Tony Karrer

APRIL 15, 2009

Im not sure I buy how much real impact any of this will have on bottom line measures. A lot of them are for environments that face the customer, but some are for internal. As an example, we might be focusing on Customer Loyalty. Im not trying to be flip. How do you know that it is producing bottom line results?

Blended Learning 105

Blended Learning Social Learning Social Technology 105

Tony Karrer

JANUARY 2, 2009

link] March 16-19, 2009 International Workshop on Intelligent, Mobile and Internet Services in Ubiquitous Computing (IMIS2009), Fukuoka, Japan. link] googlepages.com/imis09 March 16-20, 2009 Association of Research Libraries Service Quality Evaluation Academy , Hotel Monteleone, New Orleans, Louisiana, USA. link] conference/ April ?,

eLearning Conferences 121

eLearning Conferences Conference Blended Learning Diversity Training 121

LearnUpon

NOVEMBER 29, 2018

CRM (Customer Relationship Management). A customer relationship management system manages all your company’s relationships and interactions with your current and future customers. It helps you improve your profitability and retain customers. Customer Training. Customer User Data. Knowledge Base.

Compliance Training 63

Compliance Training Blended Learning Authoring Tools Instructional Design 63

LifterLMS

SEPTEMBER 17, 2020

And I only expected that if I set up a customer service line, that they were only going to respond through the customer service line. I had no idea that we’re going to be sending me IMs, and phone calls, and texts, and all these different avenues that social media has provided for us.

Site 145

Site YouTube Podcaster Podcasting 145

Learning Visions

JANUARY 7, 2008

They have the knowledge and that is why we should use their focussed knowledge services. But Im not sure I can get people to hold their answers back. Sorry Tony, but Im going to jump into the conversation now. Dont worry though; Im sure Ill still have more to say if you do this for the Big Question for February.

Instructional Design 174

Instructional Design Instructional Instruction Blended Learning 174