Free Webinar: How to Price Education Products

Association eLearning

Pricing for education products is all over the map. But pricing is too essential to leave to guesswork. In this session, we look at why you should eschew “downside pricing” (e.g., cost-based approaches) and embrace “upside pricing” that looks at the value you deliver to the buyers.

eLearning Brothers Revamps the Free eLearning Library

eLearning Brothers

We all love free stuff, especially when it can be put to good use! eLearning Brothers has always given and will continue to give out free assets that are beneficial to eLearning developers and presenters alike. We have added a free eBook by the renowned Bill West to our library!

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Marketing Never Ends – How Does Product Education Help?

Talented Learning

Today we feature excellent customer education advice from Ruairi Galavan , Senior Manager of Customer Engagement at Intercom. Every New Customer Counts. Customer acquisition is an obsession among startups. Product Education. How to Bootstrap Product Education.

What is Customer Training? (And how an LMS can help)

Docebo

One of the audiences for whom training will provide massive returns is your customers – not only will they appreciate having a centralized space to refer to when they have questions, but it will help them see results quicker. What is a Customer Training Program?

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How to Measure Customer Value (And Why It Matters)

Talented Learning

Today we feature advice about customer value metrics from Laura Patterson , President of VisionEdge Marketing. And how can you reflect this in customer-focused metrics? ” Why Value Creators Put Customers First. But which customer metrics matter most?

The Blended Learning Approach to Customer Training (Free Webinar)

Bottom-Line Performance

What makes customer training effective? And how do you design solutions that help customers not only use your product, but master it? This past June, we shared a case study on customer training in partnership with one of our clients, Roche Diagnostics.

Why And How You Should Educate Customers On Your Products

TalentLMS

Your business has developed a competitive product. But do customers know how to use it to its full potential in order to get the most value from your product? In the modern business world, too little attention is paid to customer education. Improved customer satisfaction.

Online Customer Training: Behind the Surge in Specialized Learning Systems

Talented Learning

Online customer training is experiencing a renaissance of sorts, as companies large and small discover its tremendous untapped value. 56% use more product features. 87% use products more independently. After all, who knows more about a product or service than its source?

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Best Customer Education Blogs: 25 Must-Reads for Learning Professionals

Talented Learning

Which blogs offer the best advice about customer education practices, strategies and technologies? But with such phenomenal recent growth in the customer experience market, there is no obvious answer. The thirst for tools that drive profitable customer relationships seems unquenchable.

Customer Engagement Metrics: What Marketers Can Teach Learning Pros

Talented Learning

This concept quickly gained traction and is now considered a cornerstone of customer-centered marketing and digital transformation. This means marketers must focus on understanding how people interact with their brand, their products and their organization, across all touch points.

Why Customer Training is Important for Manufacturing Companies

TOPYX LMS

Customer training isn’t just for tech companies. Manufacturers, in particular, have a lot to gain by prioritizing customer training. 1 The online university features product training as well as practical cleaning tutorials. Customer Service Manufacturing Corporate LMS

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Free eBook: Developing Custom eLearning That Results In Efficient Corporate Training Delivery

eLearning Industry

It goes without saying, that if the company you work for believes and invests in learning, then they most likely hold an edge over their competitors, who might be focused solely on productivity. Employee Engagement Custom eLearning Employee Training Free eLearning eBooks Online Training

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5 Ways Performance Support Can Help You Amplify Productivity

Docebo

This free report, published in partnership with The 70:20:10 Institute, uncovers how performance support brings learning and working closer together. Five Ways Performance Support Increases Productivity.

Why Product Managers Should Include Training in Their Launch Plan

Bottom-Line Performance

And then there’s the really bad surprise when you’re a product manager and you find out your company’s sales reps are misrepresenting the product you so carefully developed! So how do you avoid bad surprises when you’re planning your next product launch?

Podcast 34: Online Customer Education Success – With Brittany Tamul of ArrowStream

Talented Learning

EPISODE 34 – TOPIC SUMMARY AND GUEST: As I’ve noted previously , customer training continues to be the hottest segment of the extended enterprise learning landscape. Companies everywhere are looking for guidance to establish or expand their customer training programs.

Deck the Halls with Free Holiday Cutout Characters

eLearning Brothers

Creating a holiday-themed scenario customer service scenario? Ben’s pose and expression, above left, perfectly portray a customer wondering why his package hasn’t arrived yet. Free Characters. We always go the extra mile for you here at eLearning Brothers.

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The Importance of Listening to Your Customers (+How It Will Benefit Your Business)

Docebo

So, what about what our peers, managers, and customers have to say? In business, listening is one of the most important skills that you can have , especially if you take care of a team or have a customer-facing role. Why you Should Listen to Your Customers.

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Stunning Free Update to Adobe Captivate 2019 Raises the Bar with Quick Start Projects & Productivity Enhancements

Adobe Captivate

The latest update to Adobe Captivate is out now, it is free to Captivate users who either own Adobe Captivate 2019 or are on a subscription plan, and it is chock full of fresh, sensational new features and resources. Getting Started with Adobe Captivate 2019 : The incredible Free Update.

Use Customer Service Training to Prepare for Problem Solving

Absorb LMS

Providing an outstanding customer experience is always a top goal at any company. But some customers are challenging: They’re having a tough day; they’re impatient; technology has them flustered. Technical skills & product knowledge.

Learning The Language of Customer Education: A Pocket Guide

Talented Learning

We’re living in an increasingly customer-centered world. But what I don’t always get is how to distinguish one customer-centered business term from another. And where exactly does customer education fit in? Access (How easily can the customer do business with you?).

Customer Satisfaction: Gaming the System

The Performance Improvement Blog

When it comes to measuring customer satisfaction, managers are gaming the system. They are advising customers to answer survey questions in a way that makes the manager look good, i.e., a rating of 5 on a 5-point scale. Customer Service Run Amok.

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Customer Training Pricing and Packaging: What’s the Best Strategy?

Talented Learning

If you follow my LMS trends updates , you know that customer training is where the action is. Here’s why: When you buy a product or service, the faster you learn how it helps you achieve your goals, the more successful your customer experience will be. 4) Free Tool.

10 free test maker tools

Ed App

There are many excellent, free online learning platforms with engaging courses and testing to help teachers and L&D professionals alike. . Test Tools With Free Online Training Courses. EdApp is a free course library, authoring tool, test builder, and learning platform all-in-one.

Docebo Makes Free COVID-19 Educational Resources Available in All Customer and Trial Platforms Today

Docebo

Our commitment to our customers. For our customers and those with or about to start a free trial, we have added four new, free courses to the Docebo Content Catalog, with the support of GO1. What if you’re not a customer?

50 Free Online Courses

Ed App

Now, people from all over the world can better themselves with free online education, no matter who they are or where they are. Whether you want to get ahead in your career, start a new career, or simply to better yourself, free online learning is here to help you learn in a meaningful way.

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10 Kickass ways to Sell Digital Products on your WooCommerce Store

The Be-all and End-all Guide to Creating a Supreme LearnDash LMS

Are you selling digital products like eBooks, audios, video, educational courses, stock photographs, or anything that’s digital on your WooCommerce store? Create bundles of fun with multiple digital products. All you need to do is pick the right products to bundle.

How Is Digital Transformation Shaping Customer Experience?

Talented Learning

Today we feature insights about customer experience from Daniel Newman , Principal Analyst at Futurum Research and CEO of Broadsuite Media Group. As I’ve often said, digital transformation is about one thing – creating business value by improving customer experience.

Covid-19 Aid: Free Tools and Resources for Virtual Learning and Remote Work

Talented Learning

So we’ve compiled a list of free tools and resources in 7 categories: 1) Learning Technology Offers. So feel free to bookmark this page, so you can return periodically for updates. Free Tools and Resources for Virtual Learning and Remote Work Solutions.

Empower your company trainings with Custom LMS by Paradiso Solutions

Paradiso

Most learning management systems can offer custom LMS solutions that could include features like changing the logo or the colors of your LMS. You’ll need to decide if including branding elements like a logo, company colors and custom URL is enough. Why you need a Custom LMS solution?

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Podcast 19: Customer Education 101 – With Dave Derington of Azuqua

Talented Learning

EPISODE 19 – TOPIC SUMMARY AND GUEST: On our previous episode , we talked about the increasing popularity of customer success programs among high-growth companies – especially software-as-a-service (SaaS) vendors. But what role does customer education play in this process?

The best free PowerPoint templates online

BrightCarbon

Of course, there are lots of places you can get free PowerPoint templates, but are they any good? Well, we’ve done the legwork for you and have collected a few of the best free PowerPoint templates online. Slidesgo also has some lovely photography-heavy free PowerPoint templates.

Linkedin Learning Product Review

eLearning 24-7

Administration back-end – Navigation is good, some of the features such as Best Practices from LinkedIn Learning is illogical (especially since in my test, because only one best practice had anything of use for the administrator (from the product or value add standpoint).

Podcast 32: Building a Customer Education Business Case – With Bill Cushard of Learndot

Talented Learning

EPISODE 32 – TOPIC SUMMARY AND GUEST: If you’re a fan of Talented Learning, you know I’m obsessed with customer education. Bill is one of the few people in the world who truly has a finger on the pulse of customer education. What led you to customer education, specifically?

Building Customer Profiles To Focus Your Online Learning Product Plans

eLearning Industry

How your individual learners behave and what they need along their learning paths can form natural groupings of behavior that can become the basis for building effective customer profiles. eLearning Market eLearning Market Growth eLearning Marketing Free eLearning eBooksThis post was first published on eLearning Industry.

How to Compete with FREE eLearning

Association eLearning

Everyone loves free. Free coffee, free Wi-Fi, just about anything “free” is good, right? And if your association has plans to sell your next online course or webinar, you might not be too excited to hear your competitor is offering a similar product for free.

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