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How to Develop Product Knowledge Training for your Business

LearnUpon

Every business wants one thing – happy customers. This happens when you have the perfect combination of a great product and, importantly, a team that has the product knowledge needed to support and satisfy customers. The answer: product knowledge training.

Customer Training – Best Practices

eLearning 24-7

If your company, business, association and firm are one of the hundreds of thousands places out there that provide customer training, this post is for you. Whether you offer it for free as a benefit for them purchasing your product/service/membership, and so forth, or you charge them, attracting, attaining and growing the base is crucial. Some folks like to refer to customer training as customer education. Nowadays, the term is customer onboarding.

BLOG: Where do businesses find their LMS content?

Unicorn Training

From knowing the industry that stat probably isn't a huge surprise. From talking to clients about our SkillsServe online learning and development platform, we know the demand for comprehensive blended learning experiences is greater than ever.

The Training Manager’s Guide to Accessible Elearning

The Learning Dispatch

Training managers have a lot to do. Why do I need to do that? What can we do? Why Do Training Programs Need Accessible Elearning? But How Do I Know My Elearning Is Accessible? What to Do with the Elearning You Already Have. How do you do this?

The Training Manager’s Guide to Accessible Elearning

The Learning Dispatch

Training managers have a lot to do. Why do I need to do that? What can we do? Why Do Training Programs Need Accessible Elearning? But How Do I Know My Elearning Is Accessible? What to Do with the Elearning You Already Have. How do you do this?

Breaking Down Language Barriers with Visual Communication

TechSmith Camtasia

They then help schools decide on the appropriate next steps to close any gaps. I create the content, but I don’t know how to program. Now, Genevieve can take a snag and circle the area that needs work or insert a text box next to the area telling the programmers exactly what to do.

Things You Must Consider Before Selecting an eLearning Company

Hurix Digital

Studying past training outcomes can help in identifying and bridging the gaps in skills or knowledge and make learning more relevant. Your needs analysis should help you address the following questions: What problems, challenges or skill/knowledge gaps does your eLearning seek to overcome?

Linkedin Learning Mini Review

eLearning 24-7

I should note, that you do not need a Linkedin account to use Linkedin Learning “ELearning Platform (their name)” But, I’d recommend it. What makes mini reviews different than my other product reviews? Where do they sit? Let’s dive right in.

Adaptive eLearning in Corporate Space – Opportunities and Challenges

G-Cube

With all the data that gets collated on the learning platform, it becomes difficult for any institute to move to a new platform – so there is a strong tie-in once the customer is in. Learners do complete courses which are mandatory but not out of choice.

Gamification: The Perfect Learning Solution for A Few Business Situations

CommLab India

Do you follow the latest learning trends in your organization? Do you use gamification as a training platform? If yes, do you use it when it really fits the subject or do you force-fit in your training program just to be in line with the current trends?

Learning Objectives and Corporate Goals: How to create the perfect training

TalentLMS

Why do Trainings Fail? A mission repeatedly unaccomplished, a new process established, a latest application implemented or too many complaints from the customers, all highlight a learning gap. How do you measure knowledge? Knowing is a mental skill.

Podcast 22: Launching a Learning Portal – With DirectEmployers Association

Talented Learning

How did you do that? The instructional designer in me is doing backflips… JEN: Yes! Then we identified gaps. But our reputation is on the line, so won’t do it unless it’s right. How do you manage that content quality aspect?

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How Personalized Gamification Can Increase Learner Engagement

EI Design

Product training. As we know, “one size does not fit all”, and the same holds good for training. Personalization of training is the customization of training so that it is aligned to meet a specific learner’s needs.

Create Effective Dialogue Simulations for Online Sales Training with iSpring Version 8.3

CommLab India

How important is it for sales personnel to say the correct thing at the correct time to a potential customer? The learning outcome from the simulation comes from experience and adults, we know, learn better through experience.

When your LMS BFF is no longer

eLearning 24-7

Capterra’s LMS study, found 26% of folks were unhappy with their LMS (based on a survey of over 100 LMS customers). Why, Oh Why do I lose the love? I know, I know it is never your fault (client) – its those nasty LMS vendors, but as with the failure to recognize, often more than not it is duality, at least at some level. Just as in any industry there are people who lie or as we say “misrepresented” their product. Need to do a demo?

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How to Record Your Desktop with Screencasting

TechSmith Camtasia

We make both screen recording and video editing software because we know that being able to capture your computer screen at work increases productivity. 9 Ways Screencasting Can Make you More Productive at Work Today. How many times a day do you have to answer the same question?

Learning = getting the job done

Jay Cross

Amazon.com blends the data they collect about their visitors and social networking to dynamically generate a customized user experience. So, what do Twitter, You Tube, Facebook, WordPress, American Idol, and movie documentaries like Super Size Me have in common with e-Learning 2.0?

Job 54

Cammy Beans Learning Visions: Adobe/Bersin Overview of the eLearning Industry

Learning Visions

Study Methodology: Studied Adobe customer base -- how using the product and how they might like to be using it. Can take a lot of resources, but even small companies can do this with right expertise. Example: On-Demand architecture create content in smaller chunks leverage it across delivery formats chats, PDF, etc. People have an expectation to produce content more quickly -- this drives productivity. To create good e-learning: 1) Know your audience.

Adobe shows off Captivate 4 and the Adobe eLearning Suite

Steve Howard

Following is a rundown of the major new features of Adobe Captivate ‘next’ (4) and the Adobe eLearning Suite as demonstrated at the Adobe Learning Summit by RJ Jacquez, Senior Product Evangelist at Adobe. If they do not already have the Adobe AIR runtime in stalled, they are prompted to install it on launch. This is an extremely exiting feature that is bound to be a significant productivity enhancement for those working in teams. How do you make a widget?

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