Avilar

FEBRUARY 6, 2024

Can employee skills assessments really help avoid a mis-hire? That means identifying someone who has the skills to do the work, the aptitude to continue to learn and grow, and values that align with your company’s mission and culture. What is a Skills Assessment? Refresh your skills-based job descriptions.

Assessment 81

Assessment Skills Help Diversity Training 81

IT Training Department Blog

OCTOBER 5, 2023

However, with this transformation comes a lot of pressure on employees to acquire the necessary skills and knowledge to navigate these changes effectively. If we’re going to go down the route of overly generalistic generational stereotypes, take a look at this article about Gen Z and what they feel they lack in job skills.

Digital 89

Digital Companies Custom Help 89

IT Training Department Blog

MARCH 5, 2024

When it comes to creating contextual support in a software application your company is making, you have options. Several tools can be used as contextual help software in addition to their primary purpose. Yes, the main purpose for most tools isn’t contextual help; it’s just an added benefit. Primary purpose?

Software 96

Software Help Corporate eLearning Player 96

Paradiso

MARCH 7, 2024

With the ever-changing business world and the challenge of losing customers, companies understand the importance of teaching customers effectively. Providing training and support to customers is crucial for long-term success. Explore the latest trends in customer training LMS to enhance your skill and knowledge.

LMS 91

LMS Trends Custom Metrics 91

Learning Pool

OCTOBER 4, 2023

To maintain the pace of invention and change, telecoms companies require highly skilled and motivated employees who can consistently perform at the highest level. That growth depends on the innovative use of technology and the performance of key people. It’s estimated that global spending in the sector will reach 1.5

Performance Support 105

Performance Support Performance Knowledge Worker Cloud Computing 105

Paradiso

OCTOBER 30, 2023

A robust aviation LMS can help with all these things. Enhance Training with Live and Recorded Videos: Practical skills are as vital as theoretical knowledge in aviation. Smooth Course Delivery and Immersive Training: A robust aviation LMS enhances course delivery by supporting various learning methods.

Association Learning Management System 91

Association Learning Management System LMS Association LMS Blended Learning 91

Clark Quinn

APRIL 27, 2021

As has become a pattern, someone recently asked me how to evaluate soft skills. And without being an expert on soft skill or evaluation, I tried to answer on principle. So here’s an extended riff on evaluating soft skills. I started with wondering what performance outcomes would you expect for soft skills.

Evalution 210

Evalution Skills Metrics Lecture 210

IT Training Department Blog

NOVEMBER 9, 2023

But the assumption should never be that employees come with all the technical skills they need no matter if they’re 18 or 45. The demand for individuals with strong digital skills will continue to grow and there is a digital skills shortage. What Is the Digital Skills Gap? Don’t worry, though.

Digital 107

Digital Skills Blended Learning Custom eLearning Development 107

Acorn Labs

JUNE 27, 2023

Building customer support and service capability is essential to supporting customers and products to ensure your company's success through continued customer loyalty and retention. What is customer support & service capability? Defining the need. Why does this matter? Organisational strategy.

Performance Support 52

Performance Support Services Support Custom 52

Acorn Labs

JUNE 27, 2023

Building customer support and service capability is essential to supporting customers and products to ensure your company's success through continued customer loyalty and retention. What is customer support & service capability? Defining the need. Why does this matter? Organisational strategy.

Performance Support 52

Performance Support Services Support Custom 52

Paradiso

SEPTEMBER 13, 2023

In this blog post, we will delve into the issues that a customized LMS addresses, explore the latest trends in LMS development, and provide guidance on selecting the ideal software provider for your specific needs. How Does Custom LMS Development Enhance Business Performance?

Association Learning Management System 91

Association Learning Management System LMS Diversity Training Compliance Training 91

Learning Pool

OCTOBER 13, 2023

We are honored to have partnered with Catch22 to deliver digital employability learning to help disadvantaged inner-city London youths. Last year alone, they supported 110,000 people from the most underserved communities to lead better lives by championing diversity and guiding people into sustained education and employment.

Cyber Security Training 102

Cyber Security Training Performance Support Project Social 102

Thinkdom

OCTOBER 16, 2023

A factor that's affecting your employees’ mental health, performance, and learning outcomes? In this blog, we’ll explore the dangers of doom scrolling and how custom e-learning solutions can help you counter them. So, buckle up and get ready to learn how to combat doom scrolling with custom e-learning solutions!

Custom 52

Custom Solution Help Compliance Training 52

Acorn Labs

APRIL 16, 2024

Lots of people don't like performance management—particularly their performance reviews. Performance review conversations are often useless interactions that don't drive employee or business success. Making a performance conversation meaningful to both employees and the company is essential for ensuring organisational success.

Conversation 52

Conversation Performance Support Performance Learner 52

IT Training Department Blog

NOVEMBER 2, 2023

Most company technology requires training but not necessarily custom training. When training is needed and the technology or process is custom then custom training is also needed. We understand that not all technologies require custom training. Training is an essential step in change management.

Social Networks 111

Social Networks Technology Companies Custom 111

IT Training Department Blog

DECEMBER 21, 2023

Custom online training for employees is the most efficient way to train employees when this is the case. That’s why companies must provide their employees with the necessary skills and knowledge to effectively use the software they rely on every day. Custom online training for employees is the best solution available.

Software 67

Software Companies Custom Social Networks 67

Folio3

MAY 30, 2023

Executive Summary: By offering a platform and tools that assist the development and assessment of these skills, a learning management system (LMS) can play a significant role in meeting the demand for soft skills. What are soft skills and why are they in demand?

LMS 52

LMS Skills Help Blended Learning 52

TalentLMS

MAY 11, 2023

Meanwhile, others are already experienced in reaching out to customers and feel more confident with their quotas. Regardless of where your salespeople are standing, they’re likely overwhelmed with their everyday tasks and, therefore, neglect to grow their selling skills.

Skills 98

Skills Metrics Authoring Tools Tips 98

IT Training Department Blog

SEPTEMBER 11, 2023

As companies grow and expand, so does the burden on their help desk. And as you may know, things at the help desk don’t always seamlessly scale. Then the seemingly endless stream of phone calls and chat messages can easily overwhelm staff leading to decreased efficiency and customer satisfaction.

Diversity Training 101

Diversity Training Help Companies Performance Support 101

Instancy

JULY 11, 2023

This article explores how generative AI can transform online learning and performance support by harnessing a company’s proprietary knowledge. Enhancing Personalized Learning Generative AI offers new opportunities for online learning and performance support.

Performance Support 40

Performance Support Knowledge Online Learning Support 40

TIER1 Performance

FEBRUARY 16, 2024

How can data help inform decisions that support strategy activation? Learn how two organizations leveraged data insights to improve patient experience and help leaders become more inclusive and proficient in making data-driven talent decisions. Can you help?​” Healthcare “We need to improve our ​patient experience.

Performance Support 52

Performance Support Activities Support Strategy 52

Dynamic Pixel

APRIL 5, 2024

Soft skills training modules are often overlooked in the workplace, but its impact on employee morale and productivity cannot be understated. What are Soft Skills? One of the key aspects of soft skills is their ability to facilitate positive interactions and relationships between individuals in the workplace.

Skills 52

Skills Productivity Product Training 52

Play.ht

APRIL 15, 2024

Ever since I started working in AI, I’ve seen firsthand how conversational AI for customer service technology can transform the way we interact with customers. It’s fascinating to see how these tools are not just changing, but significantly improving the customer experience across various sectors.

Customer Service 40

Customer Service Conversation Services Custom 40

Hurix Digital

APRIL 3, 2024

Have you ever wondered what sets high-performing teams apart from mediocre ones? Entrepreneurship is surging, and to compete in this highly competitive business landscape, you can’t afford a mediocre performance team. But how can you change your team’s performance from mediocre to high?

Performance Support 40

Performance Support Teams Performance Effectiveness 40

Acorn Labs

MARCH 3, 2024

Most of the time, organisations don't bridge the gap between their annual performance reviews and actionable employee development. This isn't helping anyone, from your employees to your business's overall performance. The problem is that performance management as-is is unable to drive performance success.

Performance Support 52

Performance Support Performance Management Metrics 52

CLO Magazine

NOVEMBER 27, 2023

As employers look to support their employees and uplevel their skills, Fortune 1000 companies are finding training in virtual reality to be effective, efficient and most likely, more enjoyable than traditional e-learning programs. These soft skills also apply to the type of encounters that employees have every day.

Diversity Training 84

Diversity Training Skills Scanning Simulations 84

Matrix

JULY 13, 2022

Good customer service is key to a successful business. Happy customers equal profit whether you work in retail, tourism, or web development. However, offering an excellent product or service is not enough to ensure customer satisfaction. The undeniable importance of stellar customer service. Customers like to be pampered.

Customer Service 74

Customer Service Compliance Training Ideas Services 74

Epilogue Systems

JANUARY 11, 2024

In the fast-paced digital era, the significance of help desks has grown immensely across various sectors. A help desk serves as a critical junction between users, employees, or customers and the services or support they require. What is a Help Desk? The Basics: What Does a Help Desk Do?

Authoring Tools 52

Authoring Tools Job Roles Help 52

Epilogue Systems

JANUARY 11, 2024

In the fast-paced digital era, the significance of help desks has grown immensely across various sectors. A help desk serves as a critical junction between users, employees, or customers and the services or support they require. What is a Help Desk? The Basics: What Does a Help Desk Do?

Authoring Tools 52

Authoring Tools Job Roles Help 52

Wahoo Learning

AUGUST 10, 2023

Channel sales play a crucial role in reaching a wider customer base and driving revenue growth. Here, we will explore how to improve your channel sales performance by addressing common challenges businesses often encounter. These channel partners help reach target markets and provide local expertise, customer support and market reach.

Performance Support 77

Performance Support Sales Performance Solution 77

Ed App

JANUARY 27, 2023

The type of service provided to customers can make the difference between whether a brand or organization succeeds or fails. The best customer service solutions train your employees to offer superstar services and allow you to measure their performances so you can do adjustments along the way. That’s exactly what EdApp does.

Customer Service 75

Customer Service Services Solution Custom 75

Coursera

JANUARY 5, 2023

I’m excited to introduce The Job Skills of 2023 report , which explores the fastest-growing digital and human skills on Coursera entering 2023. Global job skills trends in the report include: The fastest-growing skills are digital skills. The top ten overall fastest-growing skills are digital skills.

Job 111

Job Skills Micro-Learning Global 111

HexaLearn

MARCH 12, 2024

The Rise Of AI And AI Tutors: A Conceptual Change Artificial Intelligence in education, with its ability to analyze massive data and perform real-time variations, is at the frontline of redefining traditional support systems. They run through complex algorithms and offer customized learning experiences.

Performance Support 52

Performance Support Education Support Virtual Classroom 52

Chronus

MARCH 20, 2023

With the evolution of technologies such as artificial intelligence, the continued march of automation and the rise of the gig economy and remote work, businesses just need different skills than they did in the past. However, these essential skills are often hard to find within the workforce or being developed as we speak.

Mentoring 98

Mentoring Skills Social Networks LinkedIn 98

CLO Magazine

MAY 20, 2021

They also do not have the resources to provide the one-on-one support needed to help new hires figure out how to apply training to actual work scenarios. Consequentially, new hires are activated before they are ready, increasing customer and employee frustration.

Performance Support 102

Performance Support Performance Simulations Exercise 102

Tesseract Learning

JULY 16, 2021

Most organizations across the globe are already using AI to improve the customer experience. In this blog, we will discuss five ways to use AI to support learning and training in 2021. It can help you to bring personalized learning strategies to address the learners’ needs. Use AI to Offer Personalized Learning Experience.

Performance Support 116

Performance Support Support Custom eLearning Development LMS 116

Chief Learning Officer

JANUARY 10, 2022

On the front line, managers worked to keep employees and customers safe while implementing new business models like curbside pickup and home delivery. “If Can I change my schedule to help my kids with their virtual schoolwork? Acknowledging skill gaps. They’re chosen based on legacy rather than skills.

Help 122

Help Management Performance Support Metrics 122