IT Training Department Blog

MARCH 12, 2024

These tips are a good framework for developing employee’s technical skills correctly. When employees are adequately trained in company tech, their work will be streamlined, productivity will be boosted, and they’ll be able to grow continuously in their roles. Corporate technical training, that’s how.

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Think Orion

MAY 15, 2023

In today’s digital landscape, hosting virtual events has become essential for businesses and organizations. But how can you make your virtual event stand out? To help you succeed, here are some key best practices of virtual events backed by statistics: Virtual events are cost-effective. What is a Virtual Event?

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Appsembler

FEBRUARY 9, 2024

The ability to effectively convey the intricacies of your products or services is not just an advantage but a necessity. Many businesses recognize the need for a robust product knowledge training program but often find themselves at a crossroads, trying to figure out how to develop and implement such a strategy effectively.

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Fly Plugins

MARCH 26, 2024

It not only helps improve productivity but also ensures compliance, enhances customer satisfaction, and fosters a culture of continuous learning. It allows organizations to create and manage a wide range of courses, ensuring that employees stay up-to-date with the latest medical skills, procedures, and guidelines.

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BlueVolt

AUGUST 25, 2020

The Virtual Advantage Comes To Live Events. As you increasingly move channel and customer communications online, your partners still need instructor-led training (ILT) and live interaction. Like in-person training, learners gain skills by attending at the scheduled time. The trick is to make that happen effortlessly.

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Absorb LMS

SEPTEMBER 24, 2019

Providing an outstanding customer experience is always a top goal at any company. But some customers are challenging: They’re having a tough day; they’re impatient; technology has them flustered. Targeted customer service training can build the skills needed to do so with finesse. Beyond basic skills.

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Xyleme

NOVEMBER 14, 2023

Black Friday: Now is the Time to Up-skill and Train Your Workforce November 14, 2023 As the holiday season approaches, retailers are gearing up for one of the busiest shopping days of the year – Black Friday. With the surge in customer demand, it becomes crucial for companies to onboard new employees quickly and efficiently.

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Xyleme

NOVEMBER 14, 2023

Black Friday: Now is the Time to Up-skill and Train Your Workforce November 14, 2023 As the holiday season approaches, retailers are gearing up for one of the busiest shopping days of the year – Black Friday. With the surge in customer demand, it becomes crucial for companies to onboard new employees quickly and efficiently.

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Wahoo Learning

NOVEMBER 1, 2023

A solid understanding of product knowledge doesn’t just empower a sale; it enriches the customer experience. Being able to convey features, benefits and specifications is important, but grasping what a product delivers to the end user is invaluable. Measuring product knowledge is crucial to the success of product training.

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Webanywhere

APRIL 22, 2023

Customers have more choices than ever before. One increasingly popular way to do this is by establishing a customer university, an educational program designed to help customers learn more about a company’s products and services. First, let’s define what we mean by a customer university.

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Coursera

FEBRUARY 19, 2024

By Marni Baker Stein, Chief Content Officer , Coursera Today, Unilever, one of the world’s leading suppliers of beauty and wellbeing, personal care, home care, nutrition, and ice cream products, is joining our partner community and launching two data analyst entry-level Professional Certificates in supply chain and digital marketing.

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learnWorlds

JANUARY 18, 2022

When it comes to attracting and retaining customers, customer education offers the best solution. With a solid customer education program in place and the effective practice of educational marketing , a business can easily stand out from the competition and build a loyal customer base that keeps on growing and growing.

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TalentLMS

MAY 2, 2023

Corporate offline events put on hold during the pandemic are making a comeback. And with them comes a new dilemma : Should we encourage more in-person events or embrace the new flexible work-from-anywhere mentality? We’ll share some offline event examples to help you plan for success.

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LearnDash

SEPTEMBER 26, 2023

Incorporating memberships into your existing business can transform the entire experience for you and your customers. Let’s dive into five of the ways you can amplify your business with memberships so you and your customers can reap the rewards. What can you offer at a premium on top of your regular product or service?

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TalentLMS

JANUARY 28, 2022

In the past, maintaining a good relationship with customers was simple. But the importance of building relationships with customers is as strong today as ever. And with the right skills, building strong client relationships can be an easy and effective way to help your company thrive. Publishing your environmental goals.

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eLearning 24-7

MARCH 16, 2023

That’s right, the annual, Customer Education Learning Systems Bracket. Quick Point The original term was customer training, then around 2015 or thereabouts, the term switched to customer education. ” FWIW, customer training is the same thing as customer education. .” Again, it is semantics.

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CLO Magazine

JUNE 2, 2023

The growing use of technology across job functions is designed to streamline processes, boost productivity, improve customer service and reduce costs. Unfortunately, it can also discourage job seekers from applying for positions because of concerns that they lack the right tech skills. And it’s not just in tech-specific roles.

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Creativ Technologies

FEBRUARY 4, 2022

The companies have to ensure that their product training is successful. The companies must realize that product training is not a one-time event, but continuous. For example, marketing team of the company does not need to have an in-depth knowledge of the product as the sales team because the latter need to explain its features.

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Think Orion

JULY 10, 2023

Event marketing is a powerful tool for businesses to drive sales and enable them to connect with their target audience. But what is event ROI? It indicates the net value an event marketer generates from an event for the cost of organizing it.

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eLearning 24-7

MARCH 22, 2021

Skills building and development – The chunk of the market lacks even the basics, but as they continue to develop (and they will), you are going to see a big uptick in capabilities. Learn Amp has 99% of these capabilities, with only video skills validation missing (but coming soon). Some of their areas are stronger than others.

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Ed App

OCTOBER 24, 2022

Address skill gaps and develop new skill sets among your team through fun and effective skill building activities. Skill Building Activity #1 – Chat Simulation. Chat simulation focusing on developing communication skills is another fun skill building activity that you can consider for your team.

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Appsembler

JULY 31, 2023

This comprehensive guide delves into the strategies and techniques essential to increase product adoption. Key Takeaways The significance of user onboarding in product adoption. Techniques to increase product adoption: free trials, customer training, proactive support, and user-friendly design.

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Think Orion

JANUARY 2, 2024

Modern-day education isn’t possible without Edtech products. EdTech products facilitate personalized learning, accessibility, and remote education. Now the question is, how to sell edtech products to parents? Here are 8 effective strategies to sell Edtech products to parents: 1.

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eloomi

APRIL 16, 2021

Your business may have been forced to pause new product launches or other events because of lockdowns and travel restrictions. One great example of this is from one of eloomi’s valued customers, Fritz Hansen. Our virtual product launch and company kick-off are a huge success. But how do you launch a product virtually?

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Rapid eLearning

MARCH 28, 2023

The challenge is figuring out how to keep the customer happy and get the right product out the door. Manage the Customer Relationship There are two key aspects of the relationship you have with the customer. This provides research-based information which can be utilized to answer any customer queries or challenges.

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Ed App

NOVEMBER 23, 2022

In this article, we’ll explore engaging and effective skill training examples to consider for your training, whether that’s in-person or through elearning. We’ll go beyond the traditional training methods and discover other ways to develop the skills of your team. Skill Training Example #1 – On-site practical training.

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Tesseract Learning

AUGUST 11, 2022

This article discusses how an instructional design strategy, known as Nine Events of Instructions by Gagne, can make online corporate training courses engaging and effective. He highlighted the mental events that happen when different stimuli are presented to human adults. Nine Events of Instructions. Introduction.

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Blended Learning Instructional Instruction Case Study 52

Thinkdom

OCTOBER 16, 2023

As an L&D professional, you know how important it is to keep your employees engaged, motivated, and productive. And more importantly, how does it affect our professional productivity and learning? In this blog, we’ll explore the dangers of doom scrolling and how custom e-learning solutions can help you counter them.

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BlueVolt

AUGUST 25, 2020

The Virtual Advantage Comes To Live Events. As you increasingly move channel and customer communications online, your partners still need instructor-led training (ILT) and live interaction. Like in-person training, learners gain skills by attending at the scheduled time. The trick is to make that happen effortlessly.

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Network ILT Calendar Virtual World 52

Think Orion

JUNE 25, 2023

Events are excellent opportunities to get your brand noticed. Worldwide event marketing has become one of the most effective channels to drive business growth. But why do event marketers want to get sponsors for events? The answer to this question is that event sponsors play a crucial role in event promotion strategies.

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Elucidat

JULY 3, 2023

While investment in L&D has steadily risen over the years, business productivity has been flatlining. Play this episode Top tips for boosting business productivity with future-focused L&D Don’t have time to listen now? But long-term success is only possible if you prepare for future skill gaps. Try things out.

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Ed App

MAY 29, 2022

Hard skills are often the most sought-after skills by recruiters and by managers to upskill their teams. Without proper hard skills training, your team won’t be able to correctly perform their duties and responsibilities in the organization. Good SEO skills optimize your visibility online organically with no ad cost.

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learnWorlds

JULY 7, 2023

Let’s face it: engaging customers is no easy feat. But here’s the thing: if you want to achieve your business goals and set sail towards success , you can’t settle for customers just skimming through your carefully crafted content. Increased customer satisfaction Engaged customers are more satisfied customers.

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TalentLMS

NOVEMBER 9, 2023

And dive deeper into the sea of knowledge and skills. Think about this; happier employees are 12% more productive than their unhappy counterparts. They also contribute to a more vibrant and productive work environment. And these improvements in interpersonal dynamics lead to a more collaborative and productive workplace.

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Matrix

MARCH 16, 2021

There are at least six steps on any learning journey: Acknowledging that there is a need for learning – the moment a person realizes that they need more information, a new skill, or to refresh an existing one. Learning requests generally come from stakeholders within the organization, so they are the internal customers of the L&D team.

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Hurix Digital

MARCH 3, 2023

In today’s competitive business world, customer service is no longer just an option but a necessity. A company’s customer service team can make or break its reputation, and customers expect prompt and effective assistance. Benefits of Customer Service Training Online 1.

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Training Orchestra

DECEMBER 29, 2021

Even if you’re super experienced at creating employee training, customer education is a whole different ball game. With these top five customer training best practices, you will discover how to design, implement and maintain a successful training program for those all-important customers.

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