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Is Your RFP Response On Point? Tips for Learning Systems Vendors

Talented Learning

But preparing RFP responses can be brutal – especially if you blow it with unforced errors. What’s Wrong With This RFP Response? You rally your team and spend many hours developing an RFP response. So why are you losing at the RFP stage?

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Tony Karrer

Continuing on from my earlier posts: LMS Selection Presentation Reformulated LMS Selection Team and Stakeholders LMS Selection Process From several comments and from looking at my list of issues, I realize that writing a good LMS RFP is challenging and it's easy to make lots of mistakes. LMS RFP Resources John Theis wrote a dissertation on the contents of 25 RFPs submitted to an LMS vendor. But, what I see as the most common problem in LMS RFP documents are the requirements.

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Podcast 19: Customer Education 101 – With Dave Derington of Azuqua

Talented Learning

EPISODE 19 – TOPIC SUMMARY AND GUEST: On our previous episode , we talked about the increasing popularity of customer success programs among high-growth companies – especially software-as-a-service (SaaS) vendors. But what role does customer education play in this process?

How to Choose the Right LMS? Ask a Learning Tech Analyst

Talented Learning

For each solution, we conduct executive briefings, product demonstrations and customer interviews. That’s why we communicate requirements in a structured request for proposal (RFP). If qualified vendors want to be considered, they must reply to the RFP in full.

LMS Do and Don’ts – Isn’t it time to do what’s right?

eLearning 24-7

Marketing spin is about getting you to buy one product versus another. With some exceptions, vendors will customize the skin of your LMS without additional fee. LMS vendors will add your logo and depending on the vendor make some cool tweaks for you – for free. Always believe that every customization is free. . As noted, skinning with some tweaks are free and there are vendors who go beyond that. Meet my friend, the RFP.

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Free learning & development webinars for May 2017

Limestone Learning

This webcast will share a proven four-step process to turn disengaged workers into a unified high-performing team, resulting in increased patient satisfaction, employee productivity, and retention, profits and government reimbursements. " Very early. "

Extended Enterprise LMS Buyers Companion – 2019 Edition

Talented Learning

For instance, in the corporate world , that could include customers, prospects, channel partners, franchisees, contractors, suppliers and perhaps employees, too. 1) Why is customer education gaining momentum? Customer Education 101 – With Dave Derington of Outreach.

Step right up to the LMS Sideshow

eLearning 24-7

Best of all, its free. I am passing around my hat, feel free to drop tens and twenties in. This idea that unless you have heard of them, they are not a good product or rather they are a lesser product just isn’t true. Right off the top of my head, after I remove my top hat, I can think of fifty systems that have an outstanding product. If you are interested in seeing the basics, then check out my LMS RFP template. Hello, hello, hello!

Moodle Services Provider – How would you Choose the Right One?


Draft a good RFP (Request for Proposal). Next, download an RFP template! Yes, there is a proper format for an RFP! And that by no means is a marker to not being experienced or not knowing the product or the market. Ask for Demos, Free Trials.

Talented Learning Greatest Hits – 2018 Edition

Talented Learning

And what business benefits should you expect when educating customers or others outside of your organization? As soon as we finish our monthly live webinar events, we post the recordings in the Talented Learning Center – a free library of low-hype, high-value, on-demand resources.

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You Just Selected a Shiny New LMS. Great! Now What?

Talented Learning

You’ve probably spent the past 3-12 months developing LMS requirements, researching potential vendors, reading RFP responses , watching demos and testing features in a sandbox. The amount of space you’ll need isn’t likely to exceed the free limit.

Is Your LMS License Model Misaligned? How to Avoid Costly Mistakes

Talented Learning

Throughout the last month, I’ve reviewed 12 RFP responses for 3 different LMS business scenarios: association learning, commercial training and corporate channel/customer education. Submit the form below to schedule a free preliminary consultation at your convenience.

LMS Trends: 2018 Mid-Year Learning Systems Market Update

Talented Learning

This new “specialist” technology landscape benefits LMS customers and vendors, alike. UPDATE: Thanks to APIs that dramatically simplify technology integration, almost anyone can “snap together” compelling, customized learning ecosystems.

LMS Review: Litmos

Talented Learning

Anyone can sign-up for a 14-day Litmos free trial — no credit card required. An advanced Training Ops product for organizations that run training as a business. If buyers need these items, they will want to test them during the free trial. Product: Litmos LMS.

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Got LMS Implementation Questions? Ask a Learning Tech Analyst

Talented Learning

3) What level of LMS customization is reasonable to expect? Well, I think “customization” is a dangerous word. It’s best to avoid customization unless it’s absolutely necessary. That’s one reason why we clarify buyer requirements in a formal RFP.

10 Ways to Lose at Selling Learning Systems: For LMS Vendors

Talented Learning

Then we recommend 4 highly qualified, matching vendors to evaluate in a formal RFP process. 1) Rather than customizing your RFP response , just reuse a boilerplate proposal. 5) Don’t illustrate a deep understanding of the business need in your RFP or product demonstration.

How to Pick the WRONG Learning System

eLearning 24-7

That said when it involves your employees (and retaining them) and your customers (and increasing sales), you may wish to think of another way to solve the problem, rather than just acquiescing. Focus on what it can do, what problems it will solve with your organization, how this or that, will boost productivity and or sales, or whatever you are trying to accomplish. . They always say if you have questions, feel free to interrupt and then when you try to, some will ignore you, why?

Seven Simple Steps to Select the Right LMS Vendor

CommLab India

These software applications allow you to host, manage, and track training programs in a hassle-free manner. Select the vendors who score high, and contact them for the next step — a demonstration of their product. Step 4: Request LMS Vendors for a Free Trial of Their Products.

On The Road Again…to EDUCAUSE, Online Learning Summit, I4PL, and DevLearn 2019

eThink Education

Joining efforts with theTotara team allowed us to turn to them if an attendee had specific questions about the product roadmap or wanted to meet the R&D team behind the products we deploy for our clients every day.

On The Road Again…to EDUCAUSE, Online Learning Summit, I4PL, and DevLearn 2019

eThink Education

Joining efforts with theTotara team allowed us to turn to them if an attendee had specific questions about the product roadmap or wanted to meet the R&D team behind the products we deploy for our clients every day.

LMS Review: Docebo 7

Talented Learning

Three years ago, this vendor was happy to gobble up even the smallest LMS customers who educated and sold themselves via a free trial. Docebo has built a pure cloud LMS that now supports over 1200 customers. (By Strong support for standard and custom notifications.

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7 Key Components Of The LMS Switching Process

Upside Learning

Jason lists the Product or the Vendor or the Cost as possible reasons. Ultimately the reasons would be a mix of the product, the vendor and/or cost. This will also eliminate the problems which arise if an LMS is bought only as per sales demos or mere RFP checklists.

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Five Ways to Buy an LMS You Will Hate!

Talented Learning

Some people even think customer dissatisfaction is the reason there are 700 LMS vendors. LMS customer satisfaction is actually more of a bell curve, ranging from extreme hate to true love. The customer? So they send the RFP to too few or too many.

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How Can Associations Improve Member Education? Ask a Learning Tech Analyst

Talented Learning

In fact, many associations find that this kind of social learning experience is an effective membership gateway when offered to non-members on a standalone basis for free, or for a fee. Customer support and. When to issue an RFP (or not).

Can you recommend an LMS?

eLearning 24-7

Yet, as I have often noted, it is rarely pushed upon in an RFP, let alone a demo. You the consumer can use the support card as part of your RFP process, which I strongly recommend. . And I know folks who leave them are usually unhappy for various reasons, but I can tell you that I have had two in-depth meetings with SumTotal including one with the VP of Customer Service/Support and have seen the metrics. And many you can schedule a demo, send RFP, etc.

Digital Learning Platforms In, LXP out

eLearning 24-7

If after a few years, nobody can recall your name, or remember your name or even associate your name with the type of product you are, then you need to change your name. There is also these thing called “Training”, and these folks do not have a background in OD, nor do they (as a whole) only focus on employees’s learning, especially if they also have customers (B2B external). Your DLP provides employee development or customer training or both.

Latest Negative E-Learning Trends

eLearning 24-7

What this tells me, is that the vendor thinks they know more about how to train your employees/customers then you do (actually, it also tells me they had no idea on why WBT was designed in the first place. . Product is garbage. If you are attending, feel free to stop by and say hi. .

LMS Review: Adobe Captivate Prime

Talented Learning

Since I was already logged-in as an Adobe user, I initiated a 30-day free trial of Adobe Captivate Prime with just one click. Strengths of Adobe Captivate Prime include: Free trial. Plenty of clear self-service tutorials and free support. Product: Captivate Prime.

LMS Q and A

eLearning 24-7

Everything from which one should I pick, to what do I think of X or Y to whether or not, they should have use a RFP. Sure, you have it customized (to a degree) of what you need – skin it, add children or sub portals, use e-commerce, and blah blah, but at the end of that contract, it either goes back to the vendor (in a sense) or you renew. Sometimes in education, the LMS is free, but again its misleading. Yes, its free- but again, you are renting/leasing it.

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18 Top Learning Systems Trends to Watch in 2018

Talented Learning

Instead, these are precision tools, aimed at customers who are grappling with well-defined issues. This has opened the door for small and medium-sized buyers to invest learning platforms to support education programs for employees, channel partners, customers and other external audiences.

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3 Priority Questions for your LMS Feasibility Study

Petra Mayer

Typically, this is done through a “Request-for-Information” (RFI) process or through a “Request-for-Proposal” (RFP). The role of demos, walks-throughs and product tests. Many LMS providers will offer a product demo. Again, most LMS providers will allow for a free test period.

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ATD17 Post Review: Rants & Raves Edition

eLearning 24-7

Mini Takeaways on several products. Best Product. There were a few video learning platforms there and one product I did like on the video course build side, more on that in a bit. There were vendors pitching their products as micro-learning platforms. Atlanta.

The Ultimate Glossary of eLearning Terms


CRM (Customer Relationship Management). A customer relationship management system manages all your company’s relationships and interactions with your current and future customers. It helps you improve your profitability and retain customers. Customer Training.

Top 50 Learning Systems for 2019 (50 to 30)

eLearning 24-7

The number one reason folks leave systems is the lack of support, yet it is rarely inquired about in any RFP, let alone demos. Feel free to use my support card that I send out to vendors and/or ask them directly. . I get it that your customers may not be using mobile, but the fact of the world is that mobile is very important. Oh, and send them your amazing RFP. . #38 Back by popular demand, the top 50 Learning Systems for 2019.

LMS Demo Do’s and Don’ts

Talented Learning

Since LMS can mean a lot of different things to a lot of different people, and can range in cost from free to millions of dollars, let me quickly frame out the size and scope of each sales opportunity for context. Don’t defend a perceived product gap. Free Consult?

Talented Learning’s Greatest Hits: 2017 Edition

Talented Learning

Since then, we’ve seen an explosion in the number of modern LMS vendors, and in enthusiasm for strategies and technologies that help organizations educate customers, channel partners and other external audiences. When and how to use an RFP (or not).

Latest Positive Trends In E-Learning

eLearning 24-7

Is it the product with the most amazing capabilities? Still a high rate of newbies (customers) who have never had an LMS and now want one. There is an uptick in the number of custom development shops who can build VR content/courses. How do we define brilliant?