “social learning” and these enterprise 2.0 What Is Enterprise 2.0 Enterprise 2.0

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Five Must-Have Skills for Learning Professionals: An Update

Mindflash

Each week for the next five weeks, I will write a blog post on each of the five critical skills: business acumen, rapid instructional design, social/informal learning, enterprise 2.0 In the book, I tell a story about an interaction I had with a director of customer service, who was my boss, about what she needed from me.

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How to Stay on Top of Training Demand? Know the Alternatives

Mindflash

Organizations of all sizes are moving so fast, that as soon as we finish learning something new about products, customers, a change in the competitive landscape, or how to use a new software system, something new comes along to replace it. Enterprise 2.0 : Enterprise 2.0 Enterprise 2.0

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2.0 and Interesting Times

Tony Karrer

Interesting post by Dan Pontefract where he provides definitions of some different "2.0" It's worth taking a look at some of these: Enterprise 2.0 is the use of Web 2.0 concepts in an organization; thus, failure to drive its introduction may result in redundant platforms/processes & confused employees Learning 2.0

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Seven Things I Learned This Year

Tony Karrer

Here’s the series: Text-to-Speech Overview and NLP Quality , Digital Signal Processor and Text-to-Speech , Using Text-to-Speech in an eLearning Course , Text-to-Speech eLearning Tools - Integrated Products , Text-to-Speech vs Human Narration for eLearning , and Using Punctuation and Mark-Up Language to Increase Text-to-Speech Quality.

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[from gminks] Social Learning Measurement : eLearning Technology

Tony Karrer

eLearning Technology Tony Karrers eLearning Blog on e-Learning Trends eLearning 2.0 eLearning Solutions Enterprise 2.0 eLearning Technology Tony Karrers eLearning Blog on e-Learning Trends eLearning 2.0 eLearning Solutions Enterprise 2.0 As an example, we might be focusing on Customer Loyalty.

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Business applications of Twitter

E-Learning Provocateur

But of course, tweet scanning also falls into the Customer Service portfolio. Organisations shouldn’t be scared by this; in fact, it presents you with an opportunity: Why not respond to the customer, remedy their issue and turn their loyalty back around? What an opportunity to win new customers! Active tweeting.

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