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10 Knowledge Management Software

Ed App

Managing your organization’s data, projects, tasks, and content resources is now made easier through the use of web-based knowledge management software. Knowledge Management Software #1 – EdApp. Knowledge Management Software #2 – Nuclino. Cost: Free.

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5 Knowledge Management Tools to Consider

WalkMe Training Station

Knowledge management usually involves storing, organizing and sharing crucial information, so that every individual in the organization together with its customers can greatly benefit from its use. The Most important Knowledge Management Tools. It is more than just the data and numbers or information and facts.

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How to Make A Thousand Training Videos for YouTube FAST (Customer Story)

TechSmith Camtasia

Avaya, a global provider of business collaboration and communications software and services, created a video library of resources for customers and employees. Avaya’s video articles receive significantly more page views than their text-based articles. Back in 2011, Carl Knerr was the Services Director at Avaya.

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4 Big Advantages of Integrating Knowledge Management With eLearning

gomo learning

This guest blog post looks at the 4 main advantages of integrating knowledge management with eLearning and how this can help L&D teams and organizations train their people. Online knowledge hubs allow companies to store corporate wiki-style information that both customers and employees can access easily.

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Choosing the Right Bot: Attended vs. Unattended in RPA

Hurix Digital

Use Cases for Attended Bots Attended bots act as virtual assistants to humans and are best suited to augment tasks that still need manual efforts for completion like: Customer Service: Attended bots can support customer service agents by fetching relevant customer information, suggesting responses, or automating routine tasks like data entry.

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10 Product Training Platforms

Ed App

EdApp’s Brain Boost or Spaced Repetition feature is a customizable refresher quiz you can give to your team to keep them on their toes as additional features or specifications are added to your product or service. . Customization includes training types for HR, retail, support, and most importantly, sales. Customized learning pathways.

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How to Choose the Best LMS Platforms for Business?

Hurix Digital

Modern-day cloud-based SaaS (Software-as-a-Service) LMS platforms do not require installation, maintenance, or upgradation. Knowledge Retention: Proper reinforcement is essential for keeping learners interested in the subject. LMS platforms simplify knowledge management by providing easy access to a massive knowledge base.

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