Docebo

SEPTEMBER 15, 2021

One such activity, which yields massive returns, is customer training. . Let’s take a deep dive into the concept of customer education, and explore how you can create an external learning program for your organization. . What is customer training? Customer training examples. Why is customer training important?

Blended Learning 244

Blended Learning Custom LMS Brandon Hall 244

fewStones

APRIL 12, 2024

SaaS businesses are notoriously challenging to market due to the intangible nature of their products. However, there’s one effective solution: corporate videos. Product Demo Videos Detailed demonstrations showcasing how the SaaS product works, its user interface, and key functionalities.

Case Study 52

Case Study Market Authoring Tools Video 52

Spark Your Interest

JANUARY 26, 2021

Customer Education is the most underestimated competitive advantage organizations have. And while traditionally it applied to businesses selling widgets or software, customer education now also applies to governments, and non-profits, who have a product or service. The benefits of customer education are many.

Custom 188

Custom Education Authoring Tools Miro 188

BrainCert

FEBRUARY 16, 2024

Skilljar: Skilljar provides a flexible and scalable learning management system, enabling businesses to deliver effective training and drive customer and partner success. Discover courses, tests, products, bundles, and live classes with ease thanks to upgraded catalog pages. Assign custom user roles for tailored access and permissions.

LMS 52

LMS Platform Software Authoring Tools 52

Nvolve

JULY 26, 2023

Mastering Compliance: Navigating BRC Issue 9 Challenges and the Power of Auto-Translations In the ever-evolving landscape of food manufacturing, compliance with industry standards is paramount. The BRCGS Global Food Safety Standard, Issue 9 has introduced significant changes that food manufacturers must understand and implement.

Compliance Training 71

Compliance Training Issue Compliance Social Networks 71

Appsembler

FEBRUARY 9, 2024

The ability to effectively convey the intricacies of your products or services is not just an advantage but a necessity. Many businesses recognize the need for a robust product knowledge training program but often find themselves at a crossroads, trying to figure out how to develop and implement such a strategy effectively.

Knowledge 52

Knowledge Productivity Product Program 52

Paradiso

SEPTEMBER 13, 2023

In this blog post, we will delve into the issues that a customized LMS addresses, explore the latest trends in LMS development, and provide guidance on selecting the ideal software provider for your specific needs. How Does Custom LMS Development Enhance Business Performance?

Association Learning Management System 91

Association Learning Management System LMS Diversity Training Compliance Training 91

Global eTraining

FEBRUARY 23, 2023

For starters… Did you know about our ‘Get Know-How’ PlugIn for Autodesk Products? Unlike other plugins, we provide full service to all combinations of learning styles – with access to videos, screenshots, audio instruction, hands-on exercises and more. Would you like to learn more?

Authoring Tools 98

Authoring Tools Productivity Product Training 98

Creativ Technologies

OCTOBER 17, 2022

But the customers need to be taught how to use such software for an extraordinary experience. When the customers cum businesses cannot find the benefits of using the product, they can shift to the competitors. They must provide screencasts to users, including simulations about what issues they can face while using the software.

Productivity 52

Productivity Product Simulations Screencast 52

Play.ht

APRIL 15, 2024

Ever since I started working in AI, I’ve seen firsthand how conversational AI for customer service technology can transform the way we interact with customers. It’s fascinating to see how these tools are not just changing, but significantly improving the customer experience across various sectors.

Customer Service 40

Customer Service Conversation Services Custom 40

dVinci Interactive

NOVEMBER 5, 2012

When you capture a story about the impact of your product or service on a customer, you have a valuable asset you can use for training, internal communications and marketing. Especially for B2B firms, it’s not always easy to explain the value of your services or products. Logistics, timing and even safety may be a barrier.

Custom 171

Custom Video Case Study Confidentiality 171

learnWorlds

JANUARY 22, 2024

Creative entrepreneurs and business owners have affluent opportunities to sell their unique digital creations and products today. Etsy – one of the most renowned online marketplaces has emerged as a vibrant hub where artists, designers, and creators can showcase their products and connect with a global audience. Why Sell on Etsy?

Digital 59

Digital Productivity Product Policies 59

Spark Your Interest

APRIL 11, 2024

Wikipedia defines as Generative AI as “artificial intelligence capable of generating text, images, videos, or other data using generative models, often in response to prompts” and is the most readily applicable AI in training. Synthesia – It rapidly generates videos of professional quality.

Benefits 147

Benefits Course Training Train 147

Appsembler

MAY 3, 2022

It’s easy for your customer training program to become outdated and ineffective without you even noticing. The customer training industry has changed a lot in the last few years driven by factors such as technological innovation, new ways of working, and new generations entering the workforce.

Custom 98

Custom Companies Metrics Training 98

Creativ Technologies

FEBRUARY 4, 2022

The companies have to ensure that their product training is successful. The companies must realize that product training is not a one-time event, but continuous. For example, marketing team of the company does not need to have an in-depth knowledge of the product as the sales team because the latter need to explain its features.

Productivity 98

Productivity Product LMS Training 98

eLearning 24-7

MAY 5, 2021

It has been the same issue for nearly two decades and yet, time after time, it seems as though vendors and even consumers fail to recognize the importance of it until it is too late. Other learning system vendors will note again privately that they landed X number of customers from the Y vendor, all due to support issues.

Custom 89

Custom vendor Examples Learning System 89

Fly Plugins

APRIL 2, 2024

We send a survey out each year to our WP Courseware WordPress learning management system users to better understand how course creators are utilizing the plugin, how we should prioritize our development roadmap, and what issues or challenges course creators are facing in general. Clearly communicate that you have a solution to that problem.

Convert 219

Convert Course Online Create 219

IT Training Department Blog

NOVEMBER 2, 2023

Most company technology requires training but not necessarily custom training. When training is needed and the technology or process is custom then custom training is also needed. We understand that not all technologies require custom training. Want to know what improved productivity leads to?

Social Networks 111

Social Networks Technology Companies Custom 111

Wahoo Learning

MARCH 16, 2023

B2B companies that invest in customer training programs have 24% higher profit margins than those that don’t. This shows that customer training is not just a nice-to-have, but a critical element in driving business success. What is Customer Training? According to a report by Training Industry, Inc.,

Custom 52

Custom Training Train Learning Objects 52

Think Orion

NOVEMBER 29, 2023

Online video consumption continues to grow, and it’s no secret that the market for online courses is enormous. The video-on-demand market worldwide is projected to reach a revenue of US$159.90 Video is quickly becoming the standard e-learning format. But what is a video course? billion by 2023.

Video 52

Video Online Course Social Media 52

TalentLMS

JULY 21, 2021

Video is a fast-growing eLearning resource. But making eLearning videos a successful addition to your training package requires planning and support. What we’ll cover: Benefits of eLearning videos. Types of eLearning videos. Types of eLearning videos. How to create an eLearning video. And the results?

Video 98

Video Guide Corporate eLearning eLearning 98

Wahoo Learning

AUGUST 24, 2023

Customer training plays a pivotal role in the success of any business that values its clientele. You foster customer satisfaction, loyalty, and brand advocacy by equipping B2B customers with the knowledge and skills they need to sell, resell, or distribute products or services.

Custom 52

Custom Case Study LMS Metrics 52

STRIVR

APRIL 14, 2023

Per the New York Times , “All that turnover has taken a toll on productivity — for individual companies, and perhaps for the economy as well.” Addressing the twin issues of employee turnover and productivity is on the minds of economists, and it’s certainly on the mind of business leaders.

Productivity 52

Productivity Product Training Train 52

Absorb LMS

SEPTEMBER 24, 2019

Providing an outstanding customer experience is always a top goal at any company. But some customers are challenging: They’re having a tough day; they’re impatient; technology has them flustered. Targeted customer service training can build the skills needed to do so with finesse. Beyond basic skills.

Customer Service 117

Customer Service Problem Services Custom 117

KnowledgeCity

SEPTEMBER 30, 2022

How Practicing Mindfulness in the Workplace Can Ease Stress and Improve Productivity. The reverse is also true – an Oxford study from 2019 reported that happy workers were 13% more productive for their organizations. . A leader’s stress levels have a direct impact on how productive their employees are.

Productivity 98

Productivity Product Multitasking Diversity Training 98

TalentLMS

MARCH 28, 2018

Your business has developed a competitive product. But do customers know how to use it to its full potential in order to get the most value from your product? In the modern business world, too little attention is paid to customer education. This is why “customer education” is also thought of as “customer empowerment”.

Case Study 58

Case Study Custom Education Productivity 58

eLearning 24-7

FEBRUARY 16, 2021

Other content is there too, but “course” and “video” are one in the same. If you love LinkedIn Learning, this product review will not change your feelings. Video reviews – yep, I went thru the system, selected a few areas and recorded with a V/O (me) of what you are seeing and my take.

Social Networks 102

Social Networks LinkedIn Productivity Product 102

TechSmith Camtasia

JUNE 23, 2021

Helped customers are happy customers, and happy customers are loyal customers. Often, the main aim of customer education is to help users. Whether this is giving them a hand in their moment of need or using training to educate them about the finer features of your product.

Education 72

Education Custom TechSmith Podcasts 72

LearnDash

DECEMBER 22, 2020

Fortunately, these are all issues that you can address directly with your course. By customizing the learner experience, you can tap into learner motivations , support learners during their slumps and struggles, and create a course that dovetails neatly with their preferred learning environment. How do you like to study?

Learner 166

Learner Custom Study Write Blog 166

fewStones

APRIL 6, 2023

Animated videos are very effective tools that you can use in eLearning. Animated videos help engage the learner, keep them interested , and help create memorable learning moments for all types of learners. These videos give people the chance to visualise concepts that may be difficult to understand through text.

Examples 52

Examples Video Corporate eLearning Simulations 52

Kitaboo

DECEMBER 22, 2023

This groundwork lays the foundation for creating personas and customer journey maps, both essential tools in visualizing the user’s experience with the content. At its core, it focuses on understanding the users’ experiences and designing products or services that enhance their lives.

Innovation 52

Innovation Productivity Product Develop 52

Ninja Tropic

NOVEMBER 23, 2022

Product Knowledge Training: Everything You Need to Know. Then you need one thing: excellent customer service and happy customers (okay fine; that’s two things!). . What Is Product Knowledge? Why Is Product Knowledge Important & What Are the Benefits? What Are the Different Types of Product Knowledge?

Knowledge 52

Knowledge Productivity Product Blended Learning 52

Paradiso Solutions

SEPTEMBER 5, 2023

It includes multiple formats like video tutorials, in-depth master classes, and advanced education concluding in a master’s degree. You don’t have to start from scratch; Paradiso Solutions specialize in developing custom LMS solutions to assist you. What Is a Custom Learning Management System? Let’s explore.

Association Learning Management System 52

Association Learning Management System LMS Association LMS Guide 52

Ninja Tropic

NOVEMBER 23, 2022

Product Knowledge Training: Everything You Need to Know. Then you need one thing: excellent customer service and happy customers (okay fine; that’s two things!). ?. What Is Product Knowledge? Why Is Product Knowledge Important & What Are the Benefits? What Are the Different Types of Product Knowledge?

Knowledge 52

Knowledge Productivity Product Blended Learning 52

Ninja Tropic

JULY 20, 2023

New Hire Time to Productivity: How to Improve Employee Performance After organizations spend months-on-end in the hiring process, searching for the right candidate, right on the new hire’s first day, they already have one question in mind: “When will I start to see results?” ”  What Is New Hire Time to Productivity?

Performance Support 52

Performance Support Productivity Product Metrics 52

Ninja Tropic

JULY 20, 2023

New Hire Time to Productivity: How to Improve Employee Performance After organizations spend months-on-end in the hiring process, searching for the right candidate, right on the new hire’s first day, they already have one question in mind: “When will I start to see results?” ”  What Is New Hire Time to Productivity?

Performance Support 52

Performance Support Productivity Product Metrics 52

Ontuitive

JANUARY 9, 2023

This means they can’t provide timely information to their customer, and the sales process risks losing momentum. This ensures that salespeople have access to the information and support they need to close deals and provide excellent customer service. Improve productivity. Did a competitor come in and replace their product?

Adoption 197

Adoption Adopt Sales Digital 197