What’s next? Continued progress on products and upcoming events

Rustici Software

We’ve talked a lot about our upcoming feature releases mainly because we’re excited about all the significant development efforts we’re bringing to our products this year. Our customer response so far has been great, but we still have folks asking us: What’s next?

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Online Customer Training: Behind the Surge in Specialized Learning Systems

Talented Learning

Online customer training is experiencing a renaissance of sorts, as companies large and small discover its tremendous untapped value. 56% use more product features. 87% use products more independently. After all, who knows more about a product or service than its source?

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Webinar: What can eLearning Brothers Custom do for you?

eLearning Brothers

Last week we had our own Doug Lange give an amazing webinar showing off some recent projects by the eLearning Brothers Custom Solutions Team. For pricing information, check out out the eLearning Brothers Custom rate card. Visit our events page to see where we’ll be next.

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Our Top 5 Sales Events in 2019

Allego

These days, some folks have sworn off events due to the opportunity cost of time spent out of the field, and the difficulty justifying the expense. At Allego, however, we’ve had great success driving meaningful business from event activities. Top 5 Sales Events in 2019. Events

4 Ways to Close the Learning-Doing Gap for Front-Line Managers [GUIDE]

companies to build their own custom solutions”. event” to “journey”. EVENT” TO “JOURNEY” Think about when you have. retention, productivity, and employee engagement. leaders when you: • Shift the perspective from event to journey. customer service and innovation.

Designing a Product Launch Curriculum

Bottom-Line Performance

This is an excerpt from Nancy Harkness’ new white paper, Learning Solutions and Your Product Launch: The Secret to Success. Here is a section on designing product launch curriculums: Designing the curriculum. Product Launch Training White Paper curriculum design product launch

Tech Tuesday: Translating mLevel Events to xAPI Statements

mLevel

One way to do that is to use the events that occur during an interaction to translate them into actionable items for the L&D leaders to know how to evolve their learning programs to be as efficient as possible. mLevel Events to xAPI Statements.

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Customer Training Pricing and Packaging: What’s the Best Strategy?

Talented Learning

If you follow my LMS trends updates , you know that customer training is where the action is. Here’s why: When you buy a product or service, the faster you learn how it helps you achieve your goals, the more successful your customer experience will be.

Learning Events: 10 Ways to Level Up Your Content Programming

Talented Learning

Historically, associations built educational content programming around live location-based events. For example, if you republish a webcast as an on-demand event and a self-paced SCORM program, those who couldn’t attend live can participate when it’s convenient for them.

DevLearn 2018 Recap: Top 5 Event Highlights

Appsembler

I enjoyed dinners with customers and prospects, and meeting partners in person with whom we’ve only correspond by email. It was definitely affirming to see our product and “learn by doing” messaging resonate with folks with whom we spoke.

State of the Front-Line Manager

how individual contributors perform, increases that show up in engagement, retention, and productivity. customer service group, shift managers in your retail. manager, talent developer, motivator, customer. productivity, engagement, and. on our events.”

Podcast 19: Customer Education 101 – With Dave Derington of Azuqua

Talented Learning

EPISODE 19 – TOPIC SUMMARY AND GUEST: On our previous episode , we talked about the increasing popularity of customer success programs among high-growth companies – especially software-as-a-service (SaaS) vendors. But what role does customer education play in this process?

Stunning Free Update to Adobe Captivate 2019 Raises the Bar with Quick Start Projects & Productivity Enhancements

Adobe Captivate

This nifty little productivity enhancement allows you to copy/paste the visual formatting of text and shape elements, INCLUDING all of the states of those objects. If you aren’t a Captivate customer yet, you can download the free trial here. This summer just got a lot hotter!

Why Product Managers Should Include Training in Their Launch Plan

Bottom-Line Performance

And then there’s the really bad surprise when you’re a product manager and you find out your company’s sales reps are misrepresenting the product you so carefully developed! So how do you avoid bad surprises when you’re planning your next product launch?

Learning to Face Customers

Litmos

Dealing with customers successfully is a critical skill for an organization, yet developing these abilities is not a given. How can you systematically develop and deliver great customer experience skills? Facing customers is complex. What goes into good customer relations?

How to Integrate Product Knowledge Into Your Launch Curriculum

Bottom-Line Performance

Your company’s new product is about to launch and it’s time for the launch event. Reps are flown in from all over the country, or the world, to learn about the new product they will be selling. Our Product launch framework. Turn Product Knowledge Into Pre-work.

Time for Training? 11 Rules for a Better Product Launch

Bottom-Line Performance

Launching a product? The following is an excerpt from Nancy’s Harkness’ new white paper: Learning Solutions and Your Product Launch: The Secret to Success. There are as many ways to learn about a new product as there are new products!

How to Train Your Customer Facing Employees

Kitaboo

You ask the salesperson if it’s available, but he asks you to wait and attends another customer instead. That one salesperson- who could have asked another staff member to assist the customer or could have answered the customer’s query for a minute before politely excusing himself to attend to the new customer. This shows how important it is to have quick-thinking and proactive customer facing employees. eLearning Modules for Product and Process Training.

Using Video During Your Events

TechSmith Camtasia

Video is a great way to expand your reach at an event and also to share what you’ve learned with your team back home. Here are some different ways that you can incorporate video in your trade shows at every stage of your event – pre-show promotion and post-show.

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Ten Steps to a Successful Product Launch Training Implementation

Bottom-Line Performance

We often support clients with complex products to bring to market. The training that supports these product launches is always a multi-faceted collection of learning solutions that must meet the needs of several different learner groups.

Tech Tuesday: Translating mLevel Events to xAPI Statements

mLevel

One way to do that is to use the events that occur during an interaction to translate them into actionable items for the L&D leaders to know how to evolve their learning programs to be as efficient as possible. mLevel Events to xAPI Statements.

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Presenting Event Video with Portable Network Graphics and JavaScript

Adobe Captivate

Some time ago I pitched a presentation design to a potential client who worked in video post production. However, getting the project to reflect my design resulted in some challenges in terms of both the control and “look and feel” of Event Video. Click to Play Project.

Customer training your clients will love

Litmos

If you've ever been to the Apple store, you know that it's kind of an experience: you can buy products there; you can get your devices fixed there; and there are scheduled Today at Apple programs — like a music lab, a photo walk, or kids' programs. . And customers love these programs.

Podcast 15: Tying Training to Customer Success – With Barry Kelly of Thought Industries

Talented Learning

EPISODE 15 – TOPIC SUMMARY AND GUEST: I’m excited for today’s discussion because it focuses on one of my favorite topics – customer learning strategies and technologies. Customer training directly influences product adoption and ultimately, customer success.

Adobe Captivate Customer Road Show – Meet with Product Management

Adobe Captivate

Adobe Captivate, Presenter and eLearning Suite Product Management team will meet with customers in the US during the weeks of March 21 and March 28. Adobe’s objective To better understand your eLearning needs, and tailor our future products to better meet [.]. Conferences and events eLearning Suite Technical Support Under the hood Whats new Adobe Captivate 5 Adobe eLearning Suite 2 Presenter Roadshow

How To Add A Live Event To Your Mostly Online Education Business Mix With Mike Morrison From The Membership Guys

LifterLMS

Learn about how to add a live event to your mostly online education business mix with Mike Morrison from The Membership Guys in this episode of LMScast with Chris Badgett of LifterLMS. It is an event in Newcastle upon Tyne in the U.K. It’s a finished product.

How events can boost your learning strategy

Zunos

While communication, collaboration and education should be continuous, events are like short boot camps that can foster a lot of progress in a short amount of time. That’s why Zunos has created a platform to manage in-person and virtual events from beginning to end. Whether you aim to hold a sales kick off, launch a product, host a training seminar or plan a new employee orientation, an event may be the way to go. Events foster collaboration.

Custom Learning Experiences: Next Commercial Training Trend?

Talented Learning

Customer-focused organizations everywhere are making “ learning experience ” a top priority and for commercial training companies, and it has become a mission-critical requirement. Want to learn more about Custom Learning Experiences? Trending: Open Source/Custom Models.

Product Review: Totara

eLearning 24-7

My Learning tab – shows alerts, recent learning, upcoming events. Blog – This was on the trial and for a nice product like this – it should be removed for the trial. While that makes sense, what hurts the product is the overkill of information. Custom Themes.

Once Is Not Enough: How to Playtest Custom Learning Games

Bottom-Line Performance

Version 3: We’re getting closer to the final product. A correct response allows play to progress to the next player with no adverse event. Learning Design Learning Games serious games custom games game design learning game design

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Product Review: BlueVolt

eLearning 24-7

Ability to offer ads for products or ads to specific sections for folks to visit – for each child (sub-portal) - yes – every child can be skinned to look a different way then the parent. Event calendar/event features. Course/Resource/Event Title.

SiriusDecisions 2017 Summit is Next Week! Plus, 2017 Product Management Tools and Technology Study

Web Courseworks

It’ll be a great experience for product management leaders — in fact, it’s been named one of “ 7 events no product manager should miss this year ” and a “ product management conference not to miss.” ” I’ll be presenting on a few topics, including Product Strategy on a Page: Possible, and Practical and Next Generation B-to-B E-Commerce , and participating in an analyst panel on Friday morning.

Wikis for Improving Productivity

Experiencing eLearning

Significant increases in productivity with a wiki. The productivity increases are really what interests me in this webinar. Productivity. Improves customer service b/c people have the right information–you aren’t working on a mortgage and discover halfway through that the rules have changed. It has already paid for itself in increased productivity in less than a year. They customized and saved their own templates.

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The ROI of DoceboInspire 2019: Here’s What You Can Expect to Take Away

Docebo

This year, we reveal how we research and build our learning technology products, and explore a human-first approach to technology that puts individuals at the heart of its development. Sync Your Future L&D Strategy with Docebo’s Product Roadmap.

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Free Technical Communicators Event in Boston and San Jose

The Logical Blog by IconLogic

Adobe will host two free, full-day customer events at the Adobe offices in in Boston and San Jose for tech comm decision-makers, strategists and managers at enterprise-sized companies. Attendees will be able to: Meet the Adobe FrameMaker, RoboHelp and the Technical Communication Suite product management teams. Share feedback on the above-mentioned products and influence the future product roadmap.