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Customer training: your ticket to stronger loyalty, retention, and brand advocacy

Docebo

One such activity, which yields massive returns, is customer training. . Let’s take a deep dive into the concept of customer education, and explore how you can create an external learning program for your organization. . What is customer training? Customer training examples. Why is customer training important?

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What is Customer Training? (And how an LMS can help)

Docebo

One of the audiences for whom training will provide massive returns is your customers – not only will they appreciate having a centralized space to refer to when they have questions, but it will help them see results quicker. What is a Customer Training Program? Why is Customer Training important?

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Addressing On-Demand Learning and Performance Needs #LCBQ | Social.

Dashe & Thomson

As VP, Instructional Design Services for Dashe & Thomson, Inc. Most recently, Ive been working on training programs for the propane industry. I see myself as a translator, taking complex ideas and systems and making them easy for a learner to understand. Jim: Glad you found the post helpful, Jeff! Properly d.

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Building Informal Learning Habits

CLO Magazine

Technology and the business environment are changing so quickly, structured training has by necessity taken a back seat to informal learning as the dominant approach to workplace development. Self-Directed Informal Learning Experience alone can be an inefficient instructor. “Our company is ambitious.

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Investing in Social and Informal Learning Klass Capital Acquires Controlling Stake in Docebo

Training Industry

The private equity firm made its first investment in the company in February of this year; the initial $3 million in growth equity was raised by Docebo to accelerate the growth of its Software as a Service (SaaS) enterprise e-learning platform. Canada and Europe. Docebo’s new modules are aimed at providing both.

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[IN DEPTH ANALYSIS] Do your employees know how to learn?

KnowledgeOne

In this knowledge-based economy that technologically evolves every day, being able to “learn how to learn” is THE key skill of the new worker. Learning that needs to be known. This does not mean that apart from these opportunities we will not acquire any knowledge or develop any other valuable skills.

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Building a Stronger Team: Collaborative Learning Activities & Strategies

learnWorlds

This is particularly beneficial for anyone doing a people-oriented job, like customer support, sales, medical professionals , HR, and employees in managerial or supervising positions. You can also offer job-specific coaching, like sales or customer service coaching. ? Ask yourself: Will this activity help employees learn X (e.g.,