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Training Strategies for the Insurance Workforce: Unlocking Success through Practical Approaches

Infopro Learning

The BFSI (Banking, Financial Services, and Insurance) sector is known for its fast-paced and dynamic nature, making workforce training crucial for success. By spotlighting training in these areas, insurers can enhance customer satisfaction and streamline operations for greater efficiency.

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Driving Performance Excellence in BFSI: Focus Areas for L&D Initiatives in 2023

Infopro Learning

The banking, financial services, and insurance (BFSI) industry is critical in the global economy. Important BFSI employee metrics for L&D initiatives Customer satisfaction In BFSI, customer satisfaction is the most critical metric for success.

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Ultimate Guide to Customer Service eLearning

Academy of Mine

The results are in, and the consensus is that customer service is the last remaining bastion of substantial differences for companies in competing industries. That’s according to Gartner VP Tiffani Bova , a titan of business analysis. Why You Ought To Lean On eLearning for Your Customer Service Training.

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Ultimate Guide to Customer Service eLearning

Academy of Mine

The results are in, and the consensus is that customer service is the last remaining bastion of substantial differences for companies in competing industries. That’s according to Gartner VP Tiffani Bova , a titan of business analysis. Why You Ought To Lean On eLearning for Your Customer Service Training.

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The complete guide to effective customer service training

TalentLMS

All companies are different, but all companies that survive have one thing in common: they’re customer-driven. After all, what’s a company without its customers? The tricky part is that making customers happy isn’t as easy as it used to be. What skills do you need for customer service? Don’t take our word for it.

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E-Learning Service Providers Can Transform Your Business In These 3 Ways

Hurix Digital

When employees feel detached from the work they do or they experience negative emotions at the workplace, it can have a significant impact on their productivity. One of the main reasons for low employee engagement and higher employee stagnation is poor quality L&D programs and the absence of qualified E-learning service providers. .

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How Artificial Intelligence Improves Learning Programs and Business Performance

Infopro Learning

Gartner projects AI bots will power 85 percent of customer service interactions by 2020 and will drive up to $33 trillion of annual economic growth. These benefits of AI drive time-and-cost savings, and lead to increased efficiency and productivity and a variety of other positive business outcomes.