Absorb LMS

SEPTEMBER 24, 2019

Providing an outstanding customer experience is always a top goal at any company. But some customers are challenging: They’re having a tough day; they’re impatient; technology has them flustered. Targeted customer service training can build the skills needed to do so with finesse. Beyond basic skills.

Customer Service 117

Customer Service Problem Services Custom 117

eLearning Industry

FEBRUARY 9, 2021

Performance management can’t merely be a box-ticking exercise - it needs to be woven into the very thread of your learning and development strategy. So what measures really matter - and how do you accurately keep track of them? This post was first published on eLearning Industry.

Performance 68

Performance Management Change Exercise 68

Folio3

JUNE 11, 2023

Executive Summary: Use Cases For Custom eLearning development has become increasingly popular as businesses want to give their employees and learners individualized and useful learning experiences. Organizations can produce interesting and pertinent learning materials by utilizing custom eLearning creation.

Custom eLearning Development 52

Custom eLearning Development Compliance Training Custom eLearning Strategy 52

Axonify

NOVEMBER 3, 2020

When the world went into lockdown this year, the internet became our gateway to work, school, social interaction, worship services, exercise classes and more. Telecom services were more in demand than ever—and customers needed support more than ever. Our devices became a portal to the outside world. Copyright © 2020 Axonify Inc. -

Portal 246

Portal Exercise Internet Classes 246

Ed App

MARCH 17, 2021

Here are 10 customer service remote training activities. Customer Service Remote Training Activity #1 – Internal courses and knowledge testing. There are numerous LMS systems out there for managers and course creators to create courses for employees to learn and improve their existing customer service skills.

Customer Service 52

Customer Service Activities Services Custom 52

OpenSesame

MAY 19, 2016

Healthy individuals are supposed to be getting at least 150 minutes of aerobic exercise in a week, and sometimes that’s often hard to do for full-time employees. So why not make some time during the workday to get some physical exercise in? Here are 5 benefits of exercise in the workplace! Reduce negative stress. Mental Health.

Exercise 52

Exercise Benefits Reputation Brain 52

Thinkdom

NOVEMBER 14, 2023

So, here we are, ready to spill the details on 11 steps to weave together a custom eLearning course that's not just informative but also packs a punch of engagement and impact. Step #4: Develop a Custom eLearning Course Outline This step helps ensure that the course content is organised, logical, and comprehensive.

Custom eLearning Development 52

Custom eLearning Development Diversity Training Compliance Training Custom 52

Yukon Learning

FEBRUARY 16, 2023

So, continue reading as we put the spotlight on the “as heard in training” question: “How can I create a custom emphasis animation?” Download the Exercise File! All the examples we showcase today are available in this Storyline 360 exercise file. This method for creating custom emphasis combines layers, triggers, and animation.

Custom 52

Custom Create Slides Articulate 52

Infopro Learning

MAY 2, 2022

Whether for diet, sleep, exercise, or emotional well-being,? Numerous healthcare-themed gamified solutions have gained popularity in recent years, including the following: Motivating Physically Disabled Patients for Daily Exercise. Being involved in daily exercises is challenging for them, and they frequently lack motivation.

Gamification 221

Gamification Solution Exercise Games 221

Origin Learning

APRIL 24, 2016

But, talk of delivering solutions to our diverse customers, that include Fortune 100 companies, we confidently proclaim we are relevant! So, are you ready to start the novel-noting exercise? The post What a Customer Learning Design ought to be – Infographic appeared first on Origin Learning - A Learning Solutions Blog.

Custom 100

Custom Diversity Training Design Exercise 100

Origin Learning

APRIL 24, 2016

But, talk of delivering solutions to our diverse customers, that include Fortune 100 companies, we confidently proclaim we are relevant! So, are you ready to start the novel-noting exercise? The post What a Customer Learning Design ought to be – Infographic appeared first on Origin Learning - A Learning Solutions Blog.

Custom 100

Custom Diversity Training Design Exercise 100

Hurix Digital

MARCH 3, 2023

In today’s competitive business world, customer service is no longer just an option but a necessity. A company’s customer service team can make or break its reputation, and customers expect prompt and effective assistance. Benefits of Customer Service Training Online 1.

Customer Service 52

Customer Service Services Teams Custom 52

Coursera

NOVEMBER 7, 2023

These latest courses, Specialization, and Professional Certificates cover everything from Extended Reality (XR) and customer service to project management and AI. Akamai Customer Consulting and Support Professional Certificate by Akamai Are you interested in end-to-end project management? What will you learn next?

Customer Service 52

Customer Service Services Project Custom 52

OpenSesame

MAY 19, 2016

Healthy individuals are supposed to be getting at least 150 minutes of aerobic exercise in a week, and sometimes that’s often hard to do for full-time employees. So why not make some time during the workday to get some physical exercise in? Here are 5 benefits of exercise in the workplace! Reduce negative stress. Mental Health.

Exercise 40

Exercise Benefits Reputation Brain 40

Infopro Learning

NOVEMBER 17, 2023

Customers’ expectations have also evolved, demanding personalized services and seamless digital experiences. Servion Global Solutions anticipates that AI will be the driving force behind 95% of customer interactions by the year 2025. Training programs offer personalized learning paths for each participant in the future.

Compliance Training 221

Compliance Training Program Case Study Augmented Reality 221

The Performance Improvement Blog

JULY 13, 2011

The latest " 10X10 " (ten tips and ten resources) from RealTime Performance is about customer service. It's a useful list of ideas for improving employee performance as it relates to customer service and a book title that corresponds to each suggestion. Trust your employees to resolve customer issues when and where they happen.

Customer Service 150

Customer Service Trust Services Custom 150

TalentLMS

SEPTEMBER 10, 2020

So how do you make sure your customer experience gives you an edge over your competitors — when just creating superior products won’t cut it anymore? Three words: stellar customer service. Customer service is no longer your last line of defense against angry customers. How to create a great customer service training plan.

Customer Service 96

Customer Service Services Diversity Training Custom 96

Thinkdom

JANUARY 4, 2024

Make learning interactive with drag-and-drop exercises. For example, it can be used in exercises where learners match terms to definitions or place items in correct categories. For example, it can be used to simulate a customer service call or a job interview. Provide a virtual practice environment through simulations.

Content Developer 105

Content Developer Interactive Simulations Content 105

Origin Learning

JUNE 3, 2016

Therefore, finding specific customers and specific customer problems becomes even more critical,” entrepreneur, adventurer, and occasional geek Alec Saunders has said. IoT is all about re-imaging things: business process, customer experiences. The post Business Process, customer experience, IoT!

Custom 100

Custom Business Internet Predictions 100

Kalisa Young

APRIL 26, 2023

Third, gamification can provide personalized learning experiences by allowing learners to customize their avatars and choose their own learning path. Avatars and customization can allow learners to personalize their learning experience and create a sense of ownership. There are many examples of successful gamification in e-learning.

Gamification 130

Gamification Games Change Learning Objects 130

Paradiso

JANUARY 30, 2023

A fully customized authoring tool with SCORM compliance is Paradiso Composer. With a straightforward drag-and-drop content creation interface, customization features that let you add your own touches to each course screen, and mobile responsiveness. You can quickly upload presentations, films, and other content with ease.

Authoring Tools 172

Authoring Tools Authoring Tools Compliance Training 172

TalentLMS

OCTOBER 10, 2019

All companies are different, but all companies that survive have one thing in common: they’re customer-driven. After all, what’s a company without its customers? The tricky part is that making customers happy isn’t as easy as it used to be. What skills do you need for customer service? What is customer service training?

Customer Service 70

Customer Service Services Custom Guide 70

Hurix Digital

FEBRUARY 17, 2020

Custom e-learning content takes this process one step further. However, many feel that creating custom e-learning content is an extravagant exercise and therefore, stick to the material that is readily available. Custom e-learning content doesn’t have to be expensive. Importance of Custom E-Learning Content.

Custom eLearning Development 64

Custom eLearning Development Budget Custom Content 64

Global eTraining

FEBRUARY 23, 2023

Unlike other plugins, we provide full service to all combinations of learning styles – with access to videos, screenshots, audio instruction, hands-on exercises and more. Personalization : The modern dockable window allows custom positioning and sizing within your workspace. Would you like to learn more?

Authoring Tools 98

Authoring Tools Productivity Product Training 98

OpenSesame

AUGUST 20, 2021

Newer courses provide comprehensive active learning experiences that ask learners to access prior knowledge and experience, perform self-evaluations, and complete guided activities and practice exercises. . There are no dedicated blended materials, but the exercises completed in-course can be printed for review during team meetings.

Blended Learning 98

Blended Learning Blended Exercise Specialist 98

Appsembler

MARCH 29, 2022

Customer feedback is crucial. If you’ve stopped listening to your customers (or you never started), then you’re in for a rocky ride. At Appsembler, we have regular meetings with our customers to get their feedback on our products. How does Syntax Highlighter XBlock Benefit Appsembler Customers?

Course 98

Course Examples Software Engineering 98

Hurix Digital

FEBRUARY 17, 2020

Custom e-learning content takes this process one step further. However, many feel that creating custom e-learning content is an extravagant exercise and therefore, stick to the material that is readily available. Custom e-learning content doesn’t have to be expensive. Importance of Custom E-Learning Content.

Budget 52

Budget Custom eLearning Development Custom Content 52

Docebo

FEBRUARY 28, 2022

We recommend having a small problem description workshop and checklist creation exercise to illustrate a clear understanding of what you are looking for. Once you do a problem description exercise, jot down the expectations you have of the new LMS. Write down all the expectations you have from the new LMS. DOWNLOAD THE FREE GUIDE.

LMS 130

LMS Docebo Compliance Training Authoring Tools 130

Yukon Learning

FEBRUARY 15, 2024

Every year at Yukon Learning, we send our amazing customers and partners an end-of year holiday card. It’s a fun and creative exercise for our team, as well as a way to say “thank you” to our friends. The “snowflake” represents the custom slider thumb in one slide, and the “Y” graphic represents the custom slider thumb for the other.

Articulate 59

Articulate Slides Exercise Project 59

LearnDash

SEPTEMBER 11, 2020

But to think of exercise that way is to forget about how popular workout videos are—and continue to be. And if you can provide that coaching while also taking learners through new exercises each week—or offering special training in a new skill—that can be a major draw.

Ideas 220

Ideas Exercise Coaching Classes 220

Lambda Solutions

APRIL 17, 2023

This plugin comes with a variety of question types and supports custom branding, making it a useful tool for gathering feedback and data. This plugin provides a range of attendance settings, including late arrival, early departure, and custom attendance statuses.

Moodle 100

Moodle LMS Open Source Format 100

OpenSesame

FEBRUARY 22, 2023

This latest expansion provides even more opportunities for customers to access high-quality, interactive training content on IT topics, DEI, software development and design. Its most popular courses include HTML5 Authoring, JavaScript Specialist, and Rock Out with Photoshop.

Cyber Security Training 98

Cyber Security Training Diversity Training Cloud Computing Photoshop 98

BrainCert

FEBRUARY 2, 2024

Let's venture on an exciting journey into the dynamic convergence of two powerhouse systems that are reshaping the corporate landscape: Customer Relationship Management (CRM) and Learning Management Systems (LMS). Understanding CRM and LMS CRM: CRM stands for Customer Relationship Management.

LMS 52

LMS Corporate Learning Corporate eLearning Customer Service 52

TalentLMS

SEPTEMBER 10, 2020

So how do you make sure your customer experience gives you an edge over your competitors — when just creating superior products won’t cut it anymore? Three words: stellar customer service. Customer service is no longer your last line of defense against angry customers. How to create a good customer service training plan.

Customer Service 52

Customer Service Services Diversity Training Custom 52

Appsembler

AUGUST 31, 2022

One of the features that our developer marketing and training customers have been asking for is the ability to automate the code grading process. We want to make customers aware of this important integration and the extra functionality it offers, as well as what the integration looks like in practice and how it will benefit their business.

Integrate 98

Integrate Course Case Study Exercise 98

Global eTraining

JANUARY 8, 2024

It covers everything from basics to advanced geospatial analysis through the use of videos, practical exercises and assessments. Susan Brattberg “We’re thrilled to continue expanding our course library to ensure our customers always have access to the most in-demand and up-to-date courses in the AEC industry.”

Library 64

Library Global Course Beginner 64

Learning Pool

OCTOBER 26, 2023

Compliance helps meet the industry’s ESG obligations and creates a reputation for ethical behavior that appeals to customers, boosts sales, and attracts talent. Learning platforms provide digital content – off the shelf , customized, or bespoke – on a range of devices enabling learning from anywhere.

Compliance Training 101

Compliance Training Compliance Analytics Performance Support 101