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Social Business by the Numbers

Marcia Conner

IBM’s 2012 CEO Survey of 1700 CEOs across the globe [released May 2012] tells many interesting things. Although face-to-face will remain the most prevalent form of customer interaction, CEOs expect a step-change in the use of social media. customers within the next five years.

Create Effective Dialogue Simulations for Online Sales Training with iSpring Version 8.3

CommLab India

How important is it for sales personnel to say the correct thing at the correct time to a potential customer? Examples include companies such as IBM and Schlumberger which have emerged leaders in their respective industries.

eLearning for the Petroleum industry with eFrontPro

eFront

eFrontPro helps you introduce your new hires to their working environment and give them the information they need to start being productive. Where would we be without the petroleum industry? Probably not that far — as we wouldn’t have gas for our cars and motorcycles. .

eLearning for the Petroleum industry with eFrontPro

eFront

eFrontPro helps you introduce your new hires to their working environment and give them the information they need to start being productive. Where would we be without the petroleum industry? Probably not that far — as we wouldn’t have gas for our cars and motorcycles. .

Web 2.0 Applications in Learning

Tony Karrer

There were about 7 examples mentioned including Intuit using a Wiki-like system for customers to ask questions/get advice around taxes, using a group blog with students prior to a formal learning event, the US Army's use of collaboration tools to share best practices in Iraq, and several others. I also left out many external audiences, e.g., customers, grantees, partners, members, etc.

Web 103

Top 10 eLearning Predictions 2011 #LCBQ

Tony Karrer

In the Business of Learning , I asked: While training as a publisher of courses and courseware faces an increasingly challenging market, what other things can learning businesses successfully sell to internal or external customers?

Who don’t we want to work smarter?

Jay Cross's Informal Learning

Making a producer just a little bit more productive returns giant rewards at the bottom line, more than anything you could do to beef up what the novices are doing. Old hands may have known it all in yesterday’s world but can only remain productive by keeping up with changes.

My 2012 Enterprise mLearning Predictions Recap

mLearning Trends

The acceptance of mobile learning within the business community probably won’t happen with much fanfare, it will just happen and be accepted as a “norm” wherein the market no longer asks “should we offer learning to our employees (or partners or customers) via mobile device?”

Cammy Beans Learning Visions: Adobe/Bersin Overview of the eLearning Industry

Learning Visions

Study Methodology: Studied Adobe customer base -- how using the product and how they might like to be using it. Example: On-Demand architecture create content in smaller chunks leverage it across delivery formats chats, PDF, etc. People have an expectation to produce content more quickly -- this drives productivity. Cammy Beans Learning Visions Musings on eLearning, instructional design and other training stuff.