PDG
SEPTEMBER 26, 2023
The Knowing/Doing Gap: Tackle the Challenge Like a Boss Before we dive into the nitty-gritty of the Performance Matrix, let’s first talk about a universal challenge known as the Knowing/Doing Gap. As a sales leader, it’s your job to bridge that gap for your team.
PDG
NOVEMBER 7, 2023
Identifying Knowledge Gaps Work with your team to identify any knowing/doing gaps hindering execution in the upcoming year. These gaps might relate to product knowledge, market trends, elevating HCP engagement, optimizing omnichannel, or improving sales techniques.
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eLearning Learning Posts
JULY 21, 2009
Network Skills - eLearning Technology , July 16, 2009. Closing the Knowing-Doing Gap in Leadership , July 12, 2009. New skills for learning professionals , July 10, 2009. LMS Customer Support Expectations , July 17, 2009. Closing the Knowing-Doing Gap in Leadership , July 12, 2009.
Limestone Learning
JUNE 28, 2019
Tuesday, July 2, 2019, 8AM – 9AM PT: Customer Service Training Discussion with Lisa Crockett and Host Kristen Hayden Safdie Join EngageTHEM.org Founder, Lisa Crockett and Host Kristen Hayden Safide, as they discuss customer service training—with a bonus discussion about developing a portfolio.
Limestone Learning
AUGUST 31, 2018
Arguably, these resources can teach us the skills we need to improve the way we operate and the way companies do business. In this respect, there is often a “knowing-doing” gap to be filled. Tips for managing workforce skills. How do you differentiate yourself from others? Lack of people skills.
Jay Cross
JUNE 20, 2011
“Picasso said, ‘I do things I do not know how to do in order to learn how to do them.’
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