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10.2 Strategic Ways to Ensure Learning Begets Performance Improvement

Wonderful Brain

Well, no, but after almost 40 years in learning, and thousands of hours of design and development in every medium, at every subtask from writing narratives to managing multi-million dollar global rollouts I’ve observed the following characteristics present in successful engagements. Ensure Your Customer Relationship Management Is Faultless.

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48 Books Every Aspiring Chief Learning Officer Should Read

TalentLMS

This is the book you’ll want to keep on your desk and refer to when you’ve run out of juice or need a helping hand. And as someone in L&D, you might be responsible for training remote workers as well as partners and customers that are in other parts of the world. Powerpoint is not training”), engagement and performance.

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HP Is Playing Learning Games

CLO Magazine

To develop its large, global workforce, HP implemented game-based training to capture employees’ attention. The HP learning and development team is challenged to create educational opportunities that are easy to access, highly interactive and aligned to customer needs to share these changes in an efficient and cost-conscious manner.

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GE TV: Elliott Masie on the Future of Learning Technologies

Growth Engineering

He also leads the Learning CONSORTIUM , a coalition of 200 global organisations cooperating on the evolution of learning strategies. I thought that one of the interesting games would have been to take Angry Birds and turn into an Angry Customers game. They’re used to operating a $10 million video game.

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Sharing the Simple Life Transformation Through Courses, Books, and More with Veteran Gary Collins

LifterLMS

Chris and Gary touch on how remote work and connecting to the global market is easier now than it has ever been. When I went in the store, I was the first customer to ever activate one. I was on a plane recently and I had like a juice, like a mass produced juice in the can and then they gave out a cookie and I felt like crap.

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Informal Learning – the other 80%

Jay Cross

Keeping the promises made to our customers. Know-what/Know “what-not” (facts, information, concepts; how to customize and filter out information, distinguish junk and glitz from real substance, ignore unwanted and unneeded information and interactions). This year they’re opening the connection to customers.