TalentLMS

JULY 24, 2023

Customer support teams are the unsung heroes of every business. They ensure customer satisfaction, loyalty, and retention. In this article, we will explore effective strategies for supporting your customer support team, focusing on open communication, teamwork, motivation, training, and work-life balance.

Performance Support 93

Performance Support Support Teams Custom 93

IT Training Department Blog

MAY 11, 2023

A variety of skills are needed for every job, there’s no doubt about that. Some skills translate well from company to company whereas others, not so much. But you also can’t deny the importance of interpersonal skills, emotional intelligence, and other soft skills.

Skills 83

Skills Blended Learning Custom eLearning Development Training 83

Absorb LMS

SEPTEMBER 24, 2019

Providing an outstanding customer experience is always a top goal at any company. But some customers are challenging: They’re having a tough day; they’re impatient; technology has them flustered. Targeted customer service training can build the skills needed to do so with finesse. Beyond basic skills.

Customer Service 117

Customer Service Problem Services Custom 117

Ed App

MARCH 8, 2021

Sales is a cutthroat industry and it takes those armed with the most important sales skills to stay ahead of the competition. Let’s say you have a charming salesperson onboarded on your team who also has impressive communication skills and yet fails to drive long-term contracts. Customer demands and the market are ever-evolving.

Sales 103

Sales Skills Trust Case Study 103

Ed App

JANUARY 27, 2023

The type of service provided to customers can make the difference between whether a brand or organization succeeds or fails. The best customer service solutions train your employees to offer superstar services and allow you to measure their performances so you can do adjustments along the way. That’s exactly what EdApp does.

Customer Service 75

Customer Service Services Solution Custom 75

Folio3

JUNE 11, 2023

Executive Summary: Use Cases For Custom eLearning development has become increasingly popular as businesses want to give their employees and learners individualized and useful learning experiences. Organizations can produce interesting and pertinent learning materials by utilizing custom eLearning creation.

Custom eLearning Development 52

Custom eLearning Development Compliance Training Custom eLearning Strategy 52

CLO Magazine

SEPTEMBER 14, 2023

For good reason, too: More than half of respondents said AI made them more productive by substantially reducing time spent performing daily tasks. According to LinkedIn , workplace skills have changed by 25 percent since 2015, but that number is expected to double by 2027. What skills should we invest in building next?

Teams 84

Teams Skills Cognitive Blended Learning 84

Kitaboo

DECEMBER 22, 2023

The once chalk-and-talk classrooms have transformed into realms of immersive learning environments, with AI as our personal tutor and generative AI customizing education to individual needs. Yet, the true test for Chief Product Officers is integrating these advancements seamlessly with existing educational structures.

Trends 52

Trends Productivity Product Guide 52

Hurix Digital

AUGUST 7, 2023

Organizations have long known that their employees’ soft skills are just as crucial for business as their technical expertise. Soft skills like communication, teamwork, adaptability, and leadership are essential for harnessing productive work environments, enhancing employee engagement, and driving overall organizational growth.

Methods 52

Methods Diversity Training Simulations Skills 52

TalentLMS

JULY 27, 2023

In fact, 76% of employers use skills-based hiring to acquire new talent and 55% use role-specific skills tests, according to TestGorilla. Job postings on LinkedIn focus on skills and responsibilities by 21% more in the U.S. And this is why companies are embracing skills-based hiring. rather than qualifications.

Skills 98

Skills Diversity Training Simulations Assessment 98

eLearning 24-7

APRIL 15, 2021

The Future of Skills. Some sites provide the answer to the question – “What are the skills of the future?” What should be the first question – “What do skills of the future mean?” What is the impact of universities and colleges related to training students for the skills of the future?

Skills 115

Skills Virtual World Communication Write Blog 115

Infopro Learning

APRIL 14, 2022

Combining leadership skills with domain expertise can scale the business to new heights. Some people are born leaders, while others acquire the skill of leadership as they work through their careers. It is now more important than ever for people to develop leadership skills. Consequences of Poor Leadership.

Leadership 221

Leadership Business Course Simulations 221

Infopro Learning

DECEMBER 28, 2023

The traditional more transactional sales methods from the past are adapting to accommodate the needs of a tech-savvy and well-informed customer base who requires a consultative partner. It plays a pivotal role by providing sales teams with the knowledge and skills to navigate this new terrain.

Sales 221

Sales Program Effectiveness Diversity Training 221

Infopro Learning

NOVEMBER 20, 2023

Consider this statistic from Forbes: 64% of companies think artificial intelligence would help them become more productive overall. This personalized approach fosters higher engagement and accelerates skill acquisition. It can process vast datasets, offering insights previously unimaginable.

Adoption 251

Adoption Adopt ROI Analytics 251

LearnDash

SEPTEMBER 11, 2020

But to think of exercise that way is to forget about how popular workout videos are—and continue to be. And if you can provide that coaching while also taking learners through new exercises each week—or offering special training in a new skill—that can be a major draw. Create a master class to demonstrate a special skill.

Ideas 220

Ideas Exercise Coaching Classes 220

Hurix Digital

MARCH 3, 2023

In today’s competitive business world, customer service is no longer just an option but a necessity. A company’s customer service team can make or break its reputation, and customers expect prompt and effective assistance. Benefits of Customer Service Training Online 1.

Customer Service 52

Customer Service Services Teams Custom 52

OpenSesame

OCTOBER 3, 2023

Written by OpenSesame employees Ashley Brown, Senior Customer Success Manager, and Paige Kracke, Senior Manager of Curation Last week at Workday Rising, we presented a session called “Boost Worker Productivity and Transform Training Strategy with Curated Learning Frameworks”. It was so well received we turned it into a blog post!

Productivity 52

Productivity Product Strategy Survey 52

Ed App

MARCH 17, 2021

Here are 10 customer service remote training activities. Customer Service Remote Training Activity #1 – Internal courses and knowledge testing. There are numerous LMS systems out there for managers and course creators to create courses for employees to learn and improve their existing customer service skills.

Customer Service 52

Customer Service Activities Services Custom 52

Unboxed

APRIL 13, 2020

Job Skills Training for Persons with Disabilities. Part of helping more people within this group find employment is helping them master certain soft skills. Read on to learn more about the most important soft skills for students with disabilities. What Are Soft Skills? Soft skills are core individual competencies.

Job 98

Job Personal Personalization Skills 98

Hurix Digital

FEBRUARY 21, 2024

In this post, we’ll explore the top 8 essential skills for full-stack web developers in 2024. Here are five must-have skills for every full-stack web developer! Strong Foundation in Back-End Development Skills Along with the visible product, full-stack developers must also have an excellent foundation for server-side, a.k.a.,

Web 45

Web Skills Develop MySQL 45

Infopro Learning

MARCH 26, 2023

There are multiple reasons why training healthcare employees is essential, An efficient training program enhances employees’ existing skills and identifies areas where improvement is needed, allowing them to be addressed effectively. Using VR, employees can practice their skills in a safe and controlled environment without harming patients.

eLearning Strategy 221

eLearning Strategy Blended Learning Strategy Augmented Reality 221

KnowledgeCity

JANUARY 6, 2021

Divergent thinking is the act of generating multiple solutions to a problem or multiple uses for a product. When exercising divergent thinking, every idea is heard, recorded and accepted. For example, let’s say you need to reach more customers. Look at the products around you and think of the services you pay for.

Business 98

Business Skills Press Ideas 98

Thinkdom

JANUARY 4, 2024

Make learning interactive with drag-and-drop exercises. Aid in decision-making skills through branching scenarios. For example, it can be used in exercises where learners match terms to definitions or place items in correct categories. For example, it can be used to simulate a customer service call or a job interview.

Content Developer 105

Content Developer Interactive Simulations Content 105

Hurix Digital

FEBRUARY 28, 2023

In this post, we discuss some of the proven ways to leverage eLearning solutions for enhanced employee productivity. Digital Learning Games Increasingly popular elements of any eLearning solution, these digital learning games offer learners multiple choices for what to do and also enable them to develop their skill sets further.

Blended Learning 52

Blended Learning Diversity Training Productivity Product 52

TalentLMS

SEPTEMBER 10, 2020

Slowly but steadily, the overall brand experience has become as important as the actual products or services. So how do you make sure your customer experience gives you an edge over your competitors — when just creating superior products won’t cut it anymore? Three words: stellar customer service. Ready to get started?

Customer Service 96

Customer Service Services Diversity Training Custom 96

OpenSesame

SEPTEMBER 14, 2020

Through storytelling and case studies, world-renowned subject matter experts captivate learners not only in the most in-demand business skills, but also in topics unparalleled to anything currently available in the OpenSesame catalog. OpenSesame helps develop the world’s most productive and admired workforces. About OpenSesame.

Expert 95

Expert Library Case Study Diversity Training 95

Hurix Digital

APRIL 22, 2024

To improve worker skills, encourage creativity, and maintain a competitive advantage, businesses actively invest in learning and development programs. Comprehending the distinctions among these methodologies is important in developing effective learning tactics customized to meet the requirements of an organization.

Enterprise 45

Enterprise Compliance Training Outsource Zoho 45

Learning Pool

OCTOBER 26, 2023

Yet taking advantage of the opportunities to grow means overcoming considerable challenges in the areas of investment, R&D, digital transformation, increased regulation including ESG, and, not least, a skills shortage. Every new product and research project needs to meet scientific and ethical standards.

Compliance Training 101

Compliance Training Compliance Analytics Performance Support 101

Spark Your Interest

JUNE 3, 2020

Scared to learn how positioning can make your instructional products awesome? You know your product is awesome – but does anyone else? But it’s not about following trends or comparing yourself to the competition to attract the widest customer base. So, everyone else will get to know your product is Obviously Awesome.

Blended Learning 158

Blended Learning Market Instructional Instruction 158

OpenSesame

FEBRUARY 22, 2023

This latest expansion provides even more opportunities for customers to access high-quality, interactive training content on IT topics, DEI, software development and design. Its most popular courses include HTML5 Authoring, JavaScript Specialist, and Rock Out with Photoshop.

Cyber Security Training 98

Cyber Security Training Diversity Training Cloud Computing Photoshop 98

fewStones

MARCH 7, 2024

Diverse skill levels and backgrounds of employees: Tech startups attract talent from diverse backgrounds, including software development, marketing, sales, and operations. One-size-fits-all training approaches may not effectively cater to the diverse skill sets and learning styles present within the startup environment.

Diversity Training 98

Diversity Training Video Simulations Metrics 98

eFront

JANUARY 9, 2018

Whether you are a business owner or an entrepreneur, productivity is key for your success. Here are some productivity tips to become more efficient: 1. Productive and successful people never stop learning. A culture of learning drives productivity. Taking breaks increases our work productivity. Create a To-do List.

Productivity 0

Productivity Product Tips Business 0

eloomi

JULY 19, 2022

Time to learn new skills. If you need a hand with creating the premises to enable skills development plans and close skills gaps , you can take a look at our eloomi Infinite solution. When it comes to people and skills development, we all know that employee motivation and performance go hand in hand.

Skills 52

Skills Content Develop Diversity Training 52

TalentLMS

OCTOBER 10, 2019

All companies are different, but all companies that survive have one thing in common: they’re customer-driven. After all, what’s a company without its customers? The tricky part is that making customers happy isn’t as easy as it used to be. What skills do you need for customer service? Don’t take our word for it.

Customer Service 70

Customer Service Services Custom Guide 70

PDG

FEBRUARY 27, 2024

They all go through training (strength building, skill drills, endurance and agility conditioning, etc.), and likely go through similar or even exact training exercises. Throughout their career, athletes receive coaching and opportunities to enhance their skills. Consider how top athletes achieve their elite status.

Sales 59

Sales Coaching Metrics Training 59

Unboxed

JANUARY 13, 2020

Soft skills, like the ability to communicate and work together, are some of the most sought-after employee skills. In fact, 92% of recruiters say soft skills are critical tools they look for in their applicants. Unfortunately, soft skills don’t come naturally to everyone. Attributes of Soft Skills.

Activities 67

Activities Skills Blended Learning Sales 67

Paradiso

JANUARY 30, 2023

A fully customized authoring tool with SCORM compliance is Paradiso Composer. With a straightforward drag-and-drop content creation interface, customization features that let you add your own touches to each course screen, and mobile responsiveness. You can quickly upload presentations, films, and other content with ease.

Authoring Tools 172

Authoring Tools Authoring Tools Compliance Training 172