Limestone Learning

MARCH 28, 2024

Embrace the spring energy with engaging, free learning opportunities. PT: Killing Complexity — Why Simple Wins (Free for ATD members) Unproductive meetings, irrelevant rules and reports, and endless emails keep people from doing the work that matters most. “ flowers easter lilies daffodils ” by Maria Godfrida is licensed by Pixabay.

Free 81

Free Develop Diversity Training Brandon Hall 81

Ed App

JANUARY 27, 2023

The type of service provided to customers can make the difference between whether a brand or organization succeeds or fails. The best customer service solutions train your employees to offer superstar services and allow you to measure their performances so you can do adjustments along the way. That’s exactly what EdApp does.

Customer Service 75

Customer Service Services Solution Custom 75

Continu

APRIL 21, 2020

Maybe employee engagement survey questions are more of an afterthought for your company. businesses with 50-500 employees were surveyed and 63.3 Companies today are using employee surveys to look for issues long before they escalate into losing key team members. Types of employee surveys. Employee culture survey.

Survey 52

Survey Productivity Product Culture 52

Limestone Learning

FEBRUARY 2, 2024

This month’s array of free webinars can spark your creativity, build your business savvy or just give you an hour to relax and absorb some new ideas. Best of all, these events are free to attend. But keeping quality and customer satisfaction high requires effective training. Tuesday, February 6, 2024, 11 a.m.–12

Brandon Hall 81

Brandon Hall Metrics Free Diversity Training 81

Appsembler

AUGUST 18, 2021

How much value does a customer training program really add? You might be questioning if it will really make a difference and whether the time and effort spent re-evaluating your customer training program is worth it. Opens New Customer Acquisition Channels. Your customer training program can function in the same way.

Custom 98

Custom Program Benefits Effectiveness 98

Limestone Learning

MAY 2, 2023

The best part is that you can do this for free by signing up for a one-hour webinar. PT: From Accidental to Intentional: Building an Instructional Design Career with Purpose and Passion (Free for ATD members) Chances are, you didn’t aim your childhood aspirations on elearning and instructional design, but here you are.

Free 94

Free Brandon Hall Diversity Training Compliance Training 94

OpenSesame

FEBRUARY 4, 2021

Of all the industries struck by the pandemic, customer service was hit especially hard. The customer service industry has drastically changed, with many customers finding themselves frustrated, irritated, and anxious. . Many customers reported that their calls were “difficult.” The big takeaway.

Customer Service 98

Customer Service Services Custom Policies 98

learnWorlds

AUGUST 2, 2023

Recent research by Deloitte indicates that client-centric companies are 60% more profitable compared to companies not focused on the customer. A client-centric philosophy manifests in several ways – starting with a deep understanding of customer needs and desires , combined with a proactive rather than reactive approach to those.

Custom 52

Custom Education Business Metrics 52

Appsembler

JANUARY 7, 2024

Customization and Integration Capabilities: Select an LMS that allows branding and language customization and offers API access for seamless integration with existing tools, ensuring scalability and a personalized learning environment. Excessive customization might detract from the learning experience.

LMS 104

LMS Free Diversity Training Metrics 104

Wahoo Learning

NOVEMBER 1, 2023

A solid understanding of product knowledge doesn’t just empower a sale; it enriches the customer experience. Being able to convey features, benefits and specifications is important, but grasping what a product delivers to the end user is invaluable. Measuring product knowledge is crucial to the success of product training.

Knowledge 52

Knowledge Productivity Product LMS 52

The Performance Improvement Blog

DECEMBER 10, 2013

When it comes to measuring customer satisfaction, managers are gaming the system. They are advising customers to answer survey questions in a way that makes the manager look good, i.e., a rating of 5 on a 5-point scale. Rather than trying to improve the customer experience, they are trying to improve their scores.

Custom 185

Custom Games System Customer Service 185

Limestone Learning

JULY 31, 2023

But if you do have an hour or so to devote to learning, why not check out a free webinar? It’s a productive way to spend your time in the shade! Free for ATD members) Generative AI has unleashed a world of possibilities in the realm of skill development and corporate learning. Tuesday, August 1, 2023, 11 a.m.–12

Free 76

Free Diversity Training Compliance Training Authoring Tools 76

learnWorlds

JULY 8, 2022

Are you putting enough focus on customer satisfaction in your business? Besides, you already know this – it’s all about the customer. Customer satisfaction should be a top priority of every business because happy customers are more likely to stick around and recommend your business to others.

Custom 52

Custom Metrics Business Score 52

Hurix Digital

NOVEMBER 28, 2023

Read on to learn how your business can harness the power of RPA to enhance productivity and operational efficiency in today’s landscape. Data Entry and Data Migration Invoice Processing Customer Service Supply Chain and Inventory Management How to Use RPA Automation to Increase Productivity?

Productivity 52

Productivity Product Customer Service Simulations 52

eLearning 24-7

APRIL 6, 2023

People love product reviews, okay some people. Next week, I will be doing a product review only on BizAcademy, an impressive system around experts, with cohort-based learning at its core. Please note, that these reviews are high-level product reviews – but with plant-based meat to them (I do not eat meat, hence plant-based).

Productivity 78

Productivity Product Scanning Metrics 78

TechSmith Camtasia

MAY 5, 2021

Are you educating your customers effectively? Video tutorials, blogs, and technical documentation are just some of the different ways you can provide users of your product with the help they need to be successful. But truly empowering your customers goes beyond the material you provide.

TechSmith 98

TechSmith Lesson Education Custom 98

Limestone Learning

SEPTEMBER 30, 2022

Fall is a great time to put on some socks and do indoor things — like enjoying a free webinar! Well-designed surveys and focus groups are some of the most used tools for data collection. If you have a spare moment to spend on some casual professional development, check out this month’s abundant offerings. In this session, Dr. Sheila B.

Free 104

Free Brandon Hall Diversity Training Develop 104

TechSmith Camtasia

FEBRUARY 24, 2020

Can you build a successful business without successful customers? But, most companies (both large and small) don’t invest enough time and energy in customer education — actually helping their customers learn to use your products. Customers feel anxiety when they try a new product or service.

Custom 92

Custom Education Content TechSmith 92

Hurix Digital

NOVEMBER 29, 2023

As a result of its exponential growth in popularity, gamification in retail has become a crucial marketing tool for businesses looking to increase customer loyalty and revenue. How Gamification Induces Higher Customer Engagement in Retail? How Gamification Induces Higher Customer Engagement in Retail? to reach USD 37.00

Gamification 52

Gamification Augmented Reality Custom Behavior 52

Limestone Learning

OCTOBER 28, 2020

If you’re seeking some motivation, look no further than this selection of free webinars for November. Gomo’s Huw Edwards, Business Development Executive, and Simon Waldram, Customer Success Manager, will talk you through some top tips they’ve seen their customers using that catch learners’ attention. Tuesday, Nov. Tuesday, Nov.

Free 133

Free Diversity Training Compliance Training Blended Learning 133

Think Orion

AUGUST 28, 2023

You’ve been working on your product for months; finally, it’s time to launch ! Product launch events are a time to celebrate your efforts and showcase what you’ve done. Also, it can serve multiple purposes , such as creating brand awareness, generating hype about your product, or simply increasing sales. Simply – good planning!

Ideas 52

Ideas Examples Productivity Product 52

Limestone Learning

MARCH 29, 2021

If you can catch a breath this month, give yourself an hour to attend a free webinar. PT: Debunking Myths about Certification (Free for ATD members) Wondering about the best way to advance your career? It’s springtime chaos! It may give you some new ideas, and even some time management tips. Thursday, April 1, 2021, 10 a.m.–11

Free 103

Free Diversity Training Compliance Training Brandon Hall 103

Hurix Digital

JUNE 1, 2023

Consequently, the competition in the market is immense, and each business is struggling to engage and retain customers. Positive customer engagement not only provides a competitive edge to a business but also allows it to increase its sales through repeat purchases and recommendations. Table of Contents: What is Customer Engagement?

Gamification 52

Gamification Custom Content Case Study 52

LearnDash

DECEMBER 5, 2023

Here’s a simple formula to help you: Revenue = Number of members x Membership fee The question then remains: Are your customers willing to pay that price? What are the other popular products your audience looks for, and what do they cost? People can become members for free, with limited access to your content. How do you know?

Site 202

Site Tips Cost Market 202

Kitaboo

APRIL 23, 2024

A recent survey revealed significant benefits associated with comprehensive training programs within companies. Demonstration Videos Demo videos are instrumental in driving product sales by helping employees visualize the end-product/service experience. Consider scalability and customization options to accommodate future growth.

Video 52

Video Diversity Training Compliance Training Guide 52

Wahoo Learning

JUNE 30, 2022

Customer training programmes have introduced new heights of knowledge – an increasing number of organisations are now adopting the educational approach and reaping the results of higher sales, more loyal customers, more valuable feedback, and greater levels of partner engagement. Four Stories of Customer Training Success.

Custom 52

Custom Examples Training Train 52

Limestone Learning

FEBRUARY 26, 2021

If you feel sunny and ready to learn something new, why not sign up for one of the free webinars being offered this month? Use the ready-to-go slides and customize it according to your needs. Bring on the crocuses, daffodils and allergies! It’s worth it to feel the sun and have that sense of new growth that comes with spring.

Free 96

Free Brandon Hall Authoring Tools Virtual World 96

learnWorlds

JUNE 27, 2022

Consumers are embracing digital products and services, such as music, ebooks, and online courses, at a greater rate. Many entrepreneurs have created whole businesses around digital products, and a new generation of creators monetizes their audience by selling digital products. Start free trial. -->. Start free trial.

Ideas 52

Ideas Digital Productivity Product 52

Instancy

NOVEMBER 22, 2023

With everything changing so quickly these days, training your customers is more important than ever. This might make it challenging for companies to offer extensive client training programs. Businesses and customers may have access and travel issues if there are no nearby training facilities.

Mobile Learning 52

Mobile Learning Diversity Training Mobile Custom 52

Ed App

MARCH 21, 2021

Why improve customer service training? Great customer service is not a skill that all people are born with. But like any other skill, practice in the presence of a competent educator will help take average customer service employees to a whole new level. Customer service training idea#1 – Start right away.

Customer Service 52

Customer Service Services Ideas Custom 52

Inquisiq

JANUARY 20, 2021

Extended enterprise learning, as opposed to an internal employee training program, is training provided to learners outside of your organization: the customers! The capability to expand knowledge and resources beyond the walls of an organization makes a huge impact because it focuses on the customer experience.

Enterprise 52

Enterprise Custom LMS Create 52

Inquisiq

JANUARY 20, 2021

Extended enterprise learning, as opposed to an internal employee training program, is training provided to learners outside of your organization: the customers! The capability to expand knowledge and resources beyond the walls of an organization makes a huge impact because it focuses on the customer experience.

Enterprise 52

Enterprise Custom LMS Create 52

TOPYX LMS

JUNE 23, 2016

Second, most individuals are experts at operating their personal mobile devices and need no assistance in this area, which frees up valuable training time. A BYOD policy also makes it easy for employees to access corporate data and online training materials, which can increase productivity.

Productivity 146

Productivity Product Association Learning Management System Policies 146

eLearningMind

JANUARY 12, 2023

The modern customer has so many good-quality products to choose from these days. But as a result, attracting and retaining customers is more demanding than ever. “Then, how am I going to engage customers? . “Then, how am I going to engage customers?” What is customer engagement?

Custom 52

Custom Strategy Authoring Tools Training 52

Talented Learning

JANUARY 22, 2019

Today we feature a post by Adam Avramescu , Head of Customer Education & Training at Checkr and Co-Founder of the CELab blog/podcast. He also authored the new book, Customer Education: Why Smart Companies Profit by Making Customers Smarter. Are you thinking about starting a customer education program?

Custom 100

Custom Education Program Metrics 100

KnowledgeCity

JANUARY 10, 2024

This data is based on a survey involving over 1,500 business leaders. When everyone fully understands how to behave and interact with each other, it can lead to a more harmonious and productive workplace. Improving Customer Interactions In many industries, employees are expected to interact with customers or clients on a regular basis.

Companies 98

Companies Compliance Training Social Media Training 98

ProProfs

JULY 19, 2019

Surveys provide actionable information for all kinds of online training environments. With this in mind, we discuss in this blog 10 effective training evaluation survey questions that you should include in your training survey. Importance of Framing the Right Training Survey Questions. Read on to find out. Respect that.

Survey 61

Survey Online Authoring Tools Training 61