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Customer Learning, a largely unexploited marketing strategy

Jay Cross

Google’s course on power searching is a brilliant marketing move. As retailer Sy Syms used to say, “The best customer is an educated customer.” ” Google is teaching people to use more of its services. Simultaneously, Google is building customer loyalty. No people on screen.

Market 53
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The Pros of Social Media for E-Learning

Rapid eLearning

Most people in our industry probably see the following three services as their core social media tools: Twitter , Facebook , and LinkedIn. Many organization are also using internal social media services like Yammer and Slack. But if you use a service and no one’s there, what good is it? What do you think about it?

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How to Replace Top-down Training with Collaborative Learning (2)

Jay Cross

Many alumni are future customers. We need to start thinking of businesses as extended enterprises, especially when it comes to learning, because really, each business includes distributors, suppliers, temps, partners, contractors, and, importantly, customers as well, all in addition to employees. Customers and prospects. “An

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10 Social Media Tools For Learning

The eLearning Coach

Many of these tools and services are free or have a free trial period, which can encourage you to experiment in a small way at first. Although Edublogs seems focused on academia, its also ideal for other types of organizations due to its centralized control, privacy options, security features, custom branding and support. MindMeister.

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Top 68 eLearning Posts from April - Hot Topics iPad Google Buzz

eLearning Learning Posts

Electronic Papyrus , April 16, 2010 Ning announced today that it will soon convert existing customers to a fee-for-service subscription or cut them loose. Google Buzz , Google Wave and PKM PKM stands for Personal Knowledge Management, which is a definite passion of mine (see Work Literacy and Social Media for Knowledge Workers ).

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Is Enterprise 2.0 a crock?

Jay Cross

First up was a Google presentation about Wave. Bare-bones Wave is a snooze; I haven’t been able to see many benefits. But customized Wave looks like a winner and that’s how I think Wave will be deployed. This happens through the Google Federation Protocol.