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How to Easily Create Powerful Customer Education

Spark Your Interest

Customer Education is the most underestimated competitive advantage organizations have. And while traditionally it applied to businesses selling widgets or software, customer education now also applies to governments, and non-profits, who have a product or service. The benefits of customer education are many.

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4 Learning Theories Every Online Educator Should Know

LearnDash

If I had to guess, I would say that most online educators don’t think of themselves as “instructional designers.” This is where instructional design comes in. Subject matter experts who want to know more about how to teach a better class should learn more about how to design a good course. Individuals are complex.

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7 Benefits of Building a Customer Education Program [Guide]

learnWorlds

When it comes to attracting and retaining customers, customer education offers the best solution. With a solid customer education program in place and the effective practice of educational marketing , a business can easily stand out from the competition and build a loyal customer base that keeps on growing and growing.

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What is customer training? Benefits and how to successfully create it

Matrix

So, what is customer training in this greater picture, and why is it important for your company? What is customer training? As the name indicates, customer training is learning designed specifically for the people using your company’s products or services. Why is customer training beneficial for companies?

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How to Efficiently Reduce Company Help Desk Calls With Training To Streamline Operations and Reduce The Number Of Employees

IT Training Department Blog

Then the seemingly endless stream of phone calls and chat messages can easily overwhelm staff leading to decreased efficiency and customer satisfaction. In an ideal world, self-service options like knowledge bases and searchable help would be enough to address most issues. Reduced workload for the help desk staff.

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Addressing On-Demand Learning and Performance Needs #LCBQ | Social.

Dashe & Thomson

It has been around for all of my 15+ years as an instructional designer and training developer, and goes back much further than that. On-demand is gaining ground quickly on traditional solutions and that is forcing our industry to reasses how we design, develop, and deploy learning solutions. Properly d.

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How to Make A Thousand Training Videos for YouTube FAST (Customer Story)

TechSmith Camtasia

Avaya, a global provider of business collaboration and communications software and services, created a video library of resources for customers and employees. Avaya’s video articles receive significantly more page views than their text-based articles. Back in 2011, Carl Knerr was the Services Director at Avaya.

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